Selma Hyundai

So. ..we decided to go car shopping, on a Friday. Why, I have no idea! All the lots were teaming with people and I was thankful that my hubs and I did our ..we decided to go car shopping, on a Friday. Why, I have no idea! All the lots were teaming with people and I was thankful that my hubs and I did our homework, knew what we wanted to see, knew where to go and what our bottom line was. We arrived at Selma Hyundai and A.P. welcomed us, asking if we were already speaking with someone - we weren't- and if we needed assistance. He provided a ton of great information on the Genesis line we were interested in. We were waffling between a 2019 and a 2021 and he helped us with pros and cons for each, listening to what we really were looking for, went with us while we drove each and allowed me to really dig into analyzing the feel and overall "sit" of each model, going through features and detailed information on comparisons to other vehicles in that class. Super helpful! He made it an amazing experience and not only helped us get into the car we really loved, but walked with us every step of the way. The entire Hyundai crew made our experience one I will never forget, from the sale to the finance end, communication was flowing for literally three full days. I highly recommend you go visit them if you're looking for a new ride and you want to be treated like family! More

Jorge, Amad, and Mr Mesa were all very nice to work with. No high pressure sales, just friendly, answered all my questions, except one I forgot to ask. I was very pleased with the service. Walk out with a us No high pressure sales, just friendly, answered all my questions, except one I forgot to ask. I was very pleased with the service. Walk out with a used/new to me, beautiful car. More

We recently bought a car and worked with Israel. He is, without a doubt, the best salesperson we have ever worked with! And I mean that literally. We did our research, found out that he had a multitude of without a doubt, the best salesperson we have ever worked with! And I mean that literally. We did our research, found out that he had a multitude of positive reviews over the past 4 years, and requested to work with him specifically. We found out the reason for all of the positive reviews! He has excellent interpersonal skills and went out of his way to be helpful to us. After we talked with him for a short while, we felt like we had already known him for a long time. He is trustworthy and got us a good deal, no games. We also worked with Antonio in finance who was very good. They were both kind and honest, not something you necessarily expect at a car dealership. We will be repeat customers for sure. Our experience in the service department was also excellent. Max was personable, professional, and friendly. He gave us valuable information about how to best care for the new car that we had just bought. We will definitely be bringing our car back for service. More

Horrible service. Drove 4 hours to meet with sales agent Nubia that promised to have the vehicle I was looking for. Talked to her all week about price and model. We arrive to her not even showing up, with a Nubia that promised to have the vehicle I was looking for. Talked to her all week about price and model. We arrive to her not even showing up, with a scheduled appointment. The new agent didn’t have all the information due to lack of communication. Nor did she have our preapproved paperwork that we did. Then, they sell me a car. The car I wanted that was promised to be delivered the next day. All the paperwork was signed with the VIN # to finally find out they couldn’t get me my palisades and kept putting me off for two more days. Finally after a promised delivery for a Monday date from our Friday visit to receive another call on Sunday to state the date for a Wednesday date and they were still looking. They kept promising and couldn’t produce. Instead of being honest they were horrible liars. Don’t waste your time! Spent 9 hours driving and 3 hours at the dealer for nothing. More

Excellent Selma Hyundai was great. They had a really easy and non confrontational approach. I will most definitely refer my friends and family to Selma Hyundai. Selma Hyundai was great. They had a really easy and non confrontational approach. I will most definitely refer my friends and family to Selma Hyundai. More

Best experience ever! Fantastic service best experience ever! I will definitely come back if ever need to get another car. Even though I came out with 2 that day. Thanks to Fantastic service best experience ever! I will definitely come back if ever need to get another car. Even though I came out with 2 that day. Thanks to Israel that understood my car needs. And thanks to all other employees that helped. They were all very polite. More

Black beauty Clean and with a professional setting .to say the last .and the staff was willing to work with me like I had no idea car salesman would not like I've Clean and with a professional setting .to say the last .and the staff was willing to work with me like I had no idea car salesman would not like I've heard before . buying the car for my wife was great especially from people that understand what we wanted in all aspects they should be the ones to consider. More

Worst Dealership Over the course of last week after several emails, texts, and phone calls I negotiated a deal with the Internet Manager Jeffrey “Cookies” Himes at Sel Over the course of last week after several emails, texts, and phone calls I negotiated a deal with the Internet Manager Jeffrey “Cookies” Himes at Selma Hyundai for a 2017 Sonata and came to what we decided was a satisfactory deal and setup an appointment for 9:00 am Wed 11/29/2017 for my in-laws to go in to complete the transaction with Til Johnson. We were under the impression the deal was done just go in check out the car, sign papers and go home with the new vehicle. When my in-laws arrived for the appointment Til Johnson acted as if he had no idea what they were talking about and found several other things to do in the process of helping them, then told them the car wasn’t there and was in a holding lot in Fresno so they left. At this time I attempted to contact Jeffrey Himes to no avail. Several hours later Til called and told them that the vehicle was found but was a different color than the one they wanted. I finally was able to contact Jeffrey and he had no idea what was going on and said he would find out and get back to me. Over an hour later he finally got back to me and couldn’t give my any answers and just kept saying he didn’t want to be a middle man and that Til had a deal with my in-laws which he did not. About an hour after that (3:00 pm) I received a phone call from Til saying they found the car and it would be there in an hour if my in-laws wanted to return. I told him they had an appointment at a different dealer on 11/30/2017 but I would let them know, then he proceeded to call my in-laws and they told him they were not interested. It amazes me how we went from what should have been a walk in sign papers and be done to no deal because of incompetence and lack of communication at this dealership. I would never recommend them to anyone and especially would not recommend their internet department! More

Good deal We went in knowing the vehicle we wanted to get and the price we wanted to pay. The end result was only a bit more than we wanted to pay, but worth i We went in knowing the vehicle we wanted to get and the price we wanted to pay. The end result was only a bit more than we wanted to pay, but worth it for the extras we got. This was a good clean dealership that was not only attentive to our needs but also to ensuring our 7 year old wasn't totally bored at the same time. More

Happy customer This is our 3rd purchase from Selma Hyundai, always leave as a happy customer. Thank you Israel!!! We also referred my mom and sister and law, both w This is our 3rd purchase from Selma Hyundai, always leave as a happy customer. Thank you Israel!!! We also referred my mom and sister and law, both were happy with their purchase and service More