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Seminole Toyota
Sanford, FL
2,011 Reviews
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August 03, 2023
So the only reason I am giving this dealership any stars is because I actually had a good experience with the employees there, especially in finance. However, this is where the review takes a turn. I bought is because I actually had a good experience with the employees there, especially in finance. However, this is where the review takes a turn. I bought a used 2020 Toyota Corolla from this dealership in November of 2022. At the beginning of this year, I noticed that the front bumper was starting to come off from where it is supposed to be clipped onto the car. After further investigation, I found out that the bumper is only glued onto the car and is starting to come off! My car is now currently at an auto body shop trying to get repaired where they found that the whole front end was crushed and damaged! Even though the Carfax report that Toyota showed me said it had not been in any accidents. The fact that this Toyota dealership is selling cars with glued on parts is absolutely insane! Moral of the story is if you decide to buy a used car from this dealership, please do your best to inspect it. Or honestly, just don't buy a used car here at all! Because $1,600 later to get it repaired, I'm not thrilled. I contacted corporate due to their reply to my Google review about being committed to making things right. Corporate contacted the dealership and said they have 24 hours to contact me. They never did, so I contacted corporate again and they said that it is up to the discretion of the dealership on how they want to handle it. The dealership told corporate that I bought the car "As is", so they do not want to deal with me. However, what they did not do is disclose the damage before selling it "as is" and if they really did do the bumper to bumper inspection (it was a certified Toyota) that they said they did, then they would have seen the damage and should have disclosed it. They said that they are committed to making things right, but have absolutely no intention of doing so. Please read other reviews on Yelp and BBB because I am not the only one with a review like this. More
by mmb123
Employees Worked With
Danny Smith, Su Pak
July 28, 2023
Excellent experience! Jayden was so patient and answered all of our questions. He showed us all of the vehicles we were interested in. We never felt pressured to buy or no Jayden was so patient and answered all of our questions. He showed us all of the vehicles we were interested in. We never felt pressured to buy or not to buy. We would highly recommend him! More
by SarahN.
Employees Worked With
Jayden Santiago , Joseph Cioppa, Danny Smith
July 19, 2023
Beatriz was by far the BEST salesperson I have ever worked with. She was very thorough and went thru every feature of my new vehicle, to include the Toyota app. (Previous Toyota dealership did not do worked with. She was very thorough and went thru every feature of my new vehicle, to include the Toyota app. (Previous Toyota dealership did not do that.) The Finance manager was also fantastic. Just an overall positive experience! More
by Mommalinda
Employees Worked With
Jordan nutting, Beatriz Mendez Hernandez
July 18, 2023
Had the pleasure of working with Beatriz Mendez on purchasing my 2023 Toyota Rav4 vehicle. This was by far the best experience I have ever had buying a car, she listened to me, and understood exactly purchasing my 2023 Toyota Rav4 vehicle. This was by far the best experience I have ever had buying a car, she listened to me, and understood exactly what I wanted and needed. She went above and beyond to get me to deal that fit my budget and my lifestyle. I could never imagine working with another sales person other than Beatriz again I will truly be recommending all of my friends and family to her. If you’re looking for not only a great vehicle but great experience make sure you work with Beatriz. Seminole Toyota is lucky to have her! More
by Lagosto10
Employees Worked With
Beatriz Mendez Hernandez
July 17, 2023
My experience was amazing from beginning to end. I reach out to my previous sales representative Jerold (Jerry) who was unable to assist me at the time. He made sure I was in the best hand. He intro I reach out to my previous sales representative Jerold (Jerry) who was unable to assist me at the time. He made sure I was in the best hand. He introduced me to Beatriz and she was very knowledgeable and kind. I respect her for acknowledging my concerns and making sure I understand every option before making any decision . I can't forget about my Finance guy Bryan, he was simply the best. Thanks Team! A very happy customer who will definitely recommend this dealership. More
by Althea Flowers
Employees Worked With
Bryan Zamora , Beatriz Mendez Hernandez
July 17, 2023
I’m happy with the service when I met Bart, he is kind, professional. I felt comfortable at the dealership. I will recommend to friends and the people I know about Bart. professional. I felt comfortable at the dealership. I will recommend to friends and the people I know about Bart. More
by thaony18
Employees Worked With
Eric lugo, Mark Dalton, Joseph Cioppa
July 09, 2023
Jayden was great. Very passionate and professional, worked with my boyfriend and I to get us a great used car. We talked through many options and Jayden was honest and Very passionate and professional, worked with my boyfriend and I to get us a great used car. We talked through many options and Jayden was honest and knowledgeable the whole time. Jayden and I even had a great conversation while my new car was being detailed & I feel almost any other salesmen at other dealerships wouldn’t take the time to do that! We appreciate him and the whole team so much. Rolando was also very helpful and willing to work with us on many different things. Would recommend them to anyone who is looking for a new/used car or just information about the process. They made it such a calm and way less stressful environment than what I was expecting!! Great work Jayden 😊 More
by Libbywackett
Employees Worked With
Jayden Santiago / Rolando
June 29, 2023
My son bought his first car here today and it was such a great car buying experience that I bought one too! No pressure sales and everyone was extremely patient and kind. I highly recommend this dealership great car buying experience that I bought one too! No pressure sales and everyone was extremely patient and kind. I highly recommend this dealership! More
by Tonya_mostow
Employees Worked With
Steve/sales. John/Finance
