Serpentini Chevrolet of Orrville

Surprise Very friendly service. Didn't think anyone would be able to help us. Now we have a reliable truck that more than meets our needs. Thanks John. Very friendly service. Didn't think anyone would be able to help us. Now we have a reliable truck that more than meets our needs. Thanks John. More

Great Experience! I went into Serpentini looking to purchase the car I was currently leasing. I'm not exaggerating when I say that I sat back and let Zach take care of I went into Serpentini looking to purchase the car I was currently leasing. I'm not exaggerating when I say that I sat back and let Zach take care of everything for me. Mark was also a pleasure to work with - had all of my paperwork ready for me when I got into his office. Kind of a shame that all of my future car-buying experiences will be compared to this one, because it was so easy! Would HIGHLY recommend going to Serpentini in Orrville and asking for Zach specifically! More

Able to purchase preowned vehicle VERY intune to customers - listen to needs, willing to work with budgets, strived for satisfaction! The salesman, financer and general manager made su VERY intune to customers - listen to needs, willing to work with budgets, strived for satisfaction! The salesman, financer and general manager made sure we did not leave the premises until we were satisfied. More

Great expereince Very friendly. Got me into truck I wanted. Eric and whole staff helpful. Beautiful new dealership. Very customer centered. Looking foreward to free ca Very friendly. Got me into truck I wanted. Eric and whole staff helpful. Beautiful new dealership. Very customer centered. Looking foreward to free car washes. More

Great experience! Eric was our sales assistant and he was very kind and welcoming. He was very persistent in getting us the car we wanted and making sure we were comfor Eric was our sales assistant and he was very kind and welcoming. He was very persistent in getting us the car we wanted and making sure we were comfortable with the price. Great customer service! More

Awesome Eric did an awesome job putting me in my brand new Silverado. The new dealership is really nice and everyone treated you good . I'll be back for my 2 Eric did an awesome job putting me in my brand new Silverado. The new dealership is really nice and everyone treated you good . I'll be back for my 2019 Silverado! More

Serpentini is the place to go!! I just bought my FOURTH car yesterday and the experience was even better than it's ever been. The WHOLE staff (service department included) is absolu I just bought my FOURTH car yesterday and the experience was even better than it's ever been. The WHOLE staff (service department included) is absolutely wonderful and I would recommend this dealership to anyone. 10 stars out of 5! John Williams is the sales associate I worked with and he went above and beyond to make sure I got the vehicle that is just right for me! More

Ram 1500 Had a great experience with Zach as our salesman probably the fastest and smoothest car buying experience I've ever had! I would highly recommend Serp Had a great experience with Zach as our salesman probably the fastest and smoothest car buying experience I've ever had! I would highly recommend Serpentini and further more Zach to anyone interested in purchasing a quality vehicle hassle free from people who actually care. More

great customer service Thanks to Zach Bauer for helping me and my husband find a great car!! I would recommend Serpentini to my friends and family.. Thank you Thanks to Zach Bauer for helping me and my husband find a great car!! I would recommend Serpentini to my friends and family.. Thank you More

there employee Jason Foy well the best i can say is an xxx I started out dealing with matt I am about 2 hours from there dealer ship Matt and I had a few phone conversations about a couple trucks they had I to I started out dealing with matt I am about 2 hours from there dealer ship Matt and I had a few phone conversations about a couple trucks they had I told matt I was paying cash for a truck and wanted to stay close to 20 thousand for a truck. Matt said he had a few we could work with in that price range. So last Friday June 12TH I took the day off work to go to there dealership to see what kind of deal we could do so I called them when they Opened and they said matt was off on Fridays so I ask if they could call him since he is the one I have been talking to on the phone. They put Jason Foy on the line and wanted to know what I wanted Matt for and what I was trying to buy. So I explained to Jason Foy what Matt and I have been talking about and he told me not to come there and waste his time because he would not deal with me on what Matt and I talked about. He was an xxxxxxx and no one should buy anything from Jason Foy and the dealership should fire him for being an xxxxxxx to a customer I will never go there and would not recommend anyone to go there as long as Jason Foy is employed there More