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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,340 Reviews

1,340 Reviews of Seguin Chevrolet - Service Center

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January 14, 2024

I had an appointment but the place looked very busy, I thought it would be a long wait ? It was a great experience, I was in and out in an hour ??The Lady Service Writer was Awesome very very friendly. A More

by jugheadrr2
Recommend Dealer
Yes
Employees Worked With
Don't remember but she was Great ??
Jan 15, 2024 -

Seguin Chevrolet responded

Hi jugheadrr2, We appreciate your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2024

I had an engine replacement completed. However, after driving it from the dealership; the check engine light came on. It has been several weeks at this point and the issue is not resolved More

by Brandon1chambers
Recommend Dealer
No
Employees Worked With
Tyson & Gary
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Brandon1chambers, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Takes too long for repairs and parts. We lose money while the trucks just sit waiting for repairs More

by forrick
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 15, 2024 -

Seguin Chevrolet responded

Hi forrick, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

January 13, 2024

Sam Hood was amazing to work with and is a true asset to the dealership. Mrs. Harper and her team are always the best to do business with. More

by WILL_RHODES_3
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 15, 2024 -

Seguin Chevrolet responded

Hi WILL_RHODES_3 Thank you for your 5-star review. We are delighted to hear Sam and the rest of the team were excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

I came in to get my tire pressure fixed I was in and out with 10 mins and they even vacuum my car. More

by Jennyjenn0703
Recommend Dealer
Yes
Employees Worked With
Monica Moreno
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Jennyjenn0703, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

5 and beyond. I love my Seguin Chevrolet dealership. We not trade them for any other dealership. I love the people the work with me on all my purchases. More

by mjcjsulty
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 15, 2024 -

Seguin Chevrolet responded

Hi mjcjsulty, Thank you for your 5-star review. We are glad to hear our team provided with excellent service. We are looking forward to seeing you in the future. Take care. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Excellent customer service! ! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer. More

by zepedabilly
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 15, 2024 -

Seguin Chevrolet responded

Hi zepedabilly, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit with us. We hope to work with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

5. Omar Noor, Michael Littlefield. Omar was above and beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service More

by BRENDACVANGI
Recommend Dealer
Yes
Employees Worked With
Omar Noor, Michael Littlefield. Omar was above and beyond professional, helpful And courteous. Michael the same. Could not have been a better experience for us. Omar raised the bar in customer service. Thank you Omar!!!
Jan 15, 2024 -

Seguin Chevrolet responded

Hi BRENDACVANGI, Thank you for your 5-star review. We are glad to hear Omar and Michael went above and beyond with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Came in for TPMs light, in and out in 10 minutes technician said I had over air More

by Jennyjenn0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Seguin Chevrolet responded

Hi Jennyjenn0703, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 13, 2024

Communication was extremely poor. ..my corvette was water spotted from being rained on even though I asked specifically for it not to be parked outside More

by Srludewig
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Jan 13, 2024 -

Srludewig responded

I won't be a repeat customer

Jan 15, 2024 -

Seguin Chevrolet responded

Hi Sruldewig, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager

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