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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews

1,338 Reviews of Seguin Chevrolet - Service Center

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March 13, 2024

Outstanding Hospitality. ... Well, working with Mrs.Cassandra on my service of the Tahoe. it was a great experience! More

by GORUIZ70
Recommend Dealer
Yes
Employees Worked With
1381 Mrs. Cassandra Bryant
Mar 13, 2024 -

Seguin Chevrolet responded

Hey GORUIZ70, Thank you for the outstanding review! We're thrilled to hear that Cassandra provided you with great service for your Tahoe. If you ever need anything else, just let us know. Best regards, Jeremy Sims General Manager

Mar 13, 2024 -

Seguin Chevrolet responded

Hi GORUIZ70, We appreciate your 5-star review. We are delighted to hear Cassandra was excellent to work with. We hope to see you on your next service visit. Have a great day. Sincerely, Jeremy Sims, General Manager

March 12, 2024

Fantastic I rate my experience as fantastic I rate my experience as fantastic at the Seguin Chevrolet dealership More

by Dawkinskianna
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 13, 2024 -

Seguin Chevrolet responded

Hey Dawkinskianna, Fantastic to hear you had a fantastic experience at Seguin Chevrolet! We're thrilled to have earned your top rating. If there's anything else we can do to maintain this level of excellence, just let us know. Best regards, Jeremy Sims General Manager

Mar 13, 2024 -

Seguin Chevrolet responded

Hi Dawkinskianna, Thank you for your positive feedback and 5-star rating. We are delighted to hear you were satisfied with your experience. We are looking forward to seeing you on soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 11, 2024

Everything went well ? ? Very friendly employees and good service did wait for long coffee on the spot More

by ANITAHENDERSON30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 11, 2024 -

Seguin Chevrolet responded

Hey AnitaHenderson30, Thanks for the stellar review! We're thrilled to hear everything went smoothly during your visit. Our team aims to provide top-notch service with a smile. If there's anything else we can do to enhance your experience next time, just let us know. We'll have the coffee ready! Best regards, Jeremy Sims General Manager

March 11, 2024

When I scheduled the services, I requested a loaner because I needed to get to work. She told me no. So I had to find a ride to work. More

by ALVARADO.VERO80
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
March 08, 2024

Brought my 2016 Equinox in for service, and air conditioner repair good work Was out next day More

by Swanson.carol38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis
Jul 12, 2024 -

Seguin Chevrolet responded

Hi Swanson.carol38, Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Jeremy Sims, General Manager

March 08, 2024

Son demasiadas buenas personas, te tratan bien desde el principio , y te apoyan con todas las necesidades More

by FT6066270
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flor Meza, Anthony Medina
Mar 11, 2024 -

Seguin Chevrolet responded

Hi FT6066270, Gracias por sus comentarios positivos y calificación de 5 estrellas. Nos alegra saber que quedó satisfecho con su visita. Esperamos verte luego! Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

March 07, 2024

He was very polite. He was very attentive. He also was very clear in explaining the service my traverse need. More

by SERENIA3330
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 07, 2024 -

Seguin Chevrolet responded

Hi SERENIA3330, We appreciate your 5-star review. We are glad to hear you were satisfied with your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 07, 2024

Monica was friendly but could've returned calls a little sooner. The dealership unfortunately every time I called seems it was '6-10 days'. Which went on for a month. A weekly update would've been good inst More

by ytcrcarcamccjcj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Mar 08, 2024 -

Seguin Chevrolet responded

Hi ytcrcarcamccjcj, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Mar 08, 2024 -

Seguin Chevrolet responded

Hello ytcrcarcamccjcj, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the delays and communication issues you experienced. We understand the importance of timely updates and will address these concerns and improve in this area. Your comments are valuable to us, and we appreciate your acknowledgment of Monica's positive attitude. Should you need further assistance or have any other details on how we can provide 5 star service next time, please let us know! Best regards, Jeremy Sims General Manager

March 05, 2024

Les daré siempre la. peor puntiacion por su poca responsabilidad, todos solo se hicieron los tontos y terminamos con una troca con los speaker dañados. Jamas los voy a re More

by Alma G Ramos
Recommend Dealer
No
Employees Worked With
Tyson and your team of service
Mar 06, 2024 -

Seguin Chevrolet responded

Sra. Ramos, Lamento que su experncia no fue de lo mejor. Por favor permita me ayudar la. Si me permite hablar le para poder ver cual es una solucion alternativa. Att Jennifer Tejada Gerente de relaciones con el cliente. 830-303-4381 EXT 2086.

March 05, 2024

As always fast and friendly service with the staff of Seguin Chevrolet, always very courteous even though it was a busy afternoon they still perform with a great attitude that's why I keep coming back! More

by JUAN411K
Recommend Dealer
Yes
Employees Worked With
Miss Moreno
Mar 05, 2024 -

Seguin Chevrolet responded

Hey there JUAN411K, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team at Seguin Chevrolet. Providing fast and friendly service is what we strive for, even during our busiest times. We truly appreciate your continued support and look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

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