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This rating includes all service center reviews, with more weight given to recent reviews.
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1,413 Reviews of Seguin Chevrolet - Service Center
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November 18, 2023
My only negative was before I traded my traverse it had a recall. When I returned to pick it up I was disappointed because it had not be vacuumed nor my tires aired. Your oil change should be free to custome recall. When I returned to pick it up I was disappointed because it had not be vacuumed nor my tires aired. Your oil change should be free to customers that purchase vehicles from you More
by HELENBARNES07
Verified CustomerEmployees Worked With
Syble, Mike and not sure of the other guy
November 18, 2023
Excelente servicio en atención al cliente y el agente de ventas Excelente su atención José Diaz muchas gracias por su atención y a todos los que me ayudaron a adquirir mi nuevo coche Dios los bendiga. ventas Excelente su atención José Diaz muchas gracias por su atención y a todos los que me ayudaron a adquirir mi nuevo coche Dios los bendiga. More
by Mayra Martinez
Employees Worked With
Other Employees :
José Díaz , Arnold Guerra
November 18, 2023
Had a rim come in from repair I barely made it before closing time because of traffic on highway 90 Dennis was able too squeeze me in too replace the rim closing time because of traffic on highway 90 Dennis was able too squeeze me in too replace the rim More
by GHHERNANDEZIII
Employees Worked With
Dennis
November 17, 2023
Dealership is good, maintenance prices are little high. Monica is a great customer service rep. Monica is a great customer service rep. More
by fcserna
Employees Worked With
November 17, 2023
Horrible service. They don't follow what was agreed on the contract. I bought two cars with them and I was thinking of buying another but the service and treatment was They don't follow what was agreed on the contract. I bought two cars with them and I was thinking of buying another but the service and treatment was horrendous. More
by ROBERTOVILLARREALP
November 17, 2023
If I could leave 0 stars, I absolutely would! I’ve taken my 2021 Chevrolet Malibu into the service department twice now for the same issue and the service advisors continue to tell me they cannot I’ve taken my 2021 Chevrolet Malibu into the service department twice now for the same issue and the service advisors continue to tell me they cannot replicate the issue. I specifically mention that the hesitation happens at the time of acceleration and deceleration. Anytime they took it on a “test drive,” they drive it on the highway at fast speeds. I know this because I have the Chevy Tracker on my phone. On the same topic, they told me the technician drove it over 40 miles, which is incorrect because I kept track of my mileage while they had the vehicle. The service department is the WORST I’ve had to deal with, especially with the service advisors. I’m coming to you with a hesitation/transmission problem and you tell me to record it!! Can you please explain how I can do that? Both times, they’ve had my car for over a week and can’t replicate the problem!! More
by Sydney Rodriguez
Employees Worked With
Jason - Service Dept
