1,402 Reviews of Seguin Chevrolet - Service Center
Had our 2019 Chevy Blazer in for service. I enquired about trading it in. A salesman (Ro) took me onto the lot to have a look at the new Blazer Rs's on the lot (nice car) He asked if I wanted I enquired about trading it in. A salesman (Ro) took me onto the lot to have a look at the new Blazer Rs's on the lot (nice car) He asked if I wanted to drive it, I told him there was no need. He insisted! So as he moved a car that was parked behind I pulled the RS out of its parking place. He jumped in and said let's roll. I pointed out that it was completely out of gas, and asked if he wanted me to return it to its original spot. He said oh no park it over here (sold parking spot) it's going home with you. We couldn't reach an agreement on the trade for a couple of different reasons, it is what it is. However, I believe the salesman put the horse waaay before the cart in this instance. Doesn't seem like great sales tactics to me. More
It took 3 hrs for an oil change and they didn't check my tire pressure or window washer fluid. Not sure what's included in an oil change but I feel it took to long tire pressure or window washer fluid. Not sure what's included in an oil change but I feel it took to long More
Monica was Ok. The long 2 hour wait for my 2pm appointment was my reason for not giving a 5 star rating. The long 2 hour wait for my 2pm appointment was my reason for not giving a 5 star rating. More
It's always a great experience with this dealership. This is the only dealership I am willing to do business with. I have two other Chevrolet dealerships closer to me, but will drive the extra distance This is the only dealership I am willing to do business with. I have two other Chevrolet dealerships closer to me, but will drive the extra distance to go to Seguin Chevrolet. More
It takes a bit too long, even with just an oil change. .. nothing really discussed with you if anything is needed. If anything, this needs to improve. .. nothing really discussed with you if anything is needed. If anything, this needs to improve. More
Difficult making contact for an appointment to see about resolving the problem. Poor communication between technicians and service. There were a few issues with poor work ethic shown in front of customers. resolving the problem. Poor communication between technicians and service. There were a few issues with poor work ethic shown in front of customers. More