Serpentini Chevrolet of Orrville

Excellent Customer Service! Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stay Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stayed in our budget. He never pressured us. He gave us all our options and together we found what worked best for us. Everyone we met at the dealership was helpful and friendly. This was our second purchase from Serpentini and when it comes time for our third, we’ll be back! More

Great! Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. More

Wonderful service from a great staff We had a absolute great experience from the very first phone call from Adam setting up our appointment to the last minute of signing all the papers wi We had a absolute great experience from the very first phone call from Adam setting up our appointment to the last minute of signing all the papers with Mark. They make you feel welcomed. Our salesman Matt was wonderful. Very knowledgeable about my new car. He has also been in contact and available after we left. Great team to work with. Wish we lived closer would definitely stop back!!!! More

Great Experience, Return Customer Floyd was very straightforward with all of my options in regards to what I was going to do at the end of my lease and helped me plan out my best route Floyd was very straightforward with all of my options in regards to what I was going to do at the end of my lease and helped me plan out my best route for purchasing a different vehicle rather than continuing to pay on the one I currently had. Super satisfied with both the service and the end result. I've bought several vehicles all from this same dealership and always had a pleasant experience. More

Amazing experience! John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind and welcoming, they seemed more customer oriented than other dealerships. Very impressed! More

Great experience with Serpentini and my salesman Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was kee Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was keeping a lookout for me for a Jeep and when they got one in he gave me a call. Excellent staff and the service staff also saw that everything was to my liking. More

Floyd treats us like family. Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and f Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and four used cars from him over the years. We have never had any regrets on our purchases. More

Best dealership by far! Honestly the best dealer I have ever delt with. I had a terrible experience with chevy of Wooster, an serpentini chevorlet of Orrville made it right a Honestly the best dealer I have ever delt with. I had a terrible experience with chevy of Wooster, an serpentini chevorlet of Orrville made it right and showed that there are good people an dealers out there. A special thanks to Tyson Berkey an the manager on hand for putting me in my dream truck. You will for here on out have my business. More

"Down to Earth" salesman Although we were just planning to look at the inventory on the lot, Eric was available to answer all of our questions, offered options, and it was a s Although we were just planning to look at the inventory on the lot, Eric was available to answer all of our questions, offered options, and it was a seamless transfer from "just looking" to a test drive, to making a new car purchase. More

Dream Come True Been wanting a bigger truck and Floyd & others made it possible to get truck. Our dream of traveling is looking real. Great CS. Highly recommend Been wanting a bigger truck and Floyd & others made it possible to get truck. Our dream of traveling is looking real. Great CS. Highly recommend More