Serpentini Chevrolet of Orrville

Excellent Customer Service My wife and I had a very good experience with our Sales Consultant, John Williams at Serpentini of Orrville, Ohio, once we determined which vehicle we My wife and I had a very good experience with our Sales Consultant, John Williams at Serpentini of Orrville, Ohio, once we determined which vehicle we were going to buy. John was very helpful with caring for my wife, who did not feel good that day. Thank you John. More

Great service! I was having no luck with the Jeep that I had so I came to Serpentini just to look at new cars. John was right there to help with a smile. I left with I was having no luck with the Jeep that I had so I came to Serpentini just to look at new cars. John was right there to help with a smile. I left with a 2014 Chevy Cruze and I absolutely love it! I would recommend him to anybody! Thanks for bringing such a great help! Jessica Gillman More

Great Service Very pleased with our purchase of a 2015 Suburban. Matt really made this process easy and enjoyable. Super great service, communication, and considera Very pleased with our purchase of a 2015 Suburban. Matt really made this process easy and enjoyable. Super great service, communication, and consideration for us and our needs. You want a person to not just sell you a vehicle but sell you a vehicle they know you are happy with and accommodates everything you want or need. His research and go go attitude is refreshing and was very nice to know he was there for us in the process from start to finish. Thank you for the service Matt! You want a vehicle, go to Serpintini and their team! More

Integrity Bought a 2013 Acura MDX! Pat was very knowledgeable and patient throughout the car buying experience. Most importantly, he showed great integrity bein Bought a 2013 Acura MDX! Pat was very knowledgeable and patient throughout the car buying experience. Most importantly, he showed great integrity being that he kept our appt and had the vehicle ready to sell once I arrived. This was very much appreciated considering I drove up from Columbus. He even followed up shortly after to make sure everything was still good and that I was happy. Pat made the overall experience stress free and I recommend him to anyone looking for a vehicle! More

Great!! Great experience! Got the van we needed!! Thanks!! Everyone there is very friendly and made the visit easier! Thanks so much for helping find the vehi Great experience! Got the van we needed!! Thanks!! Everyone there is very friendly and made the visit easier! Thanks so much for helping find the vehicle we needed! More

Raymond Cunningham I got on the Serpentini website to look at the cars and potentially dream of getting something newer than what I had. Shortly after I got on the websi I got on the Serpentini website to look at the cars and potentially dream of getting something newer than what I had. Shortly after I got on the website Kathy reached out to me via email and text. She was wonderful and so encouraging just to come to the dealership and let them see what they could do for me. After some chatting with her I agreed to come over. I made an appointment and went. I went to Serpentini with honestly ZERO expectation. I was greeted with the friendliest salesmen ever. They instantly offered me something to drink and were all so welcoming. I was quickly introduced to Raymond...the superstar!!!! From start to finish, Raymond was polite, engaging, encouraging and professional through the entire day. He let us test drive a couple of cars..I found one I liked and he went to work. We laughed and it was great getting to know him...we even learned we had some connection that went back a bit. I met the sales manager Steve who was wonderful and the finance manager Mark who was absolutely awesome and explained everything so that I could understand it. I left that day with a sassy red 2018 Chevy Cruze. Thanks to my awesome Salesman Raymond and his team! I would recommend this dealership to anyone. Excellent experience from start to finish. Thank you Raymond and the Serpentini Team you all ROCK! More

Very good experience My wife and I came in not expecting to buy a camaro. But we left with the camaro I have been looking at for a long time. Great experience. My wife and I came in not expecting to buy a camaro. But we left with the camaro I have been looking at for a long time. Great experience. More

John Williams is my hero!!! This man has always gone the extra mile for his customers! Between all the staff and service techs they will all treat you with respect and be curtiou This man has always gone the extra mile for his customers! Between all the staff and service techs they will all treat you with respect and be curtious even if you haven't always been towards them... I was rude one time and by the next time I came back and apologized for my behavior all was forgivin and even better relationship with them now. Thank you all for the roles you play in the purchasing process your all loved by my family! More

Excellent great team at Serpentini Thanks to the team at Serpentini I got my dream car the whole team was friendly kind and polite. Thank you Mr Eric Johnson. That SRT is totally wicked Thanks to the team at Serpentini I got my dream car the whole team was friendly kind and polite. Thank you Mr Eric Johnson. That SRT is totally wicked. xxxx YEAH thank you More