Serpentini Chevrolet of Orrville

Worst experience had ever Dont get me wrong the people are friendly. Just ever since feb when got my buick from this dealership had problems from almost all tires loosing air, Dont get me wrong the people are friendly. Just ever since feb when got my buick from this dealership had problems from almost all tires loosing air, there is a shake that taken couple times technician road with me felt it they put on diagnostic and told me no codes so till it gets worse then bring in, engine light keeps going on/off, now stabiletrak and emergency brake light comes on frequently. I pay lot money for this vehicle and to have all this wrong then they want more money to just look at it. Really think this is lemon and never had such bad experience in my life. More

Awesome car buying experience The staff was super friendly. Jon, our car salesman, was easy to get along with and made the car buying experience a fun one and an easy one to rememb The staff was super friendly. Jon, our car salesman, was easy to get along with and made the car buying experience a fun one and an easy one to remember! Everyone made us feel welcome and not pressured to buy anything. This is our second vehicle we’ve got from here. When ready, I will be buying our next car from here! From the staff to the coffee- all 5 stars! More

Head Gasket Replacement on 1990 Corvette I bought an out of state corvette recently and realized the head gasket had not been replaced correctly as it was leaking shortly after driving it hom I bought an out of state corvette recently and realized the head gasket had not been replaced correctly as it was leaking shortly after driving it home. I consulted with Dave Ramsay about repairs and he was quick to schedule my vehicle in for repairs. I travel quite a bit for work and Dave was very understanding and accommodating by coordinating his efforts through my father who was housing the vehicle at the time. Being an out of state car provided some additional (paperwork) challenges as well for me. Dave was a big help here too, willing to coordinate a meeting between myself and some folks within the dealership to provide some assistance. Throughout the process Dave kept me abreast of the status of my vehicle and informing me of what was being done and what was completed. If I need future service for any of my Chevy vehicles I will be back to Serpentini in big part because of Dave! In addition, the technician Tony who performed the work did an excellent job on my corvette. More

Best #1 DEALERSHIP IN OHIO,MY NEW FAMILY The true progessionals in a dearlership that have the experience with people regardless.of your race,financial past,you will be treated, with respect The true progessionals in a dearlership that have the experience with people regardless.of your race,financial past,you will be treated, with respect and dignity ,there word s their bond.Thank You, Barry l.Hunter 8/20/18 More

Excellent Service For a very busy dealership, everyone was very friendly. Service Department was very accommodating and fast. I will always come here for service & buyi For a very busy dealership, everyone was very friendly. Service Department was very accommodating and fast. I will always come here for service & buying a new vehicle. More

Amazing service They had amazing service no matter how long it took to get the job done,also we have perfect communication between us and the service department. They had amazing service no matter how long it took to get the job done,also we have perfect communication between us and the service department. More

Service Center I was greeted with a smile. They confirmed what I asked to have completed with my car. I was able to work comfortably in the waiting area enjoying ref I was greeted with a smile. They confirmed what I asked to have completed with my car. I was able to work comfortably in the waiting area enjoying refreshments while my car was getting taken care of. Work was done in a tinely manner and I was on my way. Prior to leaving my extended warranty was reviewed to show what services I had left on my warranty. I appreciated this because honestly I had lost track. Great experience!! More

Excellent dealership Matt was awesome. He explained everything in great detail and did not pressure me into anything. He was very patient with me. Thank you Matt Matt was awesome. He explained everything in great detail and did not pressure me into anything. He was very patient with me. Thank you Matt More

Met every one of our needs....AGAIN! Just bought our third vehicle from Jon Conley. We waited for him to come back from vacation rather than see another salesman and it was worth the wait Just bought our third vehicle from Jon Conley. We waited for him to come back from vacation rather than see another salesman and it was worth the wait. He AGAIN nailed it. Kept us within our budget and found what we wanted. As the two times before he was an absolute pleasure to work with. I’ll never shop anywhere else for a vehicle. Thanks AGAIN Jon and Serpentini for meeting our every need. You guys rock!!! More

very good experience I went in to look for a newer truck (mine was a 2006, and kept breaking down), we were able to work out a deal on a used truck and get the payments in I went in to look for a newer truck (mine was a 2006, and kept breaking down), we were able to work out a deal on a used truck and get the payments in my price range. Floyd has sold me 2 vehicle's now and if I need another one I will use him again. He took the time to go over everything with me and was very kind. Thanks Again Floyd. More