Seminole Toyota

Excellent experience working with salesman Joel. He thoroughly answered our questions about our new RAV 4 and successfully explained all the bells and whistles. He thoroughly answered our questions about our new RAV 4 and successfully explained all the bells and whistles. More

Typical car dealership experience that frustrates customers. This was my first experience with Seminole Toyota and it hasn't been good. They had a Tundra that I wanted, so I drove over from Volusia C customers. This was my first experience with Seminole Toyota and it hasn't been good. They had a Tundra that I wanted, so I drove over from Volusia County to buy it. The sales staff were ok and we agreed on a price. This is where things started to go downhill. I told them I did not need financing as I would be paying for the truck. After all the paperwork was signed, they informed me that they could not accept my personal check for more than $50K and would not accept my Amex cc for more than $5K. I had to leave them my personal check so they could drive to the bank the next day to cash it before they would let me have the truck. This, despite me showing them I had much more in my checking account than the price of the truck. Ok, a minor inconvenience, but still annoying that they didn't tell me this until everything was signed. Had they told me up front I would have gone to get cash, a certified bank draft, or done a wire transfer the next morning, but not have signed the contract until I could take the truck. Once the deal was done, it was time to ghost me. I had to call and text the sales guy (Manny) multiple times to get my permanent tag, and it didn't arrive until the day the temp tag expired. I still don't have the second key fob I was promised would be coming in the mail. I sent an email and left a message for the sales manager (Joe C) who talked my ear off when I was at the dealership, but I still haven't received a response from him or any other management representative. What I do get is multiple solicitation emails and calls from Toyota and Seminole Toyota's service department. Yeah right, I'm going to let you guys do the service work on my vehicle after you showed me you deliver poor customer service. Do yourself a favor and go to Parks Toyota in DeLand if you're in the market for a Toyota. They at least return calls, emails, and texts. Also, it is not a surprise that Seminole Toyota has a Better Business Bureau rating of F. Well to no surprise, it's been over 6 months and no response from anyone at Seminole Toyota. Nothing from my sales guy Manny, nothing from Joe C., and no response back on my email to Jennifer Valladares asking about my key fob. Just a xx post on this review from six months ago telling me to contact Fleet Manager Sam, same as most of the other poor reviews. That's car dealership code for go eff yourself, we got your money and we don't give a crap about you anymore. Seminole Toyota has bad customer service and doesn't return calls, emails or texts. I will continue to post bad reviews about this business until they give me the key fob that I was promised. More

I sold my car and wanted a refund on my Zaktek contract for the unused portion. I called 4 times in two weeks leaving messages to please call me back. Didn't get no call back. Called again ask for a superv for the unused portion. I called 4 times in two weeks leaving messages to please call me back. Didn't get no call back. Called again ask for a supervisor, I was put on hold and never got to anyone. So I drove to the dealership, I was told they don't give refund on that, they don't want to transfer the contract to my new car either. When my husband said we will contact the BBB, the guy said "you do what you want we don't care". I see why, they have an F with the BBB. Don't buy anything extra, it is a rip off. More

Serviciales,amables y muy respetuosos,muchas gracias,me sentí muy bien atendido,los recomendaré ampliamente sentí muy bien atendido,los recomendaré ampliamente More

Very satisfied with service staff, esp, Jimmy. When I needed a new vehicle, we had great working experience with Julian and Hugo who were very patient in helping us sort through the vehicle option When I needed a new vehicle, we had great working experience with Julian and Hugo who were very patient in helping us sort through the vehicle options. Great after sale support as well. More

Great group of professionals and human beings,All my respect and appreciation to Jairo ,Rolando and Jonathan Albino. respect and appreciation to Jairo ,Rolando and Jonathan Albino. More

Process was very easy and very nice selection on the lot. They were helpful and speedy! They were helpful and speedy! More

all good, friendly and patient sales and management . Good follow up when a minor service was needed after delivery Good follow up when a minor service was needed after delivery More

Beatriz was super nice and friendly. She helped us pick out the vehicle that met our needs. I would recommend her to work with at Seminole Toyota. She helped us pick out the vehicle that met our needs. I would recommend her to work with at Seminole Toyota. More

Beatriz from seminole Toyota, was excellent, she was always guiding me about each vehicle, offering all the available alternatives, she showed me all the vehicles I wanted. I would definitely recommend always guiding me about each vehicle, offering all the available alternatives, she showed me all the vehicles I wanted. I would definitely recommend Beatriz to family and friends. More