Seminole Toyota

Poor customer service I tried to get a Saturday service appointment today. I tried on line and you can no longer make weekend appointments and not with the phone app either I tried to get a Saturday service appointment today. I tried on line and you can no longer make weekend appointments and not with the phone app either. I called to make an appointment and was told that I would get a call from a service adviser an no one called back. I had body work done after an accident and the fasteners are falling out of the inner wheel well. I had a terrible time getting the appointment for the body work and had to wait a long time when I dropped it off and a long long time when I picked it up. They don't seem to care about you after the sale. We bought two brand new RAV4s last year. 60000 dollars worth of vehicle and this is how we are treated. More

Total Satisfication!! I'll sum it up in two.... Totally Awesome!! Work done correctly first time every time! in all the years David Maus has serviced my vehicle, I've nev I'll sum it up in two.... Totally Awesome!! Work done correctly first time every time! in all the years David Maus has serviced my vehicle, I've never had to bring it back for something done wrong or incorrectly. Totally awesome commitment to quality and customer satisfaction. More

The worst service place I bought a volkswagen there and went for oil change THE CAR WAS WITH NO PROBLEM AND AFTER THE SERVICE THE CAR HAS SOMETHING WRONG THE CHECK ENGINE LIG I bought a volkswagen there and went for oil change THE CAR WAS WITH NO PROBLEM AND AFTER THE SERVICE THE CAR HAS SOMETHING WRONG THE CHECK ENGINE LIGHT ON and they make me go to the Volkswagen dealer because they don't know it. And I HAVE TO PAY FOR IT More

Terrible negotiation back track from sales team Negotiating my trade-in and cash out the door for a 4runner limited, no financing, just title and a check. After showing my trade, negotiations went Negotiating my trade-in and cash out the door for a 4runner limited, no financing, just title and a check. After showing my trade, negotiations went on over a few days, until the salesman texted a price out the door. I called and confirmed the number, texted the VIN # of the 4runner to be sure before I cut the check and grabbed the title to drive out there, when the salesman backtracked on the number, and not by a little. It was a $ 4000 difference that he texted back. Not buying the car was no big deal, what I was disgusted by was the salesman confirming a number(over several texts and a phone call) and than backing out. Almost like a bait and switch, where they were going to set me up. Totally bizarre, terrible business practice. I have never had a dealership offer up a number in a very simple transaction and back out in the way David Maus Toyota did. UPDATE: Boodman did followup and was apologetic, essentially explaining the number he came up with was what he would take to "managers" to see if they would agree to it, and that it was never a firm offer. Regardless, I gave multiple opportunities for David Maus to resolve it afterwards, and they failed to meet the better offers received from Phillips Toyota in Leesburg. Phillips Toyota in Leesburg, Jonathan Harrica/Mikey Kuhn specifically, were awesome, gave great service and a much better negotiating experience than what I received at David Maus. Glad I bought from Phillips, great price and great service. Well worth the extra drive from Orlando. More