Seidel Hyundai - Service Center

Well to be honest, I was disappointed. The door lock that was replaced was broken when they opened the box and I ended up sitting there for 3 hours until the part arrived from Lancaster. W The door lock that was replaced was broken when they opened the box and I ended up sitting there for 3 hours until the part arrived from Lancaster. When I stopped at the dealership the other week I was told the the door lock repair was covered by a recall. When the work was completed I was charged $100 for the deductible on my extended warranty because apparently the recall was on the 2016-17 Tucson. No one mentioned this to me when I arrived since I did not ask. I would not have repaired this lock as it was minor and it was on the passenger door that is rarely used. I should have complained to management but I was tired of sitting in the waiting room and just wanted to get home. I know now to make sure I ask before you start the work. Sadly I will not be back after this experience. More

Very clean organization was good your staff was very helpful and polite they got our car in as soon as possible like they told us all on all a good experience helpful and polite they got our car in as soon as possible like they told us all on all a good experience More

I had a great experience from beginning to end! Gabriela provided an excellent service, as well as the gentleman who took me to and from work. I don't know who provided the services for my vehicle, Gabriela provided an excellent service, as well as the gentleman who took me to and from work. I don't know who provided the services for my vehicle, but everything was great as well on their end. It was very fast! More

Very friendly. Very efficient, fast service, salesmen are above board. Love taking my car there for service. Plus buying a car there is a great experience Very efficient, fast service, salesmen are above board. Love taking my car there for service. Plus buying a car there is a great experience More

You went beyond my expectations. I will definitely bring my car back to get it serviced! I will definitely bring my car back to get it serviced! More

Every time I take my car at the Seidel Hyundai, I get a great service. great service. More

Easy going, responsive, and attentive to my needs in a supportive way. The team kept me informed during the process of any concerns or recommendations. supportive way. The team kept me informed during the process of any concerns or recommendations. More

This dealership has a very knowledgeable service area. They are willing to take time to answer questions and offer alternatives. They are willing to take time to answer questions and offer alternatives. More

honestly, my prior dealing with the service department was not positive up until I met Juan. He completely turned me around from being an ex customer to a happy customer. He is quite an asset to the deale was not positive up until I met Juan. He completely turned me around from being an ex customer to a happy customer. He is quite an asset to the dealership. He was very knowledgeable of the product, but more importantly, he had emotional intelligence and people skills. That can't be taught. I will definitely be hopefully sending some business his way. Please treat him well, there aren't many like him. More

it was fine I did get a little tired waiting. It seem like it went a little longer but it could've just been me sitting on a stool got up and walked around and looked at your brand new shop. Help It seem like it went a little longer but it could've just been me sitting on a stool got up and walked around and looked at your brand new shop. Help said hello to Evan or Salesman someone needs to clean your ladies room down for being a morning. It was kind of overdue.. if you really want a triceratops other than that the sales was great the price was fantastic!! More