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1,413 Reviews of Seguin Chevrolet - Service Center
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November 14, 2023
A good experience with service and with shoe room. Show room - Jayson looked into an issue I previously had, but it did not get resolved due to the part was not found. Show room - Jayson looked into an issue I previously had, but it did not get resolved due to the part was not found. More
by talba
Verified CustomerEmployees Worked With
Jayson
November 13, 2023
Great dealer with good selection of inventory. Sales team is well knowledgeable with helping find the right price for you. Service department is very helpful. Sales team is well knowledgeable with helping find the right price for you. Service department is very helpful. More
by MAC10291103
November 13, 2023
Walk ins are excepted if you get there at opening time, reservations are available but depends on what service your getting or repairs, as usual a bit pricey like all dealerships but work is guaranteed reservations are available but depends on what service your getting or repairs, as usual a bit pricey like all dealerships but work is guaranteed More
by airborne_73
Employees Worked With
Jaime Gallegos
November 12, 2023
We were referred to Seguin Chevrolet to purchase our new truck and we are happy we have taken the recommendation the customer service and maintenance we have gotten for our truck is exceptional. I highly re truck and we are happy we have taken the recommendation the customer service and maintenance we have gotten for our truck is exceptional. I highly recommend Seguin Chevrolet. More
by SYLVIARIVAS779
Employees Worked With
Wilson Lugo
November 12, 2023
This service center is not in a hurry at all, and have terrible communication. It can take more than a week to get a call back. The service advisor told me the control arm needed replaced but would not gi terrible communication. It can take more than a week to get a call back. The service advisor told me the control arm needed replaced but would not give a cost or even offer to repair it. I couldn't get an inspection done for the registration which needed done because they had my car for 6 weeks. When I went to pick up the car they had it parked in and took 45 minutes to get the car out. When they finally brought it out there was a check engine light on. I asked what tripped the light and turns out there is a misfire and they never told me about it and did not offer to work on it. So after weeks of no car or communication I was given back my car with only half of the issues repaired. I've never dealt with a service department so unwilling to sell parts or work. I will never be back to this service department and will warn as many people as I can to steer clear. More
by Colby Layton
Employees Worked With
Tyson two stars Gary five stars, Wilson Lugo
November 11, 2023
They have take a condition package then don’t have any of the items -floor maustunt they kept the same tint .Then they brake the attendant for on roof and still hasn’t replaced it I call Ivan for updates . the items -floor maustunt they kept the same tint .Then they brake the attendant for on roof and still hasn’t replaced it I call Ivan for updates .He to this day will not call me back as I always have to call to see if part has been delivered.very poor customer service More
by egamboa01
November 10, 2023
On Tuesday I Had an oil change and windshield wiper change. All done in a timely manner. change. All done in a timely manner. More
by Syl
Employees Worked With
November 10, 2023
I am very satisfied with Seguin Chevrolet. The attendant that took care of me must have been new because she seemed nervous. She didn't know how to read the notes on my account. The gentleman The attendant that took care of me must have been new because she seemed nervous. She didn't know how to read the notes on my account. The gentleman next to her told her what to look for and hiw to mark my account for a free oil change. She did not do what he told her on my paperwork and kept trying to charge me. Then some random customer came and took my keys from her because he thought they were for his car and she didn't try to stop him oranything. When he realized they were not his he returned them and she didn't even notice what had happened. I was standing there the whole time watching. More
by MRSD.ME2018
Employees Worked With
November 10, 2023
Kordell is an excellent salesman & he always get answers to our questions Ok in a timely manner ! The dealership facility was clean & everyone there was very courteous & friendly! to our questions Ok in a timely manner ! The dealership facility was clean & everyone there was very courteous & friendly! More
by BEVERLY.FOREMAN52
