1,340 Reviews of Seguin Chevrolet - Service Center
I had a 1:30 pm appointment, I arrived at the dealership at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appoi at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appointment to meet with customer service, not the oil change time. I said that was unacceptable. More
Monica went out of her way to get my truck repaired even though i didn't have an appointment. though i didn't have an appointment. More
Remarkable experience with Jeanette I would recommend my family and friends to ask for Jeanette She was the only person that always made sure we were comfortable and even asked if we needed a shuttle ride t family and friends to ask for Jeanette She was the only person that always made sure we were comfortable and even asked if we needed a shuttle ride to get food while we waited for our vehicle More
Great dealership with nice folks. Have had great service from day 1. Very clean and everyone is always asking can they help. Have had great service from day 1. Very clean and everyone is always asking can they help. More
Everything from making the appointment, drop off, service and pick up went perfect. Could not have asked for better. and pick up went perfect. Could not have asked for better. More
I went to have nitrogen refilled in my tires today and the Service Department persons said they topped all 4 tires off with nitrogen at the recommended 35 PSI but when I started my vehicle and started dri the Service Department persons said they topped all 4 tires off with nitrogen at the recommended 35 PSI but when I started my vehicle and started driving off my dash said my tires were still at 31/30 PSI so I went back inside and Service Department persons said once I drive awhile it'll update to show 35 PSI for all tires. I drove all the way back to San Antonio, over an hour drive, and my tires still said 31/30 PSI. So I went to Costco to get nitrogen refilled as my salesperson suggested while I was in the Service dept & sure enough my dashboard was correct so it seems Service dept had my Tahoe for an hour and didn't pur nitrogen in any of my tires at all. I Wasted 2 hours driving to and from San Antonio, an hour on waiting for my vehicle in Service dept and had to take off work for this 😔. Very disappointed More
They are very polite. The atmosphere is great. The showroom weight room is clean. and The atmosphere is great. The showroom weight room is clean. and More