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Select Auto Imports

Alexandria, VA

5.0
767 Reviews
Select Auto Imports is the largest exclusive independent luxury import dealership in the entire Washington D.C. metropolitan area. We’re located in Alexandria, VA, just minutes from our Nation’s capital. Since 1986, we have exclusively specialized in providing the finest selection of premium Certified Pre-Owned Luxury Imports at the best values to clients with the most discriminating taste; from Capitol Hill lawmakers, K Street power brokers, high tech/IT pioneers, Pentagon brass to professional athletes and coaches… just to name a few. Our selection of quality used cars includes at least 150 Certified Pre-Owned vehicles at any time. Our inventory is exclusive – we only carry late model, low mileage luxury imports, like Aston Martin, Mercedes-Benz, BMW, Jaguar, Porsche, Maserati, Bentley, Land Rover & Lexus. Over the years, we have established excellent working relationships with many franchise new car dealerships across the East Coast. As a result, we’re able to continually replenish our supply of very low mileage One-Owner automobiles that have barely been driven. We only sell cars that have been well cared for, in “like new” condition, and are still under their original Bumper to Bumper full factory warranty. We are proud to say that over 21,000 Happy Clients have chosen us for their Select Luxury Automobile. We are rated A+ by the Better Business Bureau, the highest rating possible – and nearly unmatched by any other dealership. We’ve also earned a perfect 5-star rating on cars.com, far surpassing most local car dealerships. In addition, we are the only dealership that will guarantee in writing (through our Exclusive Select Certification Program) that our automobiles have never had any frame damage or body panel replacements. Please feel free to call us at 1-877-971-9100 with any and all questions you may have. Select Auto Imports is a proud supporter of the Walter Reed Society, having helped to raise over $100,000 over the past 8 years by matching community donations. We are beyond thankful for everything that the members of our military and their families have done for our country.
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5630 South Van Dorn Street

Alexandria, VA

22310

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Showing 767 reviews

March 01, 2022

Excellent service. Attention to detail was outstanding. Muradwas very knowledgeable and explained everything clearly. The paperwork was effortless. More

by Arahova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murad Qazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Such a major disappointment… complete misrepresentation of the car. Failed to disclose many issues including blown speakers Poorly repaired door panel among other issues… traveled 8 hours to pick up the ca More

by spiche
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Samereie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Select Auto Imports responded

Hello Shane, Thank you for taking the time to write this review. I am terribly sorry that you feel this way but please remember the following facts: 1) You purchased a 2011 Maserati from us with only 28k miles. We had sent you all the pictures for the car as well as a walk-around video of the car prior to your purchase. 2) We had explained to you that the car had minor blemishes consistent with a 11 Years old car and not a new car. 3) You had agreed to and negotiated a $1,800 discount specifically because of the minor blemishes on the car which were all cosmetic scratches and NOT mechanical. 4) We had already completed a Yearly Service on the car for the cost of $2,500 at our expense to prep the car for sale. 5) The concerns and complains you have were all cosmetic minor blemishes which for an 11 years old car were completely expected and the car is in fact in an excellent condition both mechanically and cosmetically. 6) When you arrived and expressed you were unhappy with the blemishes, you had the choice NOT to buy the car. You were NOT obligated to purchase the car and we had other clients willing to purchase the automobile or take an additional $500 Complementary Discount as a gesture of good faith and purchase the car and you chose to take the additional $500 to buy the car. So in effect you got a TOTAL of $2,300 discount from us simply because of the minor damages. 7) You called me last night and in what seemed to be an attempt to get more money from us, suggested that if we wanted a good review from you, we would have to pay you more money. Unfortunately we do not submit to such unreasonable demands. It is very unfortunate that despite all our good faith efforts and $2,800 of monetary concessions, you still wrote this unfavorable review about our organization. Our company has been in business for over 36 years and over 50% of our business every month is either repeat or referral business. We pride ourselves in providing some of the finest automobiles and the best values for our clients and over the years have sold over 10,000 automobiles to clients all over the country and all over the world sight-unseen and have never had any complains. I am sorry that we were not able to meet your expectations. Regards, Robert Samereie Sales Manager Select Auto Imports

Feb 25, 2022 -

spiche responded

Robert, I find your response quite disingenuous and incorrect in many areas. the blown speakers and interior deficiencies were never disclosed prior to my traveling over 8 hours to come to your dealership to get the car. You yourself as well as your owner agreed and acknowledged the fact that things were not disclosed and in retrospect I do wish that I did in fact turn around and leave without purchasing the car. I did call you to give you an opportunity to rectify the situation by covering the cost of the speaker replacement and door panel replacement that was incorrectly repaired. you said that you had no interest in making it right and I explained that my response to your dealer rater survey would reflect my experience. As you can clearly see it did. For you to try to spin this as anything other than your organization misrepresenting this vehicle and then given the opportunity to make it right is preposterous. As it was in fact the reviews and conversations we had that motivated me to travel almost 500 miles to pick up the vehicle. You sold yourself and the dealership you represent as an upstanding and great place to do business. Unfortunately for me that appearently is not always the case. I am also sorry my expectations were not met perhaps they were inflated by the used car salesman... Go figure

February 24, 2022

Very nice, personal, competent sales, business and management staff, they were helpful and were not applying any pressure which was greatly appreciated. More

by Mj mastorovich052
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Samereie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murad Qazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business manager
February 22, 2022

Excellent customer service. Easy and quick. Will definitely come back for additional cars. Thank you More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Samereie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naser Ziarmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Guy
February 21, 2022

He is very kind and sweet and respectful person I’m very satisfied with his job. More

by Fereshteh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naser Ziarmal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Murad Qazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Bolanos
February 21, 2022

Salesman is great management is great they do what it takes to put you in your new vehicle. Customer service is the best thanks Select Auto my second vehicle I purchased from them. More

by Champ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naser Ziarmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

They had the car I was looking for at a good price, and they made the process very simple. More

by Charonphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Samereie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naser Ziarmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murad Qazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Bolanos
February 17, 2022

Everyone at Select was very professional and personable during our visit and we were very pleased with our experience!! More

by BJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Samereie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naser Ziarmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Great selection, competitive pricing, outstanding, well informed customer service. I look forward to doing more business with Select Imports! More

by Aesaathoff
Recommend Dealer
Yes
Employees Worked With
Robert Samereie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naser Ziarmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murad Qazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Bolanos
February 14, 2022

I received excellent attention to detail and collaboration and cooperation with this dealer. I would recommend them to others. More

by Jeff J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murad Qazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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