
Seminole Toyota
Sanford, FL
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From the moment I walked in, I felt surrounded by outstanding customer service. Everyone was friendly and courteous, without being facetious. Throughout the process of arbitrating a sale, they were p outstanding customer service. Everyone was friendly and courteous, without being facetious. Throughout the process of arbitrating a sale, they were patient, informative, helpful and flexible. I highly recommend this dealership. More
Never ever experience like that one talking about car purchase. Their customer service excellent and their facility I'm not going to say much, just GO. Thanks George Yenque and Jason Leyro you guys were purchase. Their customer service excellent and their facility I'm not going to say much, just GO. Thanks George Yenque and Jason Leyro you guys were wonderful.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
John kept with me and we were finally able to reach a mutual "good deal". This is the third vehicle I will purchase from this dealership. Service Dept is the best I have had and requires me to commit mos mutual "good deal". This is the third vehicle I will purchase from this dealership. Service Dept is the best I have had and requires me to commit most of a day to stay with them. THEY ARE WORTH THE TIME. Sorry that they lost Eric K from service. Trusted him completely for both of our current vehicles. Had good experience since but still miss Eric. As far as new vehicle John and Brain have been great and understanding. More
From the moment Chris greeted us on the lot until the moment I pulled out in my new Murasaki Purple Scion XB, this was an exemplary experience. The staff was friendly, welcoming and efficient. The show moment I pulled out in my new Murasaki Purple Scion XB, this was an exemplary experience. The staff was friendly, welcoming and efficient. The showroom was airy and comfortable. We really felt like VIP's the whole time we were there. More
When sales found out I couldn't get into new car they stopped helping, returning calls, putting me off. Wouldn't help to find vehicle w/in my budget. Tried shopping there last summer and they were even stopped helping, returning calls, putting me off. Wouldn't help to find vehicle w/in my budget. Tried shopping there last summer and they were even less friendly. All round horrible experience. More
THE OVERALL EXPERIECE WAS FINE. I WAS NOT ABLE TO TAKE THE CAR WITH ME THAT DAY BECAUSE I NEEDED TO DO MORE SHOPING AROUND AND I DIDNT HAVE THE MONEY WITH ME. TO MAKE SURE I CAME BACK, THE SALESMAN KEPT M THE CAR WITH ME THAT DAY BECAUSE I NEEDED TO DO MORE SHOPING AROUND AND I DIDNT HAVE THE MONEY WITH ME. TO MAKE SURE I CAME BACK, THE SALESMAN KEPT MY DRIVER LICENCE AND I HAD TO DRIVE ALL WEEK WITHOUT A LICENCE AND WAS NOT ABLE TO TAKE ANY CAR FOR A TEST DRIVE. WHEN I CALLED HIM TO HAVE HIM MAIL IT TO ME, HE SAID HE COULDNT BECAUSE THEY DONT HAVE ANY STAMPS AND THAT IF I WANTED IT BACK, I WAS MORE THAN WELCOME TO COME PICK IT UP.IT WOULD TAKE ME OVER AN HOUR TO GET THERE. I HAD TO CALL HIS MANAGER WHO PROMISED HE WOULD MAIL IT OUT TO ME. THE SAD PART IS THAT THEY WERE ON MY TOP LIST AS HAVING THE BEST DEAL FOR ME I JUST NEEDED TO LOOK AROUND SOME MORE TO MAKE SURE I AM MAKING THE RIGHT DECISION. More
We were excited after ordering a new 2010 Scion XD from David Maus Toyota/Scion in Sanford, Florida, but we became concerned after reading some comments here. When we took delivery on our car last week, David Maus Toyota/Scion in Sanford, Florida, but we became concerned after reading some comments here. When we took delivery on our car last week, ALL our concerns were completely relieved! We have taken delivery on several new cars in the past, but we have never had an experience like this one. What an organization! It was the most friendly and efficient transaction imaginable. We must have met at least six people who were either involved in the delivery, or who just wanted to stop by and share their appreciation for our business, and enthusiasm about our purchase. They also spoke sincerely about their own feelings about David Maus Toyota/Scion, and David Maus, its owner. Our car was waiting for us in a glass room, off the main showroom, and it had a huge red ribbon on the hood when our salesman Mark Schaeffer handed us the keys, Angela opened the door, and Ashlley took our picture with our new car. We believe we have bought a very good car … but this dealer may be even better! Thanks to all you good folks at David Maus Toyota/Scion. Mike and Judy More
The people are DAVID MAUS VOLKSWAGEN are just loooking to make a buck as are most car dealers. It was a Sunday afternoon and they said my financial institution was closed and therefore could not get the to make a buck as are most car dealers. It was a Sunday afternoon and they said my financial institution was closed and therefore could not get the EXACT payoff amount for my trade in. Later, they said they pulled the payoff figure off of my credit report and "overestimated" just to be sure. They make a deal, we sign the papers, and I leave with the new Jetta. Two days later, they call saying that the payoff amount was actually $5000 more than what we had agreed upon and that I needed to come up with that money. Um....aren't you the people who told me the figure???? And now, because of your mistake, I am responsible...well turns out....READ THE FINE PRINT....cause now i'm bringing the Jetta back and getting my "trade-in" back in my possession.. I will NEVER go to any David Maus dealership again...nor will any of my friends and family once they have heard this story. More
I'm really disapointed with their commitment with their customers! I had been contacted Mark Schaeffer regarding a 2006 BMW 325. We had already defined the price, fees and tax. I was just waiting for the customers! I had been contacted Mark Schaeffer regarding a 2006 BMW 325. We had already defined the price, fees and tax. I was just waiting for their evaluation to define the trade in conditions. After many attempts/phone calls, Mark spoke with me and told me the car was sold to another customer. I was surprised with this information. They are disgusting! More
We visited on the grand opening weekend. My experience was so bad I blogged about it. In a nutshell, my husband and I were dragged all over the HOT parking lot with a couple month old baby in a bucket se was so bad I blogged about it. In a nutshell, my husband and I were dragged all over the HOT parking lot with a couple month old baby in a bucket seat in search of an elusive 6+ passenger vehicle. We requested an SUV type but were told "You don't want that" by the salesman. My current car (a paid for 2002 Chrysler PT Cruiser) was insulted and we were condescended to. I've eaten better salesmen for lunch, but this guy took the cake. When I asked him why we should purchase the Toyota Siena instead of a Honda Odyssey, he said... wait for it... "No reason. They're equally good.". I gave him the *perfect* opening to sell me on the car. But no. I asked for printed materials on their vehicles and was told "We don't have any". I've been to many dealerships and they ALL have printed materials with pretty pictures to drool over. We spoke to the manager and apprised him of the situation but it really was a total disappointment overal. More