Select Auto Sales and Service
Frankfort, KY
103 Reviews of Select Auto Sales and Service
Dan stood behind his product when a persistent issue came up regarding the heated seats on my 07 xl7. It was a difficult task to locate the root cause, but josh, the tech, methodically worked the issue for up regarding the heated seats on my 07 xl7. It was a difficult task to locate the root cause, but josh, the tech, methodically worked the issue for hours until it was resolved. They even provided me a car to drive while they had mine! More
Select Auto has been the only dealership for me for many years. Because of their quick responsiveness to all my car problems they are the best friend a person could have. They have never failed me when in n years. Because of their quick responsiveness to all my car problems they are the best friend a person could have. They have never failed me when in need. More
Select Auto Sales & Service goes above and beyond everytime I take my vehicle in to be serviced. They treat their customers like family and I put full trust in the work they do! Not only do they go a everytime I take my vehicle in to be serviced. They treat their customers like family and I put full trust in the work they do! Not only do they go above and beyond in their service department, their employees are friendly and I appreciate their "no hassle" environment. I plan to use their service department for the life of my vehicle and look forward to purchasing from their lot in the future! You won't find another dealership or service department like this in the area! Thanks for all you do. More
Select Auto has been our go-to service destination for many years. Honesty, integrity, accurate diagnosis, and great prices are key to my satisfaction with Select. They can keep an old car safely runnin many years. Honesty, integrity, accurate diagnosis, and great prices are key to my satisfaction with Select. They can keep an old car safely running longer than anywhere I've ever seen, taking into account how the vehicle is to be used. Select will also provide choices for rebuilt or "junk yard" parts when appropriate. I am proud to call Select my dealership for both service and purchase. More
I think everyone here who left review such as 'best dealer' and so forth are the owner's relatives, or at least that's what i believe based on my experience. They are not that friendly or thoughtful p dealer' and so forth are the owner's relatives, or at least that's what i believe based on my experience. They are not that friendly or thoughtful people. Or they may change their attitude depending on who they are dealing with. I bought Suzuki car about 6 years ago, and ever since then, went back there as they are the only Suzuki dealer around here. So in a way I was stuck. But until the last visit a couple of months ago, I thought I was a pretty good customer who had spent thousands of dollars on repair in addition to purchasing the car itself. for years and they knew it. Alas, that was not the case. They are normally not good at returning call but this time I found out the hatchback door was not fixed right after the repair and called right back. They only did not call back but when i did, they told me the charge was for diagositic charge, not for the repair... !? Funny thing is that my co-worker looked at it and within a few min. he firgured out that it was not the rod that the dealer claimed to have fixed, it was just latch sticking, making it difficult to open. He just showed me a little trick and it was done. I went back to tell them, it was not a rod and asked for money back, they accused of lying and threatening me that they have a video (surveillance video) to prove it (to be fair, it came from wife of the owener's son) It was stunning, the way she acted. I felf like a complete fool, that I went back there faithfully for the past 6 years. Fortunately, her husband was a bit more respectful to me, refunding the money, but not until I told him their diagnosis was wrong and I can prove it. I could have been ok if they treated me respectfully after all those years even if they were not quick to agree, but in addition to not returning call for hours, accusing the customer of lying without know what really happend? it was just the end of my relationship with this dealer. It may be that they know Suzuki dealer is only one around here and they take a customer like me for granted, or at least me. More
Buying a used car is a little nerve wracking. Melissa was extremely professional and knowledgeable and really made us feel more confident about our purchase. We love our car, and I would recommend anyone sho extremely professional and knowledgeable and really made us feel more confident about our purchase. We love our car, and I would recommend anyone shopping for a new or used one to check this dealership out. More
I looked for a car for 3 weeks at 14 dealerships before I went to Select. They had the car I wanted and their asking price was low. I called and we agreed on a price and I made the 45 minute drive from my went to Select. They had the car I wanted and their asking price was low. I called and we agreed on a price and I made the 45 minute drive from my house to their and drove it off the lot in less than an hour. The staff was very friendly (especially to my twin girls) and it was very low pressure. I did have one minor complaint in that the car had no gas when we bought it but when I shot them an email about it they mailed me a gas card. Who does that? They already had the sale and I already liked my experience there. They went above and beyond to take care of my wife and me and from now on Select Suzuki will have the first shot at earning my business every time I'm in the automobile market. YOU WILL NOT FIND A BETTER DEALERSHIP! PS I know when I read these things I think that someone from the dealership probably made up a bunch of good stuff to say but if you want confirmation that that is not what this is shoot me an email at goukbengals@yahoo.com. More
Very professional, knowledgeable, and friendly staff, easy to work with. There is no pressure to buy anything, and I was in and out in less than one day as they had exactly what I was looking for. If I d easy to work with. There is no pressure to buy anything, and I was in and out in less than one day as they had exactly what I was looking for. If I didn't live so far away (50 miles) I would definitely have my vehicle serviced there as well. I'll be back next time I'm looking for a vehicle. More
Great service and a pleasure to work with Melissa. She went above and beyond what I would have expected. Love my 2006 VW! I will certainly recommend Select to my friends and family. I will use Select Suz went above and beyond what I would have expected. Love my 2006 VW! I will certainly recommend Select to my friends and family. I will use Select Suzuki to service my VW and when it comes time for another car-they will be my first stop. More