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Seminole Toyota

Sanford, FL

4.4
2,012 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 2,012 reviews

March 11, 2022

Great customer service, 1st class all the way! Sales staff is extremely knowledgeable and friendly. General manager is honest and to the point. No games, you get their best price all-in offer upfr More

by ntomcykoski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cioppa
Mar 15, 2022 -

Seminole Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 24, 2022

Purchased a 2021 demo with a few scratches on the front. Seminole Toyota would not fix, but told me they you give me touch-up paint. Surprised they would not repair. Well, paint has never been mailed to m More

by KenD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Whitlock, Cyril Haley
Feb 28, 2022 -

Seminole Toyota responded

Ken, thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

February 15, 2022

Buying a car is a major thing like getting married or buying a house. Out of all the places I have leased or purchased a car from Toyota is the worst when it comes to customer service. Bait & switch of s More

by NeverAgain
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph G, Emmanuel Pina
Feb 16, 2022 -

Seminole Toyota responded

We are sorry to learn about your experience with us. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

Feb 16, 2022 -

NeverAgain responded

WOW! You hope I find resolution to a situation you created! I am at a loss of words concerning your idea of customer service. If only I had read a response like you just gave me before I stepped foot in your dealership I would have gone elsewhere.

February 08, 2022

Carlos Tomassini was the best. He answered all of my questions and took ownership of the entire process from start to finish. Absolutely no pressure and quick responses over the phone and email. Will re More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Feb 09, 2022 -

Seminole Toyota responded

Thank you for your positive feedback!

February 08, 2022

Disjointed communication. Lack of professionalism. Lack of knowledge of inventory and car functions. Poor negotiation. Would not go back even if there was a deal. More

by Disappointedcustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cioppa
Feb 09, 2022 -

Seminole Toyota responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

January 31, 2022

Just wanted to give a shout-out to Carlos Tomassini, my salesman , for working with me on my purchase,. He did an awesome job and am a very happy customer, Thanks again for all your help, it was greatly ap More

by pfleischman53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernanda Sgrigneri, Carlos Tomassini
Feb 02, 2022 -

Seminole Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 30, 2022

I’ve been buying cars at Seminole Toyota for over 10 years and haven’t had any issues with the dealership. Things have always gone smooth for me. More

by myfloridaibt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Jan 31, 2022 -

Seminole Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 27, 2022

Sales manager, Craig Latz would not respond, or ask someone else to respond for him, to my email or voice mail message More

by MIKE WEBB
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
CRAIG LATZ
Jan 28, 2022 -

Seminole Toyota responded

Mike, thank you for your feedback. We never want a customer to feel ignored. Our records show that Mr. Latz has been in contact with you via email, text and phone call. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

Jan 28, 2022 -

MIKE WEBB responded

Craig Latz emailed me and said to text, or call, but did not give me his cell, so I just emailed him back last Tuesday, and didn't hear from him so I left him a voice mail on Wednesday. Never heard back from anyone at Seminole Toyota

January 23, 2022

Just bought a 2022 new Camry.beautiful car. Justice and Brian were so helpful and worked hard to make it happen.a special thanks to Craig who sealed the deal. More

by budnpat86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice and Brian
Jan 25, 2022 -

Seminole Toyota responded

Thank you for your positive feedback!

December 31, 2021

I am a Toyota guy. Worked for them in the plant and later at a dealership. I’ve always loved Toyotas - until now. My bad expeirence started 10 000 miles ago. Seminole Toyota put new tires on my Tacoma ( 1970 More

by hansbrienen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erich
Jan 03, 2022 -

Seminole Toyota responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact CJ Kinch at 407-302-8889.

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