1,409 Reviews of Seguin Chevrolet - Service Center
It was chaotic because the service got behind due to other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. More
I was looking for a replacement thermostat, and there were none available. They worked with me to install a new water pump which I would've needed potentially, and it included the thermostat. They solved were none available. They worked with me to install a new water pump which I would've needed potentially, and it included the thermostat. They solved the problem and it was a fair expense. More
Car has been in service for 2 weeks, after being told it was fixed only to get into my vehicle after service hours to fine the issues remained. I had to get a loaner and still haven't received a call in 6 d was fixed only to get into my vehicle after service hours to fine the issues remained. I had to get a loaner and still haven't received a call in 6 days on a status once again after leaving 2 messages to call back. Also left an alternative number to be reached. More
I had a 1:30 pm appointment, I arrived at the dealership at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appoi at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appointment to meet with customer service, not the oil change time. I said that was unacceptable. More