Serpentini Chevrolet of Orrville

Best experience at a dealership. From the time we entered the dealership until we left, felt very welcome. Was greeted by Ray Hawk and a few minutes later by Kathy Watson. We are in C From the time we entered the dealership until we left, felt very welcome. Was greeted by Ray Hawk and a few minutes later by Kathy Watson. We are in Chapter 13 and Ray was the first salesperson who listened and heard what we were saying about price and interest rate. Kathy was very pleasant to talk to on the phone. Would highly recommend Serpentini Chevy More

Professional and Personable We knew which vehicle we wanted to look at and test drive, and Ray Hawks went the extra mile - working hours past his scheduled time on Saturday to en We knew which vehicle we wanted to look at and test drive, and Ray Hawks went the extra mile - working hours past his scheduled time on Saturday to ensure we could ask all the questions and make our decision at our pace. Ray's expertise and personality, as well as the the efficiency of the dealership really stood out and we are very pleased with our new/used car. Thank you for taking such great care of us! More

Excellent salesman fair price Brother looking for good used truck. Bought one. Only 6000 miles.excellent condition. Everything he was looking for. Free coffee n hat. Free washes an Brother looking for good used truck. Bought one. Only 6000 miles.excellent condition. Everything he was looking for. Free coffee n hat. Free washes anytime. More

Skip the rest ! We have been searching for a car for a few months . We bought a car from Sepententini in 2015 , and I have no idea they was not our first choice ? We We have been searching for a car for a few months . We bought a car from Sepententini in 2015 , and I have no idea they was not our first choice ? We had met with many dealerships offering us the moon , if we came in to test drive a car , only to be told some outrageous story . Our credit history is not the best and I felt that we was being taken advantage of , I even had a sales manager call me eating lunch and yelling at his toddler !!!!!!!! So if you are looking for a new or used vehicle , check these guys out !!!! Trust me when I say I am hard to please and not wanting to play a bunch of BS games or hear excuses . More

Great People Great people who worked with me and my wife to get us into a GMC Yukon on a Saturday afternoon, The great people Dan Newton and Jason Foy Thanks Again Great people who worked with me and my wife to get us into a GMC Yukon on a Saturday afternoon, The great people Dan Newton and Jason Foy Thanks Again I'll see you for my next purchase , More

Used car salemen are called slimy for a reason Talked with a Floyd and a Adam. What a joke. Seriously looking to buy a used car. Have financing, ready to go. Find a car with them. They have me jump Talked with a Floyd and a Adam. What a joke. Seriously looking to buy a used car. Have financing, ready to go. Find a car with them. They have me jumping thru hoops, total smoke and mirrors. Telling me they have no control over the price, but if I finance through them, they will find a way to "help me out" (higher interest than what I already had). In the end they wouldn't help me out at all. The VERY NEXT DAY they lower the price on the car to my asking price. What fools! Oh and Floyd, change your tune. Your fake friendliness can be seen a mile away! More

Excellent Service This was my 3rd purchase with Ray and every purchase has been informational and easy! I’m ecstatic with my purchase and will be back in the future! This was my 3rd purchase with Ray and every purchase has been informational and easy! I’m ecstatic with my purchase and will be back in the future! More

Good experience at friendly dealership Got a used car. Worked with Ray Hawks. Was very good experience. Very easy to deal with and worked with us to get what we needed.very nice to work wit Got a used car. Worked with Ray Hawks. Was very good experience. Very easy to deal with and worked with us to get what we needed.very nice to work with him. Thank you to the guy that helped get loan approval. Sorry cant remember his name. More

Fantastic The Salesman Eric Johnson was an outstanding Salesperson. He made me feel very "Welcomed" at the Dealership. It's not often you're felt a part of some The Salesman Eric Johnson was an outstanding Salesperson. He made me feel very "Welcomed" at the Dealership. It's not often you're felt a part of something especially when buying a vehicle. I'd recommend this Dealership. I had spoken to Eric 3 months prior to coming to Serpentini on Sat Jan. 5, 2019. Once i made my decision i made the call. I Love my Equinox. More

AMAZING This place is really amazing! I went in to trade my car for a SUV so I would feel safer for my daughter and I. I was there all day from 11am-6pm and t This place is really amazing! I went in to trade my car for a SUV so I would feel safer for my daughter and I. I was there all day from 11am-6pm and they was so wonderful helping with my 8 month old daughter and always offering something to drink or something to snack on. The dealership is wonderful and the staff are very warm welcoming! I am so happy with the car that they put me in!! I will deffiantly be using this dealership for future business! Thank you again for everything! Including watching my daughter when I test drove and switched my car! More