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Seminole Toyota
Sanford, FL
2,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 10, 2015
Great Vehicle Buying Experience From the moment we got out of our vehicle, we were graciously greeted by a staff member who escorted us into the dealership to meet with the internet From the moment we got out of our vehicle, we were graciously greeted by a staff member who escorted us into the dealership to meet with the internet sales rep we've been speaking with. Although he wasn't feeling so well, he worked with us and made sure that we were well taken care of. The main sales rep was also very helpful and knowledgeable of the vehicle we were purchasing. He answered all the questions we had and provided us with additional information of vehicle operations that we didn't know about. The overall buying experience at David Maus was escellent due to the outstanding friendlyness and professionalism of the staff. More
by Romes76
Employees Worked With
Paul Michel, Jimmy Keyes, and Jordan Nutting
August 04, 2015
I left thinking "WOW!" Long time since a dealership that did not try the hard sale on me. This is about the best experience I ever had. From the second I step on the lot unt Long time since a dealership that did not try the hard sale on me. This is about the best experience I ever had. From the second I step on the lot until the time I was handled the keys to my new SUV, I had a outstanding customer service!!!! More
by Angel54
Employees Worked With
Manolo, Jordan, Gabriella and Billy
August 02, 2015
Best New Car Dealer Ever! I've been taking our car to David Maus Toyota for service for almost 2 years and they have the best service center I've ever used in my 50 years of ow I've been taking our car to David Maus Toyota for service for almost 2 years and they have the best service center I've ever used in my 50 years of owning new cars. Now we just went through the process of buying a new car from them and the whole process was exceptional! They are very friendly and easy to work with and honest. I think that we got the best deal possible. It's a great place to go for service or sales. More
by richbean
Employees Worked With
John Ramsey & Jonathan Harris
August 01, 2015
BEWARE!! Took my brand new Altima to their Geico Express claims collision center to repair a hairline paint chip on the drivers side door. After about a week, Took my brand new Altima to their Geico Express claims collision center to repair a hairline paint chip on the drivers side door. After about a week, noticed I could not adjust my power side mirrors anymore. Took the vehicle to the Nissan I purchased it from and they discovered that the wiring was disconnected for it and they used silicone to put in an aftermarket interior door handle cover since they broke the original. This is only the beginning. I then contact Hector in Collision and leave a message 2 weeks ago. Have to receive a call back from him and he is in the office. I then called back asked for the Collision manager. Got his voicemail last week, still no response from him. Called the sales department and asked for the customer relations manager. She said she was contacting the director of Collision and I would get a call the next day. It has been 4 days since that happened and still no call. This is shady business practice, horrible customer service, and I would never recommend them again! This post will be going up everywhere that allows it. More
by shawnallenmusic
Employees Worked With
HECTOR
July 31, 2015
Awesome place!!! This is beautiful HUGE dealership with everything you could possibly want to find. The people are friendly, helpful and attentive. Everyone says hell This is beautiful HUGE dealership with everything you could possibly want to find. The people are friendly, helpful and attentive. Everyone says hello and offers to help without being overbearing. My sales person Andrew Albino was great. These folks WORK HARD for your business to get you the best price for the vehicle you want. I love my 2015 Tundra SR5 Crewmax. More
by Russ2480
Employees Worked With
Andrew Albino
July 27, 2015
Excellent!!! I will never go anywhere else!!! My story: I am the Logistics Manager for a local company in Clermont Florida and I was on the hunt for 7 cars. I love Toyota's and my employer was loy My story: I am the Logistics Manager for a local company in Clermont Florida and I was on the hunt for 7 cars. I love Toyota's and my employer was loyal to Nissan's. My goal at this point was to convert everyone to buy Toyota's and not Nissan's of course! I went to my local Toyota dealership, Toyota of Clermont, and Scott Moore told me out-right that he could not talk to me because I was not the person that will be signing for contracts. He also told me that Toyota of Orlando is the same owners and has the same policy. Now, since David Maus Toyota was a little further away I called them instead of going there. Robert Ondercik, the Internet Sales Manager, was absolutely amazing to work with. He exceeded my expectations and went the extra mile, 50 miles literally. I was floored by the service David Maus Toyota provides and will recommend this dealership always! We are now in the process of purchasing another 7 cars from David Maus and even more in the future!!! Thank you David Maus Toyota!!! More
by Bibi
Employees Worked With
Robert Ondercik
July 27, 2015
Great experience. Andrew worked for us getting us the best deal possible. After visiting other dealerships where they were not willing to work with us this dealership w Andrew worked for us getting us the best deal possible. After visiting other dealerships where they were not willing to work with us this dealership went above and beyond. Thank you ! I couldn't be happier! More
by Nelson.Terri 2112
Employees Worked With
Andrew Albino
July 26, 2015
Excellent buying experience and sales associates! I have been a Toyota buyer for years and the experience with David Maus Toyota was great! I dealt with two sales associates (Johh McCain and John Raw I have been a Toyota buyer for years and the experience with David Maus Toyota was great! I dealt with two sales associates (Johh McCain and John Rawiszer) through the process which were both very knowledgable and extremely polite and not pushy! From the start of the looking/driving process to the financing process, all went very quick and painless. I would and will recommend David Maus and the sales associates to any of my family/friends that are interested in a purchase of a new vehicle. Thank you McCain and Rawiszer for the great experience! More
by Nora1029
Employees Worked With
John McCain and John Rawiszer
July 22, 2015
Truck felt like I was rear ended when braking a few times??? As stated above to my title, found a TSB on her, and it was a Toyota TSB 0016-013 REV 1 , Took it to David Maus and saw my Service Advisor and a Milit As stated above to my title, found a TSB on her, and it was a Toyota TSB 0016-013 REV 1 , Took it to David Maus and saw my Service Advisor and a Military VETERAN Warrior retired from Service, helped me, test drove with tech and MGR and found the TSB? Ordered parts , put me in a Loaner car for night, Repair with new OEM Toyota Parts required for fix on this TSB Issue and Happy ,Very Happy ,Will have and better than NEW, Warranteed ! Free ! Thank you for #1 BEST Service as usual here, every one from the Janitor to Upper Management is Greatest here as always ! Best in Sales and Service and great caring management , TOP GUN Dealership ! Bob G. Eustis, FL. 2013 Tacoma PreRunner SR5 DCLB V6 automatic. I LOVE my Tacoma ! More
by sweety50
Employees Worked With
Brian in Service ! Service Consultant ! Techs and Parts Personals are also great !
July 20, 2015
Quality customer service is a joke at this branch - avoid it This Saturday, I received a recall notice and was overjoyed to be able to set up an appointment for two days later. Sadly, the lax and inappropriate s This Saturday, I received a recall notice and was overjoyed to be able to set up an appointment for two days later. Sadly, the lax and inappropriate systems within the service department did not leave me feeling the same as I drove away. I arrived on time for my 10:00 appointment and was told that I would have to wait between an hour and a half and two hours. That part of their estimate was accurate. At the end of that time, I got a call on my cell phone asking for the WRONG name. It turns out that the service rep had only taken down my number and ASSUMED that the original purchaser of my Toyota and I were in fact the same person. However, MUCH more frustrating was that after one hour and a half of waiting, I was told that my part was on backorder because they had run out of stock before my appointment. I was just seething with gratitude for their having wasted my morning. In my estimation, they had a responsibility for either letting me know this would be the case or else telling me that if I gave them the VÌN number, they could tell me if the part were in stock. In either case, a well-run service department DOES NOT go ahead and make an appointment if it can clearly be known that they don't have the needed part. My mistake was in trusting that the David Maus quality, which I had enjoyed at his dealership (with another brand of car) was uniform across his dealerships. I see now that I was mistaken. More
by cam4
Employees Worked With
Tony
