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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,402 Reviews

1,402 Reviews of Seguin Chevrolet - Service Center

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April 18, 2024

Walked in and was taken care of right away. Everyone was friendly and courteous while taking care of my needs More

by debpink50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Apr 19, 2024 -

Seguin Chevrolet responded

Hi debpink50, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Take care. Sincerely, Jeremy Sims, General Manager

April 16, 2024

I like seguin chevrolet every time that I take my card for service it's what we get good service nice waiting room like to walk around check out all those nice vehicle's that they have thank yall. More

by BUSTOS41379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luisa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Michael Littlefield
Apr 16, 2024 -

Seguin Chevrolet responded

Hi BUSTOS41379, Thank you for the fantastic review! We're glad you had a positive experience with us. Have a great day. Sincerely, Jeremy Sims, General Manager

April 13, 2024

I called and set up the appointment,dropped off the truck and checked in.The issues were verified I added the air cond.issue.Got a call that the ac had been recovered and charged and it was cool.The p0420 an More

by SCOTT@DOLANCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
Apr 15, 2024 -

Seguin Chevrolet responded

Hi SCOTT@DOLANCON.COM, I apologize for the inconvenience you experienced with your truck. We take your feedback seriously and are committed to resolving this matter promptly. Please feel free to reach out to me directly at (830) 303-4381 ext. 2035 to discuss your concerns further and find a resolution. Sincerely, Gary Stehle Service Director

April 13, 2024

Great customer service skill they were on top of their game yah. Great job. Yah More

by BUSTOSJR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Seguin Chevrolet responded

Hi BUSTOSJR97, We're thrilled you had a great experience! Visit us again soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

April 11, 2024

The service staff was friendly the actual repair was very slow I was with out a vehicle for 3 weeks More

by cdoty123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Seguin Chevrolet responded

Hi codty123, Thank you for your 4-star review. We are glad to hear our service team was excellent. Have a great day. Sincerely, Jeremy Sims, General Manager

April 10, 2024

The staff always tries to accommodate to the best of their ability. They were able to get me out within an hour and that was amazing! More

by TIFFANY.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Seguin Chevrolet responded

Hi Tiffany, Thank you for your wonderful feedback! We're delighted to hear that our staff could accommodate you efficiently. Providing excellent service in a timely manner is our goal, and we're thrilled that we could meet your expectations. We look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

April 10, 2024

Ramiro went above and beyond to help me find the car I wanted. Thank you Ramiro! More

by Cazarcas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Seguin Chevrolet responded

Hi Cazarcas18, Thank you for sharing your experience! We're thrilled to hear that Ramiro provided exceptional service and went above and beyond to help you find the car you wanted. I'll be sure to pass on your appreciation to him. If you need anything else, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

April 09, 2024

Th team was Quick to address me and work was completed on time and accurately. More

by ROBHEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Seguin Chevrolet responded

Hey Rob, Thank you for your kind words! We're delighted to hear that our team provided quick and accurate service. If you ever need anything in the future, please don't hesitate to reach out to us! Best regards, Jeremy Sims General Manager

April 09, 2024

Professional customer service. Very knowledgeable Advisors. Show appreciation for customers and willing to advise on the best approach to resolving the client’s issues. Will ret More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
Apr 09, 2024 -

Seguin Chevrolet responded

Hi Jeff, We greatly appreciate your feedback! Providing professional and knowledgeable customer service is our priority, and we're glad to hear that you had a positive experience with our advisors. We look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

April 07, 2024

My experience was great. Monica was very helpful. Everyone was friendly and I felt right at home.. More

by Lin
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Apr 08, 2024 -

Seguin Chevrolet responded

Hi Lin, Thank you for your kind review. We are glad to hear Monica was helpful during your service visit. Have a great day. Sincerely, Jeremy Sims, General Manager

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