Seguin Chevrolet - Service Center

I had an appointment for an oil change at 2:00. It took almost 2 hours before it was done. I can understand that wait time if I was a walk in, but when I make an appointment that is excessively rid It took almost 2 hours before it was done. I can understand that wait time if I was a walk in, but when I make an appointment that is excessively ridiculous. More

Excellent, quick work. Clean facilities, welcoming customer service and no ‘upselling’. Absolutely the way you want a customer service should be working. Clean facilities, welcoming customer service and no ‘upselling’. Absolutely the way you want a customer service should be working. More

I have been actively involved with Seguin's dealership in seguin for 3years and I am very pleased with their professionalism and commitment to their customers seguin for 3years and I am very pleased with their professionalism and commitment to their customers More

Very polite and knowledgeable Courteous informative and attentive to details on what the customer is asking and looking for attentive to details on what the customer is asking and looking for More

The service manager got me checked in in a timely manner. The mechanic explained what her did when he was finished. They got the problem fixed and I was on my way The mechanic explained what her did when he was finished. They got the problem fixed and I was on my way More

I worked for a Chevrolet dealership for 42 years in management. 2 and 1/2 is not acceptable service writer was good management. 2 and 1/2 is not acceptable service writer was good More

Had an appointment with Ivan but he couldn't attend us so he said his sister would help. She couldn't answer questions then we were offer a very low trade in value for our vehicle he said his sister would help. She couldn't answer questions then we were offer a very low trade in value for our vehicle More

Dropw my truck off at 8:00 am , for a recall and called around 2 to see if my truck was finished it had been 7hrs and they still haven’t worked on it and didn’t have the parts lol , thanks for xxxxing ruin around 2 to see if my truck was finished it had been 7hrs and they still haven’t worked on it and didn’t have the parts lol , thanks for xxxxing ruining my Good Friday More

Had our 2019 Chevy Blazer in for service. I enquired about trading it in. A salesman (Ro) took me onto the lot to have a look at the new Blazer Rs's on the lot (nice car) He asked if I wanted I enquired about trading it in. A salesman (Ro) took me onto the lot to have a look at the new Blazer Rs's on the lot (nice car) He asked if I wanted to drive it, I told him there was no need. He insisted! So as he moved a car that was parked behind I pulled the RS out of its parking place. He jumped in and said let's roll. I pointed out that it was completely out of gas, and asked if he wanted me to return it to its original spot. He said oh no park it over here (sold parking spot) it's going home with you. We couldn't reach an agreement on the trade for a couple of different reasons, it is what it is. However, I believe the salesman put the horse waaay before the cart in this instance. Doesn't seem like great sales tactics to me. More

It was a great experience, got my oil changed and tires rotated. They also fixed a recall that I didn't even know about. Excellent service. rotated. They also fixed a recall that I didn't even know about. Excellent service. More