Serpentini Chevrolet of Orrville

Great car buying experience I went into Serpentini Orville with very specific needs on what type of vehicle I wanted, and Pat Kaiser found the perfect car to fit those needs. He I went into Serpentini Orville with very specific needs on what type of vehicle I wanted, and Pat Kaiser found the perfect car to fit those needs. He was friendly yet professional, and I felt very comfortable dealing with him. I am certain he gave me the best deal around on the car I chose, and he made sure that I was perfectly happy with my decision. He has followed up more than once to make sure that I was satisfied and had no questions about my new car. I highly recommend you see Pat for your next vehicle! More

Great Experience! We could not be happier with the experience we had purchasing our new Chevrolet at Serpentine of Orrville. John Williams our salesman was awesome. He We could not be happier with the experience we had purchasing our new Chevrolet at Serpentine of Orrville. John Williams our salesman was awesome. He answered every question we had about all the vehicles we looked at and test drove. He made car buying a very good experience for us. John helped us find the best car for our needs. Stephen Fusco, the sales manager was great to us as well. He and Jason Anderson the GM worked with John to put the best deal together for us. We want to thank the whole Serpentine team! More

John Williams My experience with John Williams was great! I didn't feel any pressure due to his helpful and easy-going personality. I had intentions of buying out My experience with John Williams was great! I didn't feel any pressure due to his helpful and easy-going personality. I had intentions of buying out a lease but after he recommended getting a new car I realized that was a much better option. Now, I don't have to worry about any repairs or maintenance that would have been due on my other car. I really like the new Cruze! I have had two before with leases and like the new one even better! It has more room - and being of short stature I can see out of the new one much better than the older model. I also like the back-up camera! Thanks to John for making my day a good one at Serpentini Chevrolet and recommending the new Cruze! More

Floyd Stanard Sales and Joe Fresno Service Floyd is a true professional and very knowledgeable of his product line. He is a good listener and understands your needs. This is my second purch Floyd is a true professional and very knowledgeable of his product line. He is a good listener and understands your needs. This is my second purchase with him. More

Great Day no pressure Great Salseman! Jon did a great job getting us into a rig that was better than I had expected and it fit into our budget, he even dealt with my hard headed wife, :) W Jon did a great job getting us into a rig that was better than I had expected and it fit into our budget, he even dealt with my hard headed wife, :) When I found out the front 5 speakers of the stereo were completely blown he told me to bring it back to remedy the situation. That is just good business, we will be working with Jon and Serpentini in the future. Thanks! More

Pleasant and helpful Polite and not pushy. Was able to look over the car thoroughly and they put it on the rack so the underneath could be checked out. Was a great experie Polite and not pushy. Was able to look over the car thoroughly and they put it on the rack so the underneath could be checked out. Was a great experience purchasing the vehicle. More

No Pressure! No Hastle! I was so pleased with my treatment at Serpentini Chevrolet of Orville. It was worth the 90 minute drive to test and purchase the car I wanted. I origi I was so pleased with my treatment at Serpentini Chevrolet of Orville. It was worth the 90 minute drive to test and purchase the car I wanted. I originally talked with Jonathan about the vehicle, and he was welcoming and courteous. My salesman, Ray, was friendly and helpful as we worked through the purchasing process. And thanks to the diligence of the business office, I was able to obtain the financing I wanted. I am happy with my new-to-me vehicle, and I highly recommend the team at Serpentini Chevrolet. More

Wonderful I was fortunate enough to work with Ray. He did everything he could to get me out of my old junker, and into a brand new 2017 Chevy Sonic. He understo I was fortunate enough to work with Ray. He did everything he could to get me out of my old junker, and into a brand new 2017 Chevy Sonic. He understood where I came from and my concerns with my previous car. I couldn't of asked for a more helpful and REAL salesman. He knows times are tough and people are already burdened enough. Thankfully a weight has been lifted off of me and I no longer have to stress about whether my car will breakdown that day or not. Thanks again, Ray! More

Serepentini and their Sales Jonathan Conley, is a very personable young man, that we trust to help us make good choices. He is knowledgeable and helpful. Very respectful to se Jonathan Conley, is a very personable young man, that we trust to help us make good choices. He is knowledgeable and helpful. Very respectful to seniors like us. This is the third time we have dealt with Jonathan, And we are sincerely appreciative. As you know Jonathan, Harold E., does not "do" computers. Please accept thanks from me, (Willi), and Harold.Boyd More

No games just great service I was putting off getting a new truck because I hated playing "the game" of car buying. When I finally saw a price too good to pass up, I decided to I was putting off getting a new truck because I hated playing "the game" of car buying. When I finally saw a price too good to pass up, I decided to give Serpentini Chevy a call. From the start, everyone at the dealership was nice and friendly. They assured me there were no catches or gimmicks. I drove over an hour to the dealership and met Eric Johnson. Buying a truck from Eric is like buying from an old friend. He made me feel comfortable and competently explained everything about the truck and the buying process. He proudly took me on a tour of the state of the art dealership and I felt like part of the "Serpentini Family." True to their word, there were no games or gimmicks. I could not have asked for a better salesperson and I would without question recommend the great professionals at Serpentini Chevrolet. More