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Serpentini Chevrolet of Orrville
Orrville, OH
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 16, 2018
Dreammakers We were in need if a new vehicle, but had to stay within budget. We told Floyd Stanard what we needed and he asked what extras we would like if possib We were in need if a new vehicle, but had to stay within budget. We told Floyd Stanard what we needed and he asked what extras we would like if possible. In no time we drove away in our dream SUV! The staff made the experience pleasant and professional. Meeting everyone about continued service made us feel welcomed to come back and refer our friends. More
by Navajo53
Employees Worked With
Jason Anderson, Mark Evans, Floyd Stanard, Marilyn Cruz
February 16, 2018
Great People Thank you for all you help in finding the right vehicle at the right price. We got stuck in Ohio and could not have found a better dealer to deal wit Thank you for all you help in finding the right vehicle at the right price. We got stuck in Ohio and could not have found a better dealer to deal with . Had an opportunity to use your service department too and found them to have the same professionalism. Down to earth, caring people. Thanks again for helping us our during our time of need. More
by Butch
Employees Worked With
Jonathan Conley, John Williams, Marilyn Cruz
February 13, 2018
2014 Buick Encore I was very impressed with the professionalism of your sales personnel. The Customer Care was amazing and that is what won me over. Eric Johnson wa I was very impressed with the professionalism of your sales personnel. The Customer Care was amazing and that is what won me over. Eric Johnson was the person who helped me. More
by Shawnee90
Employees Worked With
None, Jason Foy, Jonathan Conley, Eric Johnson
February 08, 2018
Very pleased with our visit and purchase We were greeted immediately and offered drinks, etc. Our salesman was Pat Kaiser and we were very pleased with his services. He was happy to visit We were greeted immediately and offered drinks, etc. Our salesman was Pat Kaiser and we were very pleased with his services. He was happy to visit with us at length, lease us a car and find the exact type of interior we wanted in color of car we wanted and worked with us on every detail. He is a very good salesman and represents your company well. When it is time to re-lease, we will again contact Pat. This was our first time at the Orrville Dealership and would recommend it to others for their car needs. More
by leasegirl,carol1
Employees Worked With
Pat Kaiser
February 08, 2018
Easy transaction My test drive started out a little rocky due to running out of gas and having to push it into the gas station with the Sales Rep, but the rest of the My test drive started out a little rocky due to running out of gas and having to push it into the gas station with the Sales Rep, but the rest of the drive went well. I ended up purchasing the vehicle and had a very smooth transaction dealing with the paperwork end of things. I've been there a couple of times since my purchase for Service help as well as car washes and the entire staff have been awesome. More
by CW
Employees Worked With
Chad in Parts helped me with "spare key" info, Joe Freno, Jeff Nagy, Ray Cunningham
February 05, 2018
Fantastic sales and follow-up Recently went into the shop to trade in and pick out a new truck. Floyd picked me up at the door and took me through the process with great ease. Hi Recently went into the shop to trade in and pick out a new truck. Floyd picked me up at the door and took me through the process with great ease. His experience in the field along with his knowledge of Chevrolet assisted me greatly with selecting our new truck. I would refer anyone I know to him. Thank you! More
by Richard Ullom
Employees Worked With
Richard Ullom, Jason Anderson, Floyd Stanard
February 04, 2018
Great customer service Pat and the team at Serpentini made my car buying experience an excellent one. They went above and beyond to make sure I was able to get into the vehi Pat and the team at Serpentini made my car buying experience an excellent one. They went above and beyond to make sure I was able to get into the vehicle I wanted. More
by Ian Esses
Employees Worked With
Pat Kaiser
January 31, 2018
Worst dealer I have ever done business with. All friendly till after the sale and then they won't own up to anything. Advise you to call your insurance company before leaving the lot because yo All friendly till after the sale and then they won't own up to anything. Advise you to call your insurance company before leaving the lot because you will be heavily fined by the dealerships finance supplier. All dealer had to say "not my problem" More
by Greg P
Employees Worked With
Unknown can't read handwriting
January 30, 2018
Super great people! They always take good care of me! Serpentini always takes great care of me! I always feel like a princess when I come here! They work there tails off to get what I need and keep the Serpentini always takes great care of me! I always feel like a princess when I come here! They work there tails off to get what I need and keep the price affordable for me! More
by NicoleandJosh
Employees Worked With
Adam Shilling, Ray Cunningham
January 28, 2018
Needed a car fast! I hit a deer going to work. One week later I asked for a quote online and Serpentini called me right away. I came in and was greeted the moment I walk I hit a deer going to work. One week later I asked for a quote online and Serpentini called me right away. I came in and was greeted the moment I walked through the door. Pat got me behind the wheel of an awesome car that same day. More
by c0mmissar
Employees Worked With
Pat Kaiser
