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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews

1,413 Reviews of Seguin Chevrolet - Service Center

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October 28, 2023

Didn’t like hidden charges asked them to check radio no word on it when I left other rad problem try used a tie strap on a new truck come on 👎 will deal with another Chevrolet dealership More

by FD572240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 16, 2023 -

Seguin Chevrolet responded

Dear FD572240, We would like to sincerely apologize for any inconvenience that we may have caused you. We are committed to providing the best possible service and experience to our customers, and we regret falling short of your expectations. If you would be willing to contact me, I would be more than happy to assist you with any concerns you may have regarding your radio. Your feedback is important to us and we would like to know more about your visit with us. You can reach me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. Thank you for your understanding and we look forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

October 28, 2023

Great service always. They treat me well and take care of my vehicle. I appreciate their customer service. Always have nice amenities while waiting . However, they need More

by DMROBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2023 -

Seguin Chevrolet responded

Hi DMROBLES, Thank you for your positive review. We are delighted to hear you had an excellent service experience with us. We hope to work with you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

October 28, 2023

They are polite. Service is easy. I have had not one issue with them. Excellent service More

by CLAUDIAKROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 30, 2023 -

Seguin Chevrolet responded

Hi CLAUDIAKROUSE, Thank you so much for leaving a 5-star review! Our team is thrilled to hear that we were able to assist in servicing your vehicle. We are committed to providing top-notch service and we’re happy to know that we met your expectations. We look forward to seeing you in your future visits and hope you have a great day! Sincerely, Jeremy Sims, General Manager

October 27, 2023

Very prompt repair , took care of my concern, friendly staff , good techs , will come back More

by George L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 30, 2023 -

Seguin Chevrolet responded

Hi George L, Thank you for your 5-star review. We are delighted to hear our team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 27, 2023

All of the staff are kind and concerned about how we are doing while waiting for our services to be completed. They kept me up to date and got me in on the same day. They always have a smile and treat the c More

by KATHRYNW120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Seguin Chevrolet responded

Hi KATHRYNW120, We appreciate your kind words and a 5-star rating. We are glad to hear you had an excellent experience with us. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 27, 2023

Always the best service with Nancy Harper and crew at Seguin Chevrolet. Love them all. More

by LollaPage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Don’t know name
Oct 30, 2023 -

Seguin Chevrolet responded

Hi LollaPage, Thank you for your 5-star review. We are glad to hear Nancy was excellent to work with. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 22, 2023

It was great! Henry Henslee was tech and did outstanding job on my vehicle. I will definitely take it back to him for any future repairs. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Henslee
Oct 23, 2023 -

Seguin Chevrolet responded

Hi Ben, We appreciate your 5-star review. We are delighted to hear Henry was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 22, 2023

Gracias por su exelente servicio súper fácil y rápido. Personal amable y lo más importante para mí en mi idioma Español.Bendiciones. More

by ANGELCAMK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Seguin Chevrolet responded

Hi ANGELCAMK76, Agradecemos su amable reseña. Nos alegra saber que nuestro equipo hizo todo lo posible durante su visita. Esperamos verte pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

October 22, 2023

They are helpful and seem to be knowledgeable about their business and what needs to be done More

by tmollenkopfsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Seguin Chevrolet responded

Hi tmollenkopfsr, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 22, 2023

Great Group of individuals! They are all very Helpful. Thank you on my purchase on my new Truck! More

by JUSTIN.DEHOYOS2719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Serrano
Oct 23, 2023 -

Seguin Chevrolet responded

Hi JUSTIN.DEHOYOS2719, We appreciate your 5-star review. We are delighted to hear our team was excellent during the purchase of your new truck. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

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