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Serpentini Chevrolet of Orrville
Orrville, OH
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 29, 2024
Had a great experience today with Marco Mckee! He has a super personality for working with a customer to get matched up with the right deal. He has a super personality for working with a customer to get matched up with the right deal. More
by Gene Schleicher
Employees Worked With
Marco McKee
June 29, 2024
Jacob C. and Pat K. are AMAZING!!! Absolute miracle workers and I am in love with my new car!!!! Thank you guys sooooo much🥰 and Pat K. are AMAZING!!! Absolute miracle workers and I am in love with my new car!!!! Thank you guys sooooo much🥰 More
by Nikki H
Employees Worked With
Jacob Collins, Pat Kaiser
June 27, 2024
I tried to tell the the sales staff what I wanted but it was like talking to a wall finally got the deal finished upon delivery of the car it was filthy took it back to get cleaned properly and they couldn' was like talking to a wall finally got the deal finished upon delivery of the car it was filthy took it back to get cleaned properly and they couldn't do that either I guess this is the way it is in 2024 More
by talon22.2
Employees Worked With
Floyd Stanard, Jonathan Conley, Stephen Fusco, Ray Hawks, Matt Matjunas, John Williams, Pat Kaiser, Tyson Berkey, Jessie Short, Ray Cunningham
March 29, 2024
Jacob Collins did not disappoint. He worked his magic and I got to drive away in my new 2024 Chevy Equinox. Serpentini as whole was awesome! Professional, honest about what they cou He worked his magic and I got to drive away in my new 2024 Chevy Equinox. Serpentini as whole was awesome! Professional, honest about what they could do for me. I would recommend to anyone. Felt at ease being a woman on the lot and no pressure to jump into any deal. More
by Sweetpea7342
Employees Worked With
Jacob Collins
March 23, 2024
I called about a Mini Cooper Roadster 2013, talked to Adam on Tuesday morning, I wanted to put a deposit down to hold the car till I could get there Saturday. Adam told me i would not need to place a d Adam on Tuesday morning, I wanted to put a deposit down to hold the car till I could get there Saturday. Adam told me i would not need to place a deposit to hold the car. He would put the keys in his desk and that way no could buy the car. I called the dealership on Friday evening - to be told they sold the car Thursday. I had been looking for that car for 9 months. This is not the way to sell cars with empty promises. And i did not get a call to tell that the Roadster had been sold. I called the dealership on Friday evening to make sure the car was still there because we live 2-1/2 hours away. I am really upset and disappointed with the outcome of this. More
by deb4880
Employees Worked With
Adam
March 02, 2024
Awesome experience! !!! Everyone was friendly. Our salesman Carl kept checking to see if we needed a drink or snacks! He showed my kids the kids station and was very pati !!! Everyone was friendly. Our salesman Carl kept checking to see if we needed a drink or snacks! He showed my kids the kids station and was very patient with my fiancé and I while we talked through the payment options! More
by Tricia Hershberger
Employees Worked With
Carl Stoll
