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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,339 Reviews

1,339 Reviews of Seguin Chevrolet - Service Center

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January 13, 2023

Davion did an amazing job and our experience with the purchase process was easy and quick! More

by WEDONTGETEMAILS7890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Wright
Jan 16, 2023 -

Seguin Chevrolet responded

Hi WEDONTGETEMAILS7890, Thank you for your 5-star review. We are glad to hear Davion did a amazing job during your purchase. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2023

It was a warranty repair. Parts arrived. We dropped off my wife's truck. They had it ready when promised. Thanks! More

by JMCKELVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Jan 16, 2023 -

Seguin Chevrolet responded

Hi JMCKELVY, We appreciate your 5-star review. We are delighted to hear your were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 12, 2023

Too long of a wait for repair and communication with no loaner. 2wks. Was told Diagnostics was wrong, so last year repair must have been wrong too. Cost of repair kept going up. I had to keep calling f More

by Glorianumberonespursfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jan 16, 2023 -

Seguin Chevrolet responded

Hi Glorianumberonespursfan, We're sorry to long wait time and any inconvenience we may of caused. Please contact Gary Stehle at 830-303-4381 EXT. 2035 to discuss what happen and any concerns you are having with your vehicle. Also to help with any repairs and a loan for you. Thank you for your patience and we hope to see you in the future . Sincerely, Jeremy Sims, General Manager

January 12, 2023

Amber helped me with my vehicle. Super sweet and updated me with important details I needed! More

by GABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Gabriel Vega, Gabby Martinez
Jan 13, 2023 -

Seguin Chevrolet responded

Hi GABBY, We appreciate your kind review. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 10, 2023

Oddly, they did not have my reservation I made online but I showed them my email confirmation and they said they had room for me. I waited an hour or so in the lobby for my oil change as expected. They were More

by JULIEVOGLER79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maintenance department
Jan 11, 2023 -

Seguin Chevrolet responded

Hi JULIEVOGLER79, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 10, 2023

Friendly people but labor costs should be more in line with actual costs if a job takes two hours I shouldn’t be charged for 3.2 hours More

by Benjamin.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Jan 11, 2023 -

Seguin Chevrolet responded

Hi Benjamin.rose, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 10, 2023

The seller Wilson was on the spot good salesman listen to what you want very courteous More

by RUBEN78155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Wilson Lugo
Jan 11, 2023 -

Seguin Chevrolet responded

Hi RUBEN78155, We appreciate your 5-star review. We are glad to hear Wilson made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 09, 2023

They are good people to work with And we can come to a good place they would do anything to make you happy More

by RICHARDGARCIA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio, Ryan Faglie
Jan 09, 2023 -

Seguin Chevrolet responded

Hi RICHARDGARCIA316, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 08, 2023

Overall great service and dealership is well maintained. Would like T gave thanks to personnel at parts department and service department More

by Rudyth54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Recio
Jan 09, 2023 -

Seguin Chevrolet responded

Hi Rudyth54, We appreciate your 5-star review. We are glad to hear our team was excellent with the service of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 05, 2023

Sam Hood was great and made the whole purchasing experience easy and wonderful. Thank you Sam and T! More

by SCOTT@LAJUNTA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Seguin Chevrolet responded

Hi SCOTT@LAJUNTA.COM We appreciate your 5-star review. We are delighted to hear Sam was excellent during your purchasing experience. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

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