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Select Mitsubishi - Gwinnett

Duluth, GA

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293 Reviews

2950 Satellite Blvd

Duluth, GA

30096

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293 Reviews of Select Mitsubishi - Gwinnett

January 24, 2018

2014 Pathfinder purchase Best experience I have ever had buying a car! Thanks Thom and Jason for your honesty and hard work. I definitely recommend Select SI and will be back More

by pguerty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bryant, Thom Holmes
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

On behalf of all of us at SELECTsi of Gwinnett, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the SELECTsi of Gwinnett Team!

January 20, 2018

Dishonest I visited here and bought a vehicle. There was a knocking noise in the engine block when I first heard it crank up and start, any reasonable person wo More

by HondaBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin and JB
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

Mr. McGalliard, We are very concerned reading your review. We strive to provide the best customer service possible. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business and the positive reviews below show that. We are a Motor Trend Certified Dealership and the vehicles on our lot undergo rigorous inspection. The oil that was put into your vehicle was purchased directly from Honda. We used the oil that is recommended for your vehicle from the manufacturer. There was no dishonesty from our Service Manager. He filled you in on everything we did along the way. The vehicle you purchased was fully and inspected and needed a new part, which we replaced. Your vehicle also needed new tires, which we replaced and did not charge you for labor. In order to replace tires and put new ones on a vehicle they have to be balanced, which we did. In addition, we gave you a headlight treatment at no charge while we were changing your tires. We also provided you with a loaner car so that you could get back to work while the tires were being put on your vehicle. We are sorry that you feel the way that you do. We went above and beyond for you to get you into a vehicle. We do hope that you enjoy your new car.

January 19, 2018

Untrained Service Department First off my sales person isn't listed here because there is no fault on his part. However, the service department is not up to par with what it may s More

by No1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 19, 2018 -

Select Mitsubishi - Gwinnett responded

Mr. McGalliard, We are very concerned reading your review. We strive to provide the best customer service possible. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business and the positive reviews below show that. We are a Motor Trend Certified Dealership and the vehicles on our lot undergo rigorous inspection. The oil that was put into your vehicle was purchased directly from Honda. We used the oil that is recommended for your vehicle from the manufacturer. There was no dishonesty from our Service Manager. He filled you in on everything we did along the way. The vehicle you purchased was fully and inspected and needed a new part, which we replaced. Your vehicle also needed new tires, which we replaced and did not charge you for labor. In order to replace tires and put new ones on a vehicle they have to be balanced, which we did. In addition, we gave you a headlight treatment at no charge while we were changing your tires. We also provided you with a loaner car so that you could get back to work while the tires were being put on your vehicle. We are sorry that you feel the way that you do. We went above and beyond for you to get you into a vehicle. We do hope that you enjoy your new car.

January 19, 2018

Quick easy deal Saw the car online. Sent an inquiry. Tyson responded quickly. Meet same day and closed the deal quickly. Nice facility. Nice cars. Great people to wor More

by Dealrrater.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Pettiford
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

January 15, 2018

Great Experience This was our first purchase from a dealership and the experience was fantastic! Thom was professional, kind, knowledgable and truthful throughout the More

by accordpurchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Holmes
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

January 15, 2018

Simple and easy Diana and Thom provided great service, prompt call backs on my questions, and made my car-buying experience a breeze. I received a fair deal on an exc More

by Bolto
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Holmes, Diana Vona
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

January 10, 2018

Amazing place to buy a car! Truly straightforward/reputable! You know this place is different the minute you walk in. It is meticulous and calm. Even though they charge “doc” fees to which I am personally oppose More

by Skippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Holmes
Mar 03, 2018 -

Select Mitsubishi - Gwinnett responded

Thank you very much for sharing the purchase experience you had at SELECTsi. The fact that you mention that our customer service means a lot to us! We love to read that your purchase experience went smoothly and you are enjoying your new vehicle - because that is exactly what we want for you and all our customers. Please come back to see us for all of your vehicle needs.

January 08, 2018

Great experience Thom was great! He didn't make me feel rushed, or pressured. Great knowledge on VW. Helped me through every step. Recommended! Great customer service. More

by CynthiaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bryant, Thom Holmes
Jan 08, 2018 -

Select Mitsubishi - Gwinnett responded

Cynthia, Thank you so much for taking the time to write such a wonderful review. We are so happy that we were able to get you into the car you wanted. We hope to see you again for all of your vehicle needs. Enjoy your new ride!

January 02, 2018

Professional, smooth process ! Through cargurus, I was able to find selectsi with the car that I’ve been looking for. The price was awesome, the service/process was quick, the deale More

by Hellosung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Holmes
Jan 08, 2018 -

Select Mitsubishi - Gwinnett responded

On behalf of all of us at SELECTsi of Gwinnett, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the SELECTsi of Gwinnett Team!

December 30, 2017

Easiest transaction ever experienced! Thom Holmes is a fantastic, supportive salesperson! There was no hard sale. Very straight forward and easy transaction. Extremely polite and professi More

by happyhondagal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom Holmes
Jan 08, 2018 -

Select Mitsubishi - Gwinnett responded

On behalf of all of us at SELECTsi of Gwinnett, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the SELECTsi of Gwinnett Team!

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