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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,340 Reviews

1,340 Reviews of Seguin Chevrolet - Service Center

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January 13, 2024

Very efficient and timely. My service rep was courteous and helpful, and she made sure my work was performed correctly and in a timely fashion. More

by aduffey701
Recommend Dealer
Yes
Employees Worked With
Cassandra? at the service desk.
Jan 15, 2024 -

Seguin Chevrolet responded

Hi aduffey701, Thank you for your 5-star review. We are glad to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Eselente y muy bien atendido por parte de todos en especial José Días Super agradecido More

by YUSMEL30
Recommend Dealer
Yes
Employees Worked With
Jose Dias
Jan 15, 2024 -

Seguin Chevrolet responded

Hi YUSMEL30, Agradecemos su amable reseña. Nos alegra saber que José fue útil durante su visita. Esperamos trabajar con usted pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Very good place to get a vehicle. Omar took care of us on our used suburban. Enjoy my experience with the dealership. More

by danieluribe2005
Recommend Dealer
Yes
Employees Worked With
Omar Noor
Jan 15, 2024 -

Seguin Chevrolet responded

Hi danieluribe2005, We appreciate your kind review. We are glad to hear Omar took excellent care of your needs during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Left car there for almost a month before it was repaired Very disappointed in how long it took as well as not being updated regularly More

by JR-TX
Recommend Dealer
No
Jan 13, 2024 -

JR-TX responded

Left car there for almost a month before it was finally repaired.

Jan 15, 2024 -

Seguin Chevrolet responded

Hi JR-TX, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Very accommodating and everyone knew their job A great selection of vehicles and quick response More

by GOLIADAUTO
Recommend Dealer
Yes
Employees Worked With
Dre Lavon
Jan 15, 2024 -

Seguin Chevrolet responded

Hi GOLIADAUTO, We appreciate your kind review. We are delighted to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

It was chaotic because the service got behind due to other issues. So my oil change which is usually an hour took 2 1/2 hours. Was not happy because nobody kept us informed. More

by VICTORALVAREZ72
Recommend Dealer
Yes
Jan 15, 2024 -

Seguin Chevrolet responded

Hi VICTORALVAREZ72, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 13, 2024

Poor communication. Poor timing. Laura did not communicate my payment options. Laura did not contact me. More

by DANIELMCHANEY
Recommend Dealer
No
Employees Worked With
Laura Verdecanna
Jan 15, 2024 -

Seguin Chevrolet responded

Hi DANIELMCHANEY, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 13, 2024

GREAT I felt like I was acknowledged and everyone was so professional I definitely recommend the new dealership to anyone. More

by MISSDRE_2003
Recommend Dealer
Yes
Employees Worked With
McKayla
Jan 15, 2024 -

Seguin Chevrolet responded

Hi MISSDRE_2003, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2024

I was looking for a replacement thermostat, and there were none available. They worked with me to install a new water pump which I would've needed potentially, and it included the thermostat. They solved More

by Kerry
Recommend Dealer
Yes
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Kerry, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Car has been in service for 2 weeks, after being told it was fixed only to get into my vehicle after service hours to fine the issues remained. I had to get a loaner and still haven't received a call in 6 d More

by Valguz78704
Recommend Dealer
No
Employees Worked With
Tyson
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Valguz78704, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

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