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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,408 Reviews
Call Service Center (830) 303-4381

1,408 Reviews of Seguin Chevrolet - Service Center

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January 13, 2024

Takes too long for repairs and parts. We lose money while the trucks just sit waiting for repairs More

by forrick
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi forrick, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 13, 2024

Sam Hood was amazing to work with and is a true asset to the dealership. Mrs. Harper and her team are always the best to do business with. More

by WILL_RHODES_3
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi WILL_RHODES_3 Thank you for your 5-star review. We are delighted to hear Sam and the rest of the team were excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

I came in to get my tire pressure fixed I was in and out with 10 mins and they even vacuum my car. More

by Jennyjenn0703
Recommend Dealer
Yes
Employees Worked With
Monica Moreno
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi Jennyjenn0703, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

5 and beyond. I love my Seguin Chevrolet dealership. We not trade them for any other dealership. I love the people the work with me on all my purchases. More

by mjcjsulty
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi mjcjsulty, Thank you for your 5-star review. We are glad to hear our team provided with excellent service. We are looking forward to seeing you in the future. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Excellent customer service! ! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer. More

by zepedabilly
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Jan 15, 2024 -

Seguin Chevrolet responded

Hi zepedabilly, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit with us. We hope to work with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

5. Omar Noor, Michael Littlefield. Omar was above and beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service More

by BRENDACVANGI
Recommend Dealer
Yes
Employees Worked With
Omar Noor, Michael Littlefield. Omar was above and beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service. Thank you Omar!!!
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi BRENDACVANGI, Thank you for your 5-star review. We are glad to hear Omar and Michael went above and beyond with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Came in for TPMs light, in and out in 10 minutes technician said I had over air More

by Jennyjenn0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Jennyjenn0703, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Communication was extremely poor. ..my corvette was water spotted from being rained on even though I asked specifically for it not to be parked outside More

by Srludewig
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Jan 13, 2024 -

Srludewig responded

I won't be a repeat customer

Jan 15, 2024 -

Seguin Chevrolet responded

Hi Sruldewig, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Very efficient and timely. My service rep was courteous and helpful, and she made sure my work was performed correctly and in a timely fashion. More

by aduffey701
Recommend Dealer
Yes
Employees Worked With
Cassandra? at the service desk.
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi aduffey701, Thank you for your 5-star review. We are glad to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Eselente y muy bien atendido por parte de todos en especial José Días Super agradecido More

by YUSMEL30
Recommend Dealer
Yes
Employees Worked With
Jose Dias
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Jan 15, 2024 -

Seguin Chevrolet responded

Hi YUSMEL30, Agradecemos su amable reseña. Nos alegra saber que José fue útil durante su visita. Esperamos trabajar con usted pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

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