Serpentini Chevrolet of Orrville

Excellent Service! I appreciate the excellent service I received from John Williams and the sales team. It was a pleasant experience and I have a great vehicle. I appreciate the excellent service I received from John Williams and the sales team. It was a pleasant experience and I have a great vehicle. More

Awesome customer service We worked with John Williams and the experience was one of the best car buying experiences we have had. Very courteous, and worked very hard to get th We worked with John Williams and the experience was one of the best car buying experiences we have had. Very courteous, and worked very hard to get the cigarette smell out of the vehicle we wanted. Will definitely go back More

It was excellent! I n my Son were treated extremely well. Been to other dealership who didn’t seem to care or want to work with. I have told everyone I have told I got I n my Son were treated extremely well. Been to other dealership who didn’t seem to care or want to work with. I have told everyone I have told I got a vehicle from this deal ship to go there the next time they need a vehicle to go there. More

Was a pleasure to do business with Jonathan Conley was an absolute pleasure to buy from I have never seen a dealership work so hard to get me out of a vehicle with negative equity and i Jonathan Conley was an absolute pleasure to buy from I have never seen a dealership work so hard to get me out of a vehicle with negative equity and into a brand new one thank you very much I would highly recommend this place to everyone looking for a new vehicle More

Great experience Pat was our salesman and he was very helpful and patient. He worked with us and explained everything to us every step of the way. We’re very excited t Pat was our salesman and he was very helpful and patient. He worked with us and explained everything to us every step of the way. We’re very excited to be in our new vehicle and can’t wait to show it off! Thank you! More

Very friendly and knowledgeable team I was very pleased with the great service and knowledgeable sales staff. They make you feel welcome and appreciate your business. Keep up the great se I was very pleased with the great service and knowledgeable sales staff. They make you feel welcome and appreciate your business. Keep up the great service Tyson! Your a very good salesman and I would recommend anyone to buy a vehicle here More

Great experience Had a great experience they went above and beyond unlike other car lots I’ve been at would recommend them to anyone ray Cunningham is a great sales pe Had a great experience they went above and beyond unlike other car lots I’ve been at would recommend them to anyone ray Cunningham is a great sales person More

Our Buick My husband needed to replace his car. He went Serpentini because he’s had purchased cars from there before. Once again he was treated with the best cu My husband needed to replace his car. He went Serpentini because he’s had purchased cars from there before. Once again he was treated with the best customer service and is very happy with his new Buick Regal. Thank you for all of your help Pat Kaiser and John Williams as well as the rest of the people involved with our purchase. Great job. More

I am so impressed with Serpentini We were in need of a newer vehicle, but really did not know where we should go. Talking with family and friends, I was pointed toward Serpentini, and We were in need of a newer vehicle, but really did not know where we should go. Talking with family and friends, I was pointed toward Serpentini, and specifically, Floyd. I was told that Floyd would take care of us, and give us a great deal. I spoke with Floyd on the telephone, told him what we needed, and what we could do, and made an appointment to see him. Upon arriving, Floyd had several vehicles picked out. We test drove one of them, my wife fell in love with it, and we ended up buying it. Floyd, and in fact, the entire Serpentini staff, was not what I have seen in the past. They were truly intent on helping us, used none of the high pressure techniques I have seen, and ultimately got us a very good deal that we could live with. We were taken around and introduced to various staff members in parts and service, and we generally felt very comfortable with the entire experience. If you are in the market for a new/used vehicle, please don't hesitate. Call Floyd, and work with him. You definitely will not be disappointed!! More

Very understanding ,, no confusion. Answered every question Very satisfied with my salesman experience ... Felt very comfortable the whole time. Salesman answered all my questions... Helped me get into my Very satisfied with my salesman experience ... Felt very comfortable the whole time. Salesman answered all my questions... Helped me get into my vehicle at the price I needed ,, recommend serpetitni Chevy of Orville ,oh to anyone ... Facility was very clean and professional ... More