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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,651 Reviews
Call Service Center (830) 303-4381

1,651 Reviews of Seguin Chevrolet - Service Center

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June 02, 2025

Good service and very easy to work with all the departments and service department keeping me updated on vehicle More

by cicranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown in service doing a great job keeping me updated
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Jun 03, 2025 -

Seguin Chevrolet responded

Dear cicranch, Thank you for the 5-star review! I'm glad to hear that you found our service and communication across all departments to be smooth and easy to work with. Keeping you informed and taken care of is always a top priority for us. We appreciate your support! Sincerely, Jeremy Sims, General Manager

May 31, 2025

There the best good service and customer care the people there just great know how to talk to you More

by mirelesbobby7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Seguin Chevrolet responded

Dear mirelesbobby7, Thank you for the kind words! We're proud to hear that you received great service and felt well taken care of by our team. Providing respectful, helpful communication is something we strive for every day. Sincerely, Jeremy Sims, General Manager

May 30, 2025

Great service. Got back vehicle quicker then expected. Great drive home service from dealership. Thanks More

by valbudda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Jun 02, 2025 -

Seguin Chevrolet responded

Dear valbudda25, Thank you for the great feedback! I'm glad to hear our team exceeded expectations and got you back on the road quickly. We're especially happy you appreciated the drive home service. It’s just one of the ways we aim to make things easier for our customers. Sincerely, Jeremy Sims, General Manager

May 29, 2025

Came in for ongoing air conditioning issues. Hoping this is the fix. Michael has great customer service and always taste care of my vehicle needs More

by JM
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 02, 2025 -

Seguin Chevrolet responded

Dear JM, Thank you for your feedback and your continued trust in us. I’m glad to hear Michael provided great customer service and helped with your vehicle needs. We hope this latest visit resolves the A/C issues for good—please don’t hesitate to reach out if you need anything else. Sincerely, Jeremy Sims, General Manager

May 29, 2025

it was an easy drop off and an easy pickup. All the work went as expected ! More

by waterparkguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Jun 02, 2025 -

Seguin Chevrolet responded

Dear waterparkguy, Thank you for the great review! I'm glad to hear your drop-off and pickup experience was smooth and that everything went as expected. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

May 29, 2025

The people are friendly and the repairs were good. The only problem was it took a month to fix my A/C. The loaner truck they gave me was nice but I practically needed a ladder to get in and out of it. More

by clc4112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
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Jun 02, 2025 -

Seguin Chevrolet responded

Dear clc4112, Thank you for your honest and thoughtful review. I’m glad to hear our team took good care of you and that you were happy with the repairs. I understand the extended timeframe for the A/C repair was frustrating, and I appreciate your patience throughout the process. I’ll also pass along your feedback about the loaner truck, it’s important to us that all aspects of your visit are comfortable and convenient. Sincerely, Jeremy Sims, General Manager

May 27, 2025

Professional and courteous staff. Cannot complain! From the moment I arrived Ms. Martinez greeted me and explained what my car service included. We waited in the lobby and staff membe More

by marthasegura8565
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
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May 26, 2025

Service advisor was the best. Thank you Michael for your attention and help. Truck is driving like new again. More

by jalderete6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael
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May 26, 2025

Took pick-up for three issues,fixed two and told me the third could not be found I drove less than two blocks,and the issue was still there,very clear to detect.. More

by bigloupena54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name,but it was service dept
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May 26, 2025

The service was fast and great. The customer service was also very excellent. I was in and out in less than an hour. More

by Cwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
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