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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,531 Reviews
Call Service Center (830) 303-4381

1,531 Reviews of Seguin Chevrolet - Service Center

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March 26, 2025

Excellent service advisor! Assisted with all of the issues I brought to his attention. My wait time was less than expected. That was a bonus.. More

by pbarr95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brown, Mike
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear pbarr95, Thank you for your wonderful review! We’re glad to hear that our service advisor provided excellent assistance and addressed all your concerns. It's also great to know that your wait time was shorter than expected—definitely a bonus! We appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

March 24, 2025

Fast efficient. Gave us pricing options. Our service person was courteous and friendly to us. They communicated via text, which was nice. More

by stephryaniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear stephryaniii, Thank you for your 5-star review! We're glad to hear that you had a fast and efficient experience with us and that our team provided you with great service. We appreciate your feedback and are happy that the communication via text worked well for you. Sincerely, Jeremy Sims, General Manager

March 24, 2025

They were very nice and professional the work was done in a fast and clean work More

by stanleypadilla.4573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear stanleypadilla.4573, Thank you for your 5-star review! We're glad to hear that our team provided fast, clean, and professional service. Your feedback means a lot, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

March 24, 2025

Seguin Cheve has one of the best service department and its where I aways look when buying a new car More

by g_ron87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear g_ron87, Thank you for your 5-star review! We're thrilled to hear that you consider Seguin Chevrolet's service department among the best and that we’re your go-to when shopping for a new car. We appreciate your continued trust and support! Sincerely, Jeremy Sims, General Manager

March 23, 2025

Service was quick, the employees were friendly, WiFi and coffee were available, and my car is still running properly afterwards! More

by kpstanley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Starks
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear kpstanley2, Thank you for your wonderful 5-star review! We're glad to hear that you had a positive experience with our service team and enjoyed the amenities while you waited. It's great to know your car is running smoothly! We appreciate your feedback and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

March 23, 2025

Don’t deliver on time. Poor customer service Sales man Ace was a pleasure to work with. More

by landura1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

Super fast. Took care of the recall in a few hours of dropping the car off. The work was supposed to be done on Monday and it was done on Saturday just hours af More

by JRCKUYKENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear JRCKUYKENDALL, Thank you so much for the great feedback! We're thrilled to hear that we were able to complete the recall work so quickly and exceed your expectations. It's always our goal to provide fast, efficient service to our customers, and we're glad we were able to do that for you. We appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

March 22, 2025

Great customer service & got out in a reasonable time! nice people as well high suggest More

by Davionwright7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear Davionwright7, Thank you for the great 5-star review! We're thrilled to hear you had a positive experience with our customer service and that we were able to get you in and out in a timely manner. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

March 22, 2025

Abel was very helpful and service was done in a timely fashion . My seat is repaired More

by JANAESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Vasquez
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Mar 26, 2025 -

Seguin Chevrolet responded

Dear JANAESSMAN, Thank you for the review! We're so glad to hear that Abel was able to assist you and that your seat repair was completed promptly. We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

March 22, 2025

More loaner vehicles on hand or more shuttle vehicles. Shuttle service was running 45 minutes behind schedule having customers waiting. More

by AJVALERIO94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Seguin Chevrolet responded

Dear AJVALERIO94, Thank you for taking the time to leave a review and share your feedback with us. We apologize for the delay in our shuttle service and appreciate you bringing this to our attention. We understand the importance of timely service and are working to improve the availability of loaner vehicles and shuttle options. Your comments help us better serve you and our other customers. Sincerely, Jeremy Sims, General Manager

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