Serpentini Chevrolet of Orrville
Orrville, OH
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No Pressure Salesman Ray Hawk was easy to talk to and didn't put on the salesman pressure. Bought a Toyota Camry and I love this car. The dealership went out of their way Ray Hawk was easy to talk to and didn't put on the salesman pressure. Bought a Toyota Camry and I love this car. The dealership went out of their way when I left my prescription sunglasses in the car we traded in four days later. They had them for me by the end of the day. Only negative is the music was too loud inside and outside. We had to leave for the test drive in order to hear our salesman talk about the car. It was better the second time we were there. More
Stress Free Purchasing a new car a couple months after retirement can be very stressful, but working with Jason, Floyd and AJ was actually delightful. They were Purchasing a new car a couple months after retirement can be very stressful, but working with Jason, Floyd and AJ was actually delightful. They were very patient as I test drove several cars and helped me decide on the right vehicle. Not only did I get the right vehicle but also everything I wanted from top to bottom. They brought in a car just to match my wish list. I will continue to purchase my cars from Serpentini in Orville because of their great service. From their general manager, sales team, finance department, and the gals who answer the phone and keep the communication flowing, this is a great team. More
Just looking but purchased that night This was surprisingly a pleasant experience purchasing our Silverado. An exceptionally clean vehicle with low miles for a fair price. Customer servi This was surprisingly a pleasant experience purchasing our Silverado. An exceptionally clean vehicle with low miles for a fair price. Customer service has been outstanding. More
Very good experience Eric Johnson is a good guy and great to work with. Was happy with the deal I got on a practically new 2008 Mazda 3, Only negative was not getting a fu Eric Johnson is a good guy and great to work with. Was happy with the deal I got on a practically new 2008 Mazda 3, Only negative was not getting a full tank of gas when I drove off the lot, which is always a nice touch. More
Great experience Ray and the Serpentini Team made this a very pleasurable experience purchasing my new Silverado. Ray found exactly what I needed in a truck in the pri Ray and the Serpentini Team made this a very pleasurable experience purchasing my new Silverado. Ray found exactly what I needed in a truck in the price range I required. Through past experiences I have not received better service and satisfaction anywhere else, and look forward to a long relationship with Ray and the Serpentini team in the future. Thank you! More
buying a new well i get a new car on 4 / 9 / 2015 and with the help of eric johnson helping me fine the rite car and i ended up getting a new 2015 chevy malibu ver well i get a new car on 4 / 9 / 2015 and with the help of eric johnson helping me fine the rite car and i ended up getting a new 2015 chevy malibu very sweet car and i like this salesman becuase he dont try to push u to a car that u dont really want and hes really good at helping u get a car u can afford and a car u will be really be happy with when the deal is done . i wood recommend him to anyone that is looking to get a new or used car and this is the second car i bought from and when i go to trade this car in u know i will be looking up my man ERIC JOHNSON thanks for all the help with getting my car More
Great service Great friendly service. They make you feel welcome. Jon kept me entertained the whole time while going through the process. Good service and good pric Great friendly service. They make you feel welcome. Jon kept me entertained the whole time while going through the process. Good service and good prices. More
Friendly and Courteous Ray and Kathy made me feel like part of the family. They were very helpful on my purchase of my truck. I will be buying my next new car from them. th Ray and Kathy made me feel like part of the family. They were very helpful on my purchase of my truck. I will be buying my next new car from them. thx again Ray and Kathy. More
Knowledgeable and Courteous I had been looking for a while for a very specific Buick Verano and I found the right one here. Kathy quickly set me up with an appointment via email I had been looking for a while for a very specific Buick Verano and I found the right one here. Kathy quickly set me up with an appointment via email and Eric did a very thorough job of handling the remaining details. He knows the product inside and out. I'm very happy with the experience. More
Waited to long for service . Did not have my truck ready .Had to wait till they cleaned it up. Have to take it back due to computer promblems. Eric was very good. Did not have my truck ready .Had to wait till they cleaned it up. Have to take it back due to computer promblems. Eric was very good. More