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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,406 Reviews
Call Service Center (830) 303-4381

1,406 Reviews of Seguin Chevrolet - Service Center

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February 14, 2024

Everyone was very nice and helpful I had a very a pleasant experience at the dealership More

by Smundine
Recommend Dealer
Yes
Employees Worked With
Dre
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Feb 15, 2024 -

Seguin Chevrolet responded

Hi Smundine, Thank you for your kind review. We are delighted to hear our team made your service visit excellent. We hope to see you on your next service visit. Have a great day. Sincerely, Jeremy Sims, General Manager

February 13, 2024

If they wanna get back to me they can but the service was sorry They were not helpful More

by Jevonlewis
Recommend Dealer
No
Employees Worked With
Tyson Gary Jeremy
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Feb 14, 2024 -

Seguin Chevrolet responded

Dear Jevonlewis, We're disappointed to hear about your recent experience, and we apologize for any inconvenience caused. Please accept our sincerest apologies for falling short of your expectations. We value your feedback and would like to discuss your concerns further to ensure a better experience in the future. We do want to be of help and correct any service issues. Please feel free to contact me at (830) 303-4381 extension 2035. Best regards, Gary Stehle Service Director

February 13, 2024

So prompt and friendly and they acted like they really cared about the services that my vehicle needed More

by Ajssaenz
Recommend Dealer
Yes
Employees Worked With
Beca Goboy and Cassandra and David Bryant
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Feb 14, 2024 -

Seguin Chevrolet responded

Hi Ajssaenz, Thank you for your 5-star review. We are delighted to hear our team provided with you excellent experience. We are looking forward to see you on your next visit. Have a great day. Sincerely, Jeremy Sims,General Manager

February 13, 2024

Short and pleasant Was able to get in, get out. Car worked and I got my inspection done nice and easy. More

by William.seb.hicks
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Feb 14, 2024 -

Seguin Chevrolet responded

Hi William.seb.hicks, We appreciate your kind review. We are glad to hear you had an excellent service experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims,General Manager

February 11, 2024

I had a very good experience. Dennis was very responsive and gave me regular updates. My vehicle was fixed in a reasonable amount of time and I am overall satisfied with the servi More

by CARO0564
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 12, 2024 -

Seguin Chevrolet responded

Dear CARO0564, Thank you for sharing your positive experience with us! We're thrilled to hear that Dennis provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we're glad to know that your vehicle was fixed promptly. We appreciate your understanding regarding the loaner, and we'll take your feedback into consideration to improve our services. Please don't hesitate to reach out if you need anything else. Best regards, Jeremy Sims General Manager

February 10, 2024

First off, if you advertise services starting at 7:00am, then open at 7:00. Not employees walking in at 7:05 acting like they could care less with no urgency. 2nd, is it a dealership or a nightclub? Music i More

by JTRIN3
Recommend Dealer
No
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Feb 10, 2024 -

JTRIN3 responded

First off, if you advertise services starting at 7:00am, then open at 7:00. Not employees walking in at 7:05 acting like they could care less with no urgency. 2nd, is it a dealership or a nightclub? Music in the waiting area blasting. 3rd, parts department never has anything in stock....

Feb 12, 2024 -

Seguin Chevrolet responded

Dear JTRIN3, Thank you for sharing your feedback with us. We apologize for the delay in opening and any inconvenience caused by the music volume. Your concerns about our parts department have been noted, and we'll strive to improve in these areas. If you have any further suggestions or if there's anything else we can assist you with, please let us know. Best regards, Jeremy Sims General Manager

February 10, 2024

Quick service and very communicative with me on status. They treated me very well on my visit for service. More

by JPOBARA99
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 12, 2024 -

Seguin Chevrolet responded

Hey JPOBARA99, Thank you for sharing your 5-star experience! We're glad to hear that you received quick service and excellent communication during your visit. If you ever need anything else, feel free to reach out. Best regards, Jeremy Sims General Manager

February 10, 2024

Have new car to be checked out but I did not have key for rim locks. Service was good More

by Larry.lussier
Recommend Dealer
Yes
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Feb 12, 2024 -

Seguin Chevrolet responded

Dear Larry.lussier, Thank you for your positive review! We're glad to hear that our service met your expectations, despite the missing key for the rim locks. If you ever need assistance with anything else, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

February 10, 2024

took too long for a tire repair and I was the second one person there at opening. I didn't get out of there until almost 10am. Would understand if it was an oil change with all the checks but not this. Peop More

by FATHOM661975
Recommend Dealer
Yes
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Feb 12, 2024 -

Seguin Chevrolet responded

Dear FATHOM661975, Thank you for your feedback. We apologize for the delay in servicing your tire and any inconvenience it caused. Rest assured, we'll work on improving our efficiency and communication to ensure a better experience next time. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Jeremy Sims General Manager

February 10, 2024

Very friendly, competent, communicative staff in the service dept! Service was swift..Always pleased with the professionalism and speed of service. More

by Jean Henslee
Recommend Dealer
Yes
Employees Worked With
Cassie
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Feb 12, 2024 -

Seguin Chevrolet responded

Dear Jean Henslee, Thank you for the 5 star review! We're thrilled to hear that our service team provided friendly, competent, and swift service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

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