Back

Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,524 Reviews

1,524 Reviews of Seguin Chevrolet - Service Center

Sort by
March 08, 2024

Brought my 2016 Equinox in for service, and air conditioner repair good work Was out next day More

by Swanson.carol38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis
Jul 12, 2024 -

Seguin Chevrolet responded

Hi Swanson.carol38, Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Jeremy Sims, General Manager

March 08, 2024

Son demasiadas buenas personas, te tratan bien desde el principio , y te apoyan con todas las necesidades More

by FT6066270
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flor Meza, Anthony Medina
Mar 11, 2024 -

Seguin Chevrolet responded

Hi FT6066270, Gracias por sus comentarios positivos y calificación de 5 estrellas. Nos alegra saber que quedó satisfecho con su visita. Esperamos verte luego! Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

March 07, 2024

Monica was friendly but could've returned calls a little sooner. The dealership unfortunately every time I called seems it was '6-10 days'. Which went on for a month. A weekly update would've been good inst More

by ytcrcarcamccjcj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Mar 08, 2024 -

Seguin Chevrolet responded

Hi ytcrcarcamccjcj, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Mar 08, 2024 -

Seguin Chevrolet responded

Hello ytcrcarcamccjcj, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the delays and communication issues you experienced. We understand the importance of timely updates and will address these concerns and improve in this area. Your comments are valuable to us, and we appreciate your acknowledgment of Monica's positive attitude. Should you need further assistance or have any other details on how we can provide 5 star service next time, please let us know! Best regards, Jeremy Sims General Manager

March 07, 2024

He was very polite. He was very attentive. He also was very clear in explaining the service my traverse need. More

by SERENIA3330
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 07, 2024 -

Seguin Chevrolet responded

Hi SERENIA3330, We appreciate your 5-star review. We are glad to hear you were satisfied with your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 05, 2024

Les daré siempre la. peor puntiacion por su poca responsabilidad, todos solo se hicieron los tontos y terminamos con una troca con los speaker dañados. Jamas los voy a re More

by Alma G Ramos
Recommend Dealer
No
Employees Worked With
Tyson and your team of service
Mar 06, 2024 -

Seguin Chevrolet responded

Sra. Ramos, Lamento que su experncia no fue de lo mejor. Por favor permita me ayudar la. Si me permite hablar le para poder ver cual es una solucion alternativa. Att Jennifer Tejada Gerente de relaciones con el cliente. 830-303-4381 EXT 2086.

March 05, 2024

As always fast and friendly service with the staff of Seguin Chevrolet, always very courteous even though it was a busy afternoon they still perform with a great attitude that's why I keep coming back! More

by JUAN411K
Recommend Dealer
Yes
Employees Worked With
Miss Moreno
Mar 05, 2024 -

Seguin Chevrolet responded

Hey there JUAN411K, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team at Seguin Chevrolet. Providing fast and friendly service is what we strive for, even during our busiest times. We truly appreciate your continued support and look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

March 03, 2024

Very nice sales associates When you do buy another car, I will buy it from Samantha Hook More

by sandrabravo54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Hook
Mar 04, 2024 -

Seguin Chevrolet responded

Hey sandrabravo54, We're absolutely thrilled to hear that! Thanks for the shoutout to Samantha. We're all about creating memorable experiences, and we can't wait to welcome you back for your next car purchase! Let us know if you ever need anything else. Best Regards, Jeremy Sims General Manager

March 03, 2024

Not what I was expecting Did not like no communication with advisors. Couldn't get straight answers More

by blcantu
Recommend Dealer
Yes
Employees Worked With
Was supposed to be Cassandra. She went home sick. Was passed to two different advisors
Mar 04, 2024 -

Seguin Chevrolet responded

Hey blcantu, Thanks for sharing your feedback with us. We apologize for the lack of communication and any inconvenience caused by the advisor changes. We're committed to improving and providing a five-star experience next time. If there's anything specific we can do to enhance your experience, please let us know. Best regards, Jeremy Sims General Manager

March 02, 2024

Prompt, courteous, friendly Enjoyed the environment and the people who work there are very professional More

by SAMMY.MORALES2019
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Mar 04, 2024 -

Seguin Chevrolet responded

Hey SAMMY.MORALES2019, Thanks a ton for the glowing review! We're delighted to hear that you found our team prompt, courteous, and professional. Creating a welcoming environment is our priority. Looking forward to serving you again soon! Best regards, Jeremy Sims General Manager

March 01, 2024

I have to always go check on my vehicle never comes and tells me Customer service needs to improve More

by elsnerdavid23
Recommend Dealer
Yes
Employees Worked With
Titan
Mar 04, 2024 -

Seguin Chevrolet responded

Hey elsnerdavid23, Thanks for sharing your feedback. We're sorry to hear about your experience. We'll work on improving our communication to ensure you're updated promptly. Your satisfaction is our priority, and we aim to provide 5 star service next time. Best regards, Jeremy Sims General Manager

...
51
...