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Serpentini Chevrolet of Orrville

Orrville, OH

4.1
918 Reviews

1107 N. Main Street

Orrville, OH

44667

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Showing 918 reviews

September 28, 2017

Awesome Car Buying Experience at Serpentini, Thanks to Ray I would just like to take a moment to Give Ray Hawks and the Team at Serpentini of Orrville a 5 Star Rating I'd give them a 10 star rating if there wa More

by dcn528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Ray Hawks, John Williams, Kathy Watson
September 27, 2017

Fantastic customer service and great quality cars. The employees are very pleasant to be around and they do a fantastic job getting you into the perfect car that fits your needs. Serpentini Chevrolet o More

by Mark157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Pat Kaiser
September 26, 2017

Great!! Fantastic experience! All staff was friendly and approachable. Jon was personable and very helpful. He made assurances through the entire process so w More

by Levichinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy was also friendly over the phone and all around lovely!, Jonathan Conley
September 24, 2017

Another Terrific Experience I purchased my second pickup from Ray Hawks today. I traded my 2013 Chevrolet Silverado for an upgraded 2017! Ray personalizes the sale to meet the ne More

by jessc24u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hawks, Joe Freno, Marilyn Cruz
September 23, 2017

Blown away with great service 5 stars is too low for the service my family got at Serpentini. I would nominate Eric Johnson for a car sales Purple Heart medal if one existed. All s More

by Jason C Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, Mark Evans, Kathy Watson, Eric Johnson
September 22, 2017

Great Dealership, Great People I purchased a Camaro and couldn't have been happier with the purchase. I drove from New York to pick up and the dealership sent someone to pick me up More

by VR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Stephen Fusco, Kathy Watson, Pat Kaiser
September 20, 2017

Happy Very happy with the Buick I purchased. Everyone was really nice and helpful. I will be back to purchase another vehicle when the time comes I need a More

by happygirl21
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Jonathan Conley
September 20, 2017

Awesome I really like coming here for me leasing. This is the 2nd truck i leased. Jon did a awesome Job. Thanks Jason for making it happen. Jon is a down to e More

by Chevyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, Mark Evans, Jonathan Conley
September 20, 2017

Satisfied Overall I had a good experience with Pat. he was very personable and was very respectful towards my fiance. I went to this dealership because they had More

by ItAintGotNoGas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Kathy Watson, Pat Kaiser
Sep 22, 2017 -

Serpentini Chevrolet of Orrville responded

Thank you for your review, we appreciate the feedback. The $4 must have been a typo. We typically do not come off of our internet pricing.... because we already have done the homework to make sure we are offering one of the best deals possible. Which is likely why you chose our truck out off all of the other options available to you in your 100 mile (200 mile radius) search. I assure you that we had no ill intention. Our only intention was to bring you in from another state by offering the best value (upfront) to do business with us. Apparently, we accomplished that goal and congratulations on finding the best deal out there!! Again, Thank you for your business and we hope your new truck will serve you well. With your great taste in trucks and savvy eye for a great deal, Serpentini Orrville rates you 5 STARS!!!

September 13, 2017

No pressure, customer friendly car purchase Our experience with buying a car at Serpentini of Orrville was remarkably easy and remarkably satisfying. We thought we knew not only the model car b More

by sorinave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foy, Matt Matjunas
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