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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews

1,413 Reviews of Seguin Chevrolet - Service Center

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September 27, 2023

Tyler does an amazing job and should be given a raise. The service was extremely fast. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Tyler
Sep 28, 2023 -

Seguin Chevrolet responded

Hi Michael, We appreciate your 5-star review. We are delighted to hear Tyler did an excellent job with your vehicle service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 27, 2023

Your website said 79. 95 for an oil change. I ended up paying a $108. This price is way too much. I have never paid that much for an oil change. More

by rhale55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 05, 2023 -

Seguin Chevrolet responded

Hi rhale55, I am sorry for the inconvenience caused during your recent visit. As per your request, I have added a note in your account offering you the next oil change for free. Your feedback is important to us, and I would love to hear from you about how we did. Please feel free to contact me at 830-303-4381 ext.2035 or email me at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Thank you for choosing our services. Sincerely, Jeremy Sims, General Manager

September 27, 2023

Salesman was great I do not like to be forced to do things that I do not want to do by giving you a rating. If I feel that you do great I will let you know my salesman I cannot complain about he was a More

by JANICEFBLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Wilson Lugo
Sep 28, 2023 -

Seguin Chevrolet responded

Hi JANICEFBLAIN, Thank you for your kind review. We are glad to hear our team was excellent during your service visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 27, 2023

The guy named jose took care of me. A was able me to schedule me for y’all to put on my side steps. More

by Enrique Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 28, 2023 -

Seguin Chevrolet responded

Hi Enrique, We appreciate your 5-star review. We are glad to hear Jose made your service visit excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Sep 28, 2023 -

Enrique Martinez responded

Thank for helping me.

Sep 28, 2023 -

Enrique Martinez responded

Thanks

Sep 28, 2023 -

Enrique Martinez responded

Thanks

Sep 28, 2023 -

Enrique Martinez responded

Thanks you

Sep 28, 2023 -

Enrique Martinez responded

Thanks

September 26, 2023

Pretty good service but the interest was high with a credit score of 757. Makes me feel like that was done underground More

by RGENCORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Jaime Gallegos
Sep 26, 2023 -

Seguin Chevrolet responded

Hi RGENCORE1, Thank you for your kind review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 26, 2023

Sales personnel is very knowledgeable of their product and exhibit their salemanship very please with experience More

by DIDILLA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Lugo
Sep 27, 2023 -

Seguin Chevrolet responded

Hi DIDILLA01, We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 26, 2023

Oil change ok breaks took too long. Had a appointment at 9 left 3 got home and checked for the wheel lock just in case I had a flat and it was not in the truck so I called the dealer th More

by NIXON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 28, 2023 -

Seguin Chevrolet responded

Hi NIXON67, We would like to sincerely apologize for any inconvenience caused by not returning the wheel lock key and the delay in completing the brake work. We understand the frustration and inconvenience this has caused you and we take full responsibility for our mistake. If you could kindly contact 830-303-4381 ext. 2035 or email gstehle@seguinchevrolet.com, we would like to make it up to you and ensure that you are fully satisfied with our services. We appreciate your patience and understanding and hope to have the opportunity to make things right. Sincerely, Jeremy Sims, General Manager

September 23, 2023

Service writer was professional and told me what to expect. While there Jeanette asked if there was any other concerns I had and everyone was very helpful. I bring my truck to you because of the friend More

by mattscout1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette, Dennis
Sep 25, 2023 -

Seguin Chevrolet responded

Hi mattscout1, We appreciate your 5-star review. We are delighted to hear Jeanette was excellent throughout your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 23, 2023

So helpful when I texted the would answer every time. My sales person walked me through the full process More

by dianneallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
Sep 25, 2023 -

Seguin Chevrolet responded

Hi dianneallen, We appreciate your 5-star review. We are glad to hear our team went above and beyond during your service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 22, 2023

Seguin Chevrolet most definitely went above and beyond to make sure I was satisfied and I couldn’t be Happier More

by YAKLINS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Ryan Faglie
Sep 25, 2023 -

Seguin Chevrolet responded

Hi YAKLINS14, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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