Back

Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews

1,413 Reviews of Seguin Chevrolet - Service Center

Sort by
November 04, 2023

They were very informative very nice the salesman very good called three times after I bought my truck nothing but compliments More

by NEXTDOORCATERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose ramirez, Erika DeLaGarza, Luis Hernandez
Nov 06, 2023 -

Seguin Chevrolet responded

NEXTDOORCATERING, Thank you for your glowing 5-star review! We're delighted to hear that our team was informative, nice, and that your salesman provided exceptional service. The fact that you received follow-up calls with compliments speaks volumes about our commitment to customer satisfaction. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 04, 2023

Completed the service requested fully and did so in a timely manner. Very courteous communication with service writer and shuttle drivers. Two thumbs up! More

by FUNKYMONKEYTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell
Nov 06, 2023 -

Seguin Chevrolet responded

FUNKYMONKEYTEXAS, Thank you for your wonderful review! We're pleased to hear that we were able to complete your service request efficiently and with courteous communication throughout the process. Your satisfaction is our priority, and we greatly appreciate your two thumbs up. If you ever have more service needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again whenever you need us. Sincerely, Jeremy Sims, General Manager

November 03, 2023

The screen was fixed but the speaker phone was not. It still doesn’t receive the calls this morning the screen was not showing evetything More

by JOYCE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis rittiman
November 02, 2023

Slow, no communication, lack customer service, no structure. They had my car for over a week. Just to change one part. They never provided me with updates, they lost my paperwork, and just seemed to More

by oktsorev82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary and Jason in Service
Nov 10, 2023 -

Seguin Chevrolet responded

Hi oktsorev82, We're sorry to hear about the inconvenience and lack of communication you experienced during your visit to our service department. Please accept our sincere apologies. If you could kindly get in touch with Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would like to know more about your visit and if there is anything he can do to help. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Very friendly and helpful. Oil change was done in a timely manner thank you alot More

by RICK.20062001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Wright
Nov 03, 2023 -

Seguin Chevrolet responded

Hi RICK.20062001, We appreciate your 5-star review. We are glad to hear our team was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Aok on time l like making the appointment so it is in out and it was free Josefina L Vigil More

by Jvigil001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Seguin Chevrolet responded

Hi Jvigil001, Thank you for your kind review. We are glad to hear our team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2023

I had a part that went out while the warranty was still active. Y’all had replaced this part 10 months ago and it was in your records. However this wasn’t caught by y’all nor was it passed along after I po More

by MSTEWARD2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Favors
Nov 10, 2023 -

Seguin Chevrolet responded

Dear MSTEWARD2315, We would like to apologize for any inconvenience caused during your recent visit. We understand that the lack of communication may have caused frustration and we are actively working on improving our communication between the advisors and customers. If you wouldn't mind, please feel free to contact Gart Stehle a call at 830-303-4381 ext. 2035 or send me an email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 01, 2023

I trust Seguin Chevrolet to provide complete, thorough and reliable service on my vehicle for a fair price and within a reasonable amount of time. Having purchased my vehicle one year ago from them, it h More

by SHARMAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jennifer Cuellar
Nov 02, 2023 -

Seguin Chevrolet responded

Hi SHARMAGNE, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 29, 2023

Best dealership I’ve ever used! !! Once you walk in, smiles from everyone. The environment is ecstatic and very positive. The process was extremely easy from start to finish. Very, v More

by DRAMAFREE2287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Luis Hernandez
Oct 30, 2023 -

Seguin Chevrolet responded

Hi DRAMAFREE2287, Thank you for your 5-star review. We are delighted to hear you were satisfied from start to finish throughout the process. We hope to work with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 29, 2023

Great customer service. They really kept me informed on the condition of the vehicle I was purchasing. More

by NOEAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denzel Shular, Joshua Mitchell, Anthony Hernandez, Luis Hernandez, Michael Littlefield
Oct 30, 2023 -

Seguin Chevrolet responded

Hi NOEAMIL, Thank you for your 5-star review. We are glad to hear our team provided excellent service throughout your stay. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

...
61
...