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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews
Call Service Center (830) 303-4381

1,413 Reviews of Seguin Chevrolet - Service Center

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August 22, 2023

Exelente ambient, Exelente atencion, Exelente trockita, puedo recomendar el lugar con mis amigos y family More

by Juan Solis
Recommend Dealer
Yes
Employees Worked With
Oscar's , Wilson Lugo, Elihu Amaro
Report | Print
Aug 23, 2023 -

Seguin Chevrolet responded

Hi Juan Solis, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 22, 2023

I am a returned customer and will continue to do business at Seguin. I will recommend this dealership to my friends. Everyone is very helpful and courteous. More

by RENE.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Lugo
Report | Print
Aug 23, 2023 -

Seguin Chevrolet responded

Hi RENE.MARTINEZ, Thank you for your 5-star review. We are delighted to hear our team took excellent care during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 22, 2023

Seguin Chevrolet and their Team exceeded our expectations. They were all amazing and extremely helpful with the approval process. We will be referring family and friends in the near future. Res More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno , , AJ Medrano, Jennifer Cuellar
Report | Print
Aug 23, 2023 -

Seguin Chevrolet responded

Hi Melissa, We appreciate your kind review. We are glad to hear Warren and Melissa were excellent throughout your purchase. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 22, 2023

We had our vehicle in for extended warranty inspection to purchase insurance. This was last Friday. We are still waiting for representative to call us with information. More

by John.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Hernandez, Luis Hernandez
Report | Print
Aug 24, 2023 -

Seguin Chevrolet responded

Hi John.m, I sincerely apologize for the inconvenience and the long wait you have experienced in waiting to hear back from someone. I understand how frustrating this can be and I would like to assure you that I will do everything in my power to help move this process forward. I will be reaching out to Anthony Hernandez and Luis Hernandez today to see what can be done to expedite the process and get you the answers you need. Thank you for your patience and understanding. Sincerely, Jeremy Sims, General Manager

August 22, 2023

I just love it my Seguin Chevrolet They treat people nice.the best in town More

by PAULJFLORES1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Arnold Guerra, Luis Hernandez
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Aug 23, 2023 -

Seguin Chevrolet responded

Hi PAULJFLORES1963, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 19, 2023

I like this dealer they have great service. I really appreciate them a lot. They have friendly people who work there too. More

by pinto28.geo
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 21, 2023 -

Seguin Chevrolet responded

Hi pinto28.geo, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

August 19, 2023

The people in the Service Department that actually work on the vehicles are fantastic and I will use the Service Dept. again. More

by tmarkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi tmarkham, We appreciate your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 19, 2023

Friendly , fast service nice people and so convenient is close to home , good service there More

by penguina638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi penguina638, Thank you for your kind review. We are glad to hear our team took excellent care of you. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 19, 2023

Service dept employees were VERY unprofessional and very rude!! Like they dont want our business More

by ROSIEM2603
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber, not sure if his name was Jason
Report | Print
Aug 22, 2023 -

Seguin Chevrolet responded

ROSIEM2603, I would like to sincerely apologize for any rudeness or unprofessionalism that you may have experienced during your visit with us. It is never our intention to treat any of our customers in such a manner. To better address this issue and improve our customer service, I would greatly appreciate it if you could contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I am eager to hear more about your visit and work with you to find a resolution. Thank you for bringing this matter to our attention, and I hope to hear from you soon. Sincerely, Jeremy Sims, General Manager

August 19, 2023

Quoted me over the phone the price for nitro fill all tires. I Arrived and they had me in and out very quickly. Didn’t try and sell me anything I didn’t need. A+ More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi John M, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

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