Seguin Chevrolet - Service Center

Monica was friendly but could've returned calls a little sooner. The dealership unfortunately every time I called seems it was '6-10 days'. Which went on for a month. A weekly update would've been good inst sooner. The dealership unfortunately every time I called seems it was '6-10 days'. Which went on for a month. A weekly update would've been good instead of me calling each week again only to hear 6-10 days. I asked for a loaner vehicle right away and was unable to obtain one I ended up renting a vehicle. I got a call that a loaner was available after I had already picked up my car... Again Monica was very nice and courteous... She was perhaps the most positive experience. More

Les daré siempre la. peor puntiacion por su poca responsabilidad, todos solo se hicieron los tontos y terminamos con una troca con los speaker dañados. Jamas los voy a re peor puntiacion por su poca responsabilidad, todos solo se hicieron los tontos y terminamos con una troca con los speaker dañados. Jamas los voy a recomendar como un dealer de confianza. More

As always fast and friendly service with the staff of Seguin Chevrolet, always very courteous even though it was a busy afternoon they still perform with a great attitude that's why I keep coming back! Seguin Chevrolet, always very courteous even though it was a busy afternoon they still perform with a great attitude that's why I keep coming back! More

Very nice sales associates When you do buy another car, I will buy it from Samantha Hook will buy it from Samantha Hook More

Not what I was expecting Did not like no communication with advisors. Couldn't get straight answers with advisors. Couldn't get straight answers More

Prompt, courteous, friendly Enjoyed the environment and the people who work there are very professional the people who work there are very professional More

I have to always go check on my vehicle never comes and tells me Customer service needs to improve tells me Customer service needs to improve More

Overall it was a good experience. However, I believe it could've been an excellent experience if a few moments had been taken to look up my work order. Luckily things worked out & the However, I believe it could've been an excellent experience if a few moments had been taken to look up my work order. Luckily things worked out & the work was completed as we were told. More

Very helpful and professional with great customer service I had canceled my appointment last week due to illness and the failing health of my longtime dog. When I rescheduled she was helpful and upon my arri I had canceled my appointment last week due to illness and the failing health of my longtime dog. When I rescheduled she was helpful and upon my arrival took the time to ask about my health and the condition of my dog More

Turned my wish into reality Best customer service, will recommend to anyone looking for a vehicle recommend to anyone looking for a vehicle More