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Seminole Toyota
Sanford, FL
2,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 25, 2022
had the worst experience in this dealership. I went to the dealer on Thursday 21st to get an oil change for my car, when I got the car when they finished the service the advisor told me that the I went to the dealer on Thursday 21st to get an oil change for my car, when I got the car when they finished the service the advisor told me that they are not washing the car anymore but I can use their car wash machine and gave me a code. I used the car wash machine and immediately when it finished I notice that my windshield wipers were not working at all, before placing the car inside the car wash machine they were working perfectly fine, so it means the machine is not working properly and did damage to my car. I went back with the advisor and he took a look but then he told me there was nothing they can do and that I had to pay for the diagnostic and then for the repair, I was so disappointed and requested to speak with the manager. He was so rude at first and after letting me wait he told me the same thing that there was nothing they can do. I was there with my 1-year-old baby and no one cared about letting us go in a car without windshield wipers working. I decided to call Toyota the same day to complain about this. They told me that a manager from Seminole Toyota will call me the next day. The same advisor called me on Friday 22nd to tell me they wanted to schedule an appointment to see what was wrong with my wipers. The appointment was scheduled for Saturday 23rd but they put me the condition of deleting all the reviews I had made, even though that was a violation of my freedom of speech I agreed to do it because the only thing I wanted was to have my car fix. I went again to the dealer on Saturday 23rd, after more than 2 hours they came out with the same thing that there was nothing they can do because my basic warranty expired due to the 41.000 miles that my car currently has. The repair is expensive because they said they can not replace only the nut that is missing they need to replace the motor assembly linkage and that is probably the reason they do not want to do it even though is their responsibility because that machine which is their property damaged my car, I went there to get service instead I got a broken car and now they are playing with me and my time probably because I am a woman and disrespect and lying me for that. I will not stop until I get a resolution of my case. More
by Cdelatorre30
Employees Worked With
Jonh cruz vargas
April 19, 2022
Great experience from start to finish. My salesperson Carlos was super friendly, no pressure, and very helpful. Tamara in finance was amazing as well. The whole process was quick and p My salesperson Carlos was super friendly, no pressure, and very helpful. Tamara in finance was amazing as well. The whole process was quick and painless. More
by DC
Employees Worked With
Carlos Tomassini
April 16, 2022
Fast easy process , called up Carlos he worked threw a few trucks to get me the tundra I wanted within days not months awesome experience few trucks to get me the tundra I wanted within days not months awesome experience More
by Executiveautofl
Employees Worked With
Ronnie Whitlock, Jordan nutting, Carlos Tomassini
April 12, 2022
Carlos was a pleasure to work with and very professional. I gave 4 stars due to the dealer markup they have on the vehicles, which there are others that are not marking up. I did not finance but the finance I gave 4 stars due to the dealer markup they have on the vehicles, which there are others that are not marking up. I did not finance but the finance guy, Brian, was very personable and made the payment and contract process very easy, I would work with Carlos and Brian again. More
by bradhjr
Employees Worked With
Carlos Tomassini
March 22, 2022
I was able to purchase my first vehicle through Seminole Toyota. It was an insightful process. Carlos T. kept me updated on my vehicle and stayed to assist throughout the entire process Toyota. It was an insightful process. Carlos T. kept me updated on my vehicle and stayed to assist throughout the entire process More
by Gigi
Employees Worked With
Carlos Tomassini
March 19, 2022
Llegue a seminole toyota donde Jerry Rodriguez buscando otras opciones de carro y como siempre muy dispuesto me ayudaron junto a Omar y los recomiendo 100% en seminole toyota otras opciones de carro y como siempre muy dispuesto me ayudaron junto a Omar y los recomiendo 100% en seminole toyota More
by evega28
Employees Worked With
Ronnie Whitlock, Angel jerry Rodriguez
March 13, 2022
Carlos T. provided excellent customer service and helped me with everything I needed when we purchased our new vehicle. He gave me a tour of the service area a provided excellent customer service and helped me with everything I needed when we purchased our new vehicle. He gave me a tour of the service area and took the time to set up my vehicle. Thank you Carlos! More
by drdonnabowen
Employees Worked With
Carlos Tomassini
March 12, 2022
Angel jerry best customer service you can get went there we my niece for her first car he did everything to help me beyond happy please ask for him you will get the answer you need we my niece for her first car he did everything to help me beyond happy please ask for him you will get the answer you need More
by Joepati1612
Employees Worked With
Angel jerry Rodriguez
