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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,339 Reviews

1,339 Reviews of Seguin Chevrolet - Service Center

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February 10, 2024

Have new car to be checked out but I did not have key for rim locks. Service was good More

by Larry.lussier
Recommend Dealer
Yes
Feb 12, 2024 -

Seguin Chevrolet responded

Dear Larry.lussier, Thank you for your positive review! We're glad to hear that our service met your expectations, despite the missing key for the rim locks. If you ever need assistance with anything else, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

February 10, 2024

took too long for a tire repair and I was the second one person there at opening. I didn't get out of there until almost 10am. Would understand if it was an oil change with all the checks but not this. Peop More

by FATHOM661975
Recommend Dealer
Yes
Feb 12, 2024 -

Seguin Chevrolet responded

Dear FATHOM661975, Thank you for your feedback. We apologize for the delay in servicing your tire and any inconvenience it caused. Rest assured, we'll work on improving our efficiency and communication to ensure a better experience next time. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Jeremy Sims General Manager

February 10, 2024

Very friendly, competent, communicative staff in the service dept! Service was swift..Always pleased with the professionalism and speed of service. More

by Jean Henslee
Recommend Dealer
Yes
Employees Worked With
Cassie
Feb 12, 2024 -

Seguin Chevrolet responded

Dear Jean Henslee, Thank you for the 5 star review! We're thrilled to hear that our service team provided friendly, competent, and swift service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

February 10, 2024

Outstanding service especially for someone that is physically challenged. I really appreciate their attention to meeting my needs. More

by Robhernandez98
Recommend Dealer
Yes
Employees Worked With
Kassi
Feb 12, 2024 -

Seguin Chevrolet responded

Dear Robhernandez98, Thank you for the fantastic review! We're happy to hear that our service team provided outstanding assistance, especially in accommodating your needs. Your satisfaction means a lot to us, and we're here to help anytime you need us. Best regards, Jeremy Sims General Manager

February 10, 2024

They have good price and the service is great also the customer service is excellent More

by JOEMAR.TORRES3
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Feb 12, 2024 -

Seguin Chevrolet responded

Dear JOEMAR.TORRES3, Thank you for your feedback! We're delighted to hear that you found our prices competitive and our service excellent. We're always striving to provide 5-star experiences, so please let us know how we can further improve to meet your expectations. Your input is invaluable to us. Best regards, Jeremy Sims General Manager

February 09, 2024

Nice ppl. Worked with my history. Scratched my vehicle but took responsibility and fixed it. Kordel was amazing. More

by ALEWIS003
Recommend Dealer
Yes
Employees Worked With
Kordel
Jul 26, 2024 -

Seguin Chevrolet responded

Hi ALEWIS003, We're honored to have earned your five-star rating! Your support means everything to us. Sincerely, Jeremy Sims, General Manager

February 09, 2024

Rather not cause didn't do any good I take my care to Seguin cause it has the warranty or else I would take it here in San Antonio Always get treated like the don't care only there to sale a car once the More

by RHMENDEZ71
Recommend Dealer
No
Employees Worked With
Got my car a week later and all full of dust
Feb 09, 2024 -

Seguin Chevrolet responded

Dear RHMENDEZ71, We're disappointed to hear about your recent experience, and we apologize for any inconvenience caused. Please accept our sincerest apologies for falling short of your expectations. We value your feedback and would like to discuss your concerns further to ensure a better experience in the future. Please feel free to contact us at (830) 303-4381 extension 2035 so we can address any issues and improve our service. Best regards, Gary Stehle Service Director

February 09, 2024

I know Met with courtesy, by tall young man, outside at customer parking area, I didn't get his name, he directed me where to check in my truck for mechanical service. He gave me a very welcome greeting. N More

by LUPE.OLMOS.D
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Feb 09, 2024 -

Seguin Chevrolet responded

Hey LUPE.OLMOS.D, Thanks a bunch for the glowing 5-star review! We're delighted to hear about your positive experience with our team, including the courteous assistance from the tall young man and Monica. Your satisfaction is our priority, and we're here to provide top-notch service every time! Best regards, Jeremy Sims General Manager

February 09, 2024

Excellent, friendly, love the vehicle they found to meet my needs. Good on fuel, good features. More

by DZINCKE48
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 09, 2024 -

Seguin Chevrolet responded

Dear DZINCKE48, Thank you for the fantastic 5-star review! We're thrilled to hear that you had an excellent experience with us and that we could find a vehicle that meets your needs. If you ever need assistance in the future, please reach out! Best regards, Jeremy Sims General Manager

February 08, 2024

Debbie was very pleasant and very professional made us feel like we were at the right place. More

by JESSEALONZO834
Recommend Dealer
Yes
Employees Worked With
Debbie Gaytan
Feb 08, 2024 -

Seguin Chevrolet responded

Hey JESSEALONZO834, Thanks a bunch for the awesome 5-star review! We're thrilled to hear that Debbie provided such a pleasant and professional experience. Your feedback means a lot to us, and we're here to make sure every visit feels just right! Best regards, Jeremy Sims General Manager

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