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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,410 Reviews

1,410 Reviews of Seguin Chevrolet - Service Center

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July 07, 2023

Koby was very helpful and made our experience at Seguin Chevrolet very nice. We will definitely come back to take our vehicle back to get awesome service More

by ELENASOLIS1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Seguin Chevrolet responded

Hi ELENASOLIS1127, Thank you for your 5-star review. We are glad to hear Koby was helpful during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 06, 2023

Amber Garcia was great the day I went in. She greeted me friendly with a big smile and great personality. More

by jaysons0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Jul 07, 2023 -

Seguin Chevrolet responded

Hi jaysons0357, Thank you for your 5-star review. We are delighted to hear Amber took excellent care of you during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

July 05, 2023

Amber is the best service advisor I have ever worked with! She is very professional and keeps in contact with you to give you updates on your car! More

by kevinst951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 06, 2023 -

Seguin Chevrolet responded

Hi kevinst951, We appreciate your 5-star review. We are delighted to hear Amber provided you with excellent service during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 05, 2023

I scheduled an appointment online. That's a plus. Took an hour and a half to get an oil change and tire rotation. I wasn't impressed and saw many other people wait around that same tim More

by ABEJARAMY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody, service dept
Jul 06, 2023 -

Seguin Chevrolet responded

Hi ABEJARAMY94, Thank you for your kind review. We are glad to hear Kody was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 05, 2023

Ms Laura Reyes who waited on me was very courteous and very professional gave me time to make my own decisions about my purchase . She also made sure her sales manager Shawn Wright held the quote given me More

by donnie0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Reyes sales , AJ Medrano
Jul 06, 2023 -

Seguin Chevrolet responded

Hi donnie0630, We appreciate your 5-star review. We are delighted to hear Laura and Shawn made your buying process excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 05, 2023

Ms Laura Reyes who waited on me was very courteous and very professional gave me time to make my own decisions about my purchase . She also made sure her sales manager Shawn Wright held the quote given me More

by donnie0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Reyes sales , AJ Medrano
Jul 06, 2023 -

Seguin Chevrolet responded

Hi donnie0630, Thank you for your 5-star review. We are glad to hear our team was excellent during your purchase. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 04, 2023

Really shouldn't schedule 10 vehicles at once had an appointment at 7am and walked out roughly at 9 am! Wait is a bit excessive More

by YN_MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Seguin Chevrolet responded

Hi YN_MARTINEZ, We’re sorry for any inconvenience and the long wait time. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. Please contact Gary Stehle by phone number 830-303-4381 ext. 2035 and email gstehle@seguinchevrolet.com. Thank you for your patience, and we look forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

July 04, 2023

Everyone was nice and friendly! Great service and pretty fast considering there were a lot of people getting squeezed in for an oil change. More

by RICHARDPATTON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 05, 2023 -

Seguin Chevrolet responded

Hi RICHARDPATTON32, Thank you for your kind review. We are delighted to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 02, 2023

We’re very professional, and got the job done in a timely manner, will recommend them to others, and I will return More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Stehle
Jul 02, 2023 -

linda responded

My service went well in a timely manner, and I would recommend them to anyone

Jul 05, 2023 -

Seguin Chevrolet responded

Hi linda, Thank you for your 5-star review. We are glad to hear our service team took excellent care of your vehicle. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 01, 2023

Purchase was a great experience, service after the purchase was a different story. Not pleased with service that was rendered More

by Jljhsdom.sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Cuellar
Jul 10, 2023 -

Seguin Chevrolet responded

We’re sorry for any inconvenience and the service you received. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. Please contact Gary Stehle by phone number 830-303-4381 ext. 2035 and email gstehle@seguinchevrolet.com. Thank you for your patience, and we look forward to hearing from you soon.

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