Seminole Toyota
Sanford, FL
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I’ve always had a good deal with Toyota. These guys took me for a ride. They put me 10 grand upside down in my car! This not because I lost equity, it’s because they tacked on bogus charges. These guys took me for a ride. They put me 10 grand upside down in my car! This not because I lost equity, it’s because they tacked on bogus charges. That’s never happened to me! So disrespectful. I don’t see how screwing me out of deal is good for business. I’ve been with Toyota since 2019. Smh More
Saw the tacoma online, came in, met with Jayden and he helped me all the way through the process from test driving it to helping with getting a good deal to be able to take the truck with me. Thanks Jayde helped me all the way through the process from test driving it to helping with getting a good deal to be able to take the truck with me. Thanks Jayden for all your help! More
One more time I'm so disappointed with this dealership in Service Department, I did a review on August 06 expressing some of my all nightmares during the last 4 years because I think this is enough negligenc Service Department, I did a review on August 06 expressing some of my all nightmares during the last 4 years because I think this is enough negligence and greedy, well they RESPONDED back in here asking me to call Mr CJ Kinch Toyota Seminole Director of Service Department to the phone number provided in the response and maybe belong to nobody or a line designed to not answer it because I did several call but, really several calls letting voice messages introducing myself, providing my phone number and EVERYONE.... GUESS WHAT??, HE DIDN'T TAKE MY CALLS AND EITHER CALLED ME BACK..... WHAT A JOKE MR CJ....?? I took my two cars Campry 20 and 4RUNNER 21 to do the maintenance or service to other place, and satisfactory I paid for a real good maintenance service, all fluids top off, tires rotate with not lies and more.. I'm challenging Toyota Seminole to prove me I'm wrong but not with new customers, they don't know nothing during the first year... More
El servicio desde el principio fue muy peofesional amable y porsupuesto Beatriz l mejor la recomendamos todos son muy amables y buscan la manera de ayudarte excelente servicio !! y porsupuesto Beatriz l mejor la recomendamos todos son muy amables y buscan la manera de ayudarte excelente servicio !! More
Bart was great. No pressure as I looked at multiple units. Fast and easy process. Love Toyotas and will highly recommend Seminole Toyota to all my friends and family No pressure as I looked at multiple units. Fast and easy process. Love Toyotas and will highly recommend Seminole Toyota to all my friends and family. More
The car buying process was no-hassle, and the salesman (Bart) was knowledgeable and pleasant to deal with. No pressure, no games. We quickly found the model we were looking for and agreed on the price. We (Bart) was knowledgeable and pleasant to deal with. No pressure, no games. We quickly found the model we were looking for and agreed on the price. We would purchase here again. More
Front desk SERVICE they are very helpful people, unfortunately service technicians don't know what they are doing, they sold out as excellent service but I did service maintenance to four cars that unfortunately service technicians don't know what they are doing, they sold out as excellent service but I did service maintenance to four cars that I brought there. 1. they didn't rotate my tires when they said they did, you will realize when tires are in bad shape, no taking any responsibility to never do it, then they want to selling the tires, obviously there's a business. 2. they said they top off liquids and when I get home were at the same lavel, its always happens in any service appointment, when you get home and check it you don't want to go back to claim it. 3. grace on my hud and seats, 4. last thing was... I took my car there for oil change and they forgot to tide the screw on the bottom causing all the oil dripping off completely on my way home, oil light came out next morning checked out and not oil in my car, still don't know if engine had any damage... I'm done with their very poor service... I mentioned those issues to few employees there including service manager without any serious apologies. What a waste of time and money $$$ cause they are expensive... Conclusion...based in my experience with Toyota Seminole, they don't want to hear claims for the poor quality job or FAILS that service department do, they don't will give you money back and not even a discount...that's a really dissatisfied and disappointing... Anyways they are Not BBB accredited, what we can expect?. More
I purchased a vehicle from them on 1/1. Since then I have spent over $2,000 on repairs and the car has been in the shop for a week on three different occasions. I called Seminole Toyota Since then I have spent over $2,000 on repairs and the car has been in the shop for a week on three different occasions. I called Seminole Toyota when my car started leaking oil everywhere. A representative of Seminole Toyota told me immediately they generally "sell their cars as is." He asked me if I spent "a lot" of money to purchase a warranty. I said "I didn't think so but I didn't know." He said "it's not covered then." He didn't even look our purchase order up so we took that as this was our situation to deal with; pay for the repairs. When I complained online they said to give them a call. I spoke to Joe C. on 8/1 who went to speak to Josh S. who responded to my post. Joe C. told me there probably wasn't anything they could do but I should reach out to Sam B. I emailed Sam B. all the paperwork from PepBoys on the various maintenance (that cost over $2,000) done on the car including the latest of replacing the serpentine belt and a tension rod. Sam B. said that we had purchased a 12 month/12,000 mile warranty that could have potentially covered the work. This was SHOCKING NEWS as we SPECIFICALLY called Seminole Toyota before taking the vehicle anywhere. We called on June 9th and talked to a representative of Seminole Toyota about our problems with leaking oil and warning lights turning on in our Tiguan. I asked if we were covered under any kind of warranty due to purchasing the car 6 months ago. We emailed Sam B. back immediately sharing this information with him but received NO RESPONSE. We emailed Sam B. again that evening and NO RESPONSE. We emailed Joe C. the next day, 8/2, to follow up and tell him that we reached out to Sam B but that he hadn't responded. I also texted Joe C. to make sure he would see my email but he left me on read and never responded to my email or text. Seminole Toyota replies to comments on here to save face then completely ghosts you.There is no reason a car purchased on 1/1 should spend weeks in the shop and have thousands in repairs unless you are selling unsafe vehicles. Do better! More
Jayden was wonderful I really appreciated his assistance. The dealership it's self leaves something to be desired. When dropping lots of money on a vehicle I would expect a free oil change in the future or The dealership it's self leaves something to be desired. When dropping lots of money on a vehicle I would expect a free oil change in the future or something, but nope this dealership offers nothing. In the interest of fairness they do have water. Jayden great, dealership disappointing. More