Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews
Call Service Center (830) 303-4381

1,338 Reviews of Seguin Chevrolet - Service Center

Sort by
March 31, 2024

It's always a great experience with this dealership. This is the only dealership I am willing to do business with. I have two other Chevrolet dealerships closer to me, but will drive the extra distance More

by JEFFREYJONES72
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Apr 01, 2024 -

Seguin Chevrolet responded

Hi JEFFREYJONES72, Thank you for your loyalty and kind words! We're thrilled to be your preferred dealership and appreciate you making the extra effort to come to us. Your satisfaction means the world to us, and we look forward to continuing to provide you with exceptional service. If you ever need anything, don't hesitate to reach out! Best regards, Jeremy Sims General Manager

March 30, 2024

It takes a bit too long, even with just an oil change. .. nothing really discussed with you if anything is needed. If anything, this needs to improve. More

by FATHOM661975
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Apr 01, 2024 -

Seguin Chevrolet responded

Hi JFATHOM661975, Thank you for your feedback, and we appreciate your patience. We're sorry to hear about the longer-than-expected wait time and the lack of communication regarding your service. We strive to improve our processes continuously, and your input helps us in that endeavor. We value your business and hope to provide you with a better experience next time. Sincerely, Gary Stehle Service Director

Apr 01, 2024 -

Seguin Chevrolet responded

Hi FATHOM661975, We appreciate your 5-star review. We are glad our team took excellent care of you and your vehicle. Have a great day. Sincerely, Jeremy Sims, General Manager

March 29, 2024

Difficult making contact for an appointment to see about resolving the problem. Poor communication between technicians and service. There were a few issues with poor work ethic shown in front of customers. More

by BLEU76732
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Jul 03, 2024 -

Seguin Chevrolet responded

Dear Bleu, I apologize for the difficulties you experienced in making an appointment and for the lack of communication between our technicians and service team. This is not the level of service we strive to provide. Please contact me directly at (830) 303-4381 ext. 2035 so we can address your concerns and work towards a resolution. Sincerely, Gary Stehle, Service Director

March 29, 2024

It was great and did an amazing job helping me get into my first car as a first time buyer! More

by amandat701
Recommend Dealer
Yes
Employees Worked With
Ivairs Camacho
Report | Print
Jul 08, 2024 -

Seguin Chevrolet responded

Hi amandat701, We're thrilled to have exceeded your expectations! Come back soon for more great deals. Sincerely, Jeremy Sims, General Manager

March 29, 2024

Great job They did what I had asked them to do. Very friendly Great job More

by CLAUDIAKROUSE
Recommend Dealer
Yes
Report | Print
Mar 29, 2024 -

Seguin Chevrolet responded

Hi CLAUDIAKROUSE, Thank you for your kind review. We are glad our team provided top-notch service for you and your vehicle. Take care. Sincerely, Jeremy Sims, General Manager

March 28, 2024

Dennis is excellent very responsive and takes good care of me and my Colorado. Very satisfied More

by CARO0564
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Mar 28, 2024 -

Seguin Chevrolet responded

Hey CARO0564, Thank you for taking the time to share your experience! We're delighted to hear that Dennis provided you with excellent service and took good care of you and your Colorado. We appreciate your support! Best regards, Jeremy Sims General Manager

Mar 28, 2024 -

Seguin Chevrolet responded

Hi CARO0564, Thank you for your positive feedback. We are delighted that Dennis took excellent care of you and your vehicle. We are dedicated to providing top-notch service. Have a great day. Sincerely, Jeremy Sims, General Manager

March 26, 2024

Great experience. Repair team got the my truck in and out in reasonable time. . Will definitely return More

by mikebaileys17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts people too
Report | Print
Mar 27, 2024 -

Seguin Chevrolet responded

Hey mikebaileys17, Thanks for sharing your experience! We're thrilled to hear that our repair team could efficiently take care of your truck and get you back on the road promptly. We appreciate your trust in us, and we look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

Mar 27, 2024 -

Seguin Chevrolet responded

Hi mikebaileys17, Thank you for your positive review. We are glad to hear our team took great care of your truck's service. Thank you for choosing us. Have a great day. Sincerely, Jeremy Sims, General Manager

March 26, 2024

Seguin Chevrolet worked with us in a pinch and helped us secure a good reliable car within our budget. It was a pleasure doing business with our hometown folks! More

by lmcrore
Recommend Dealer
Yes
Employees Worked With
Sam Hood
Report | Print
Mar 27, 2024 -

Seguin Chevrolet responded

Hi lmcrore, Thank you for your 5-star review. We are delighted our team provided you with excellent service. Thank you for choosing us. Have a great day. Sincerely, Jeremy Sims, General Manager

March 26, 2024

Seguin Chevrolet worked with us in a pinch and helped us secure a good reliable car within our budget. It was a pleasure doing business with our hometown folks! More

by lmcrore
Recommend Dealer
Yes
Employees Worked With
Sam Hood
Report | Print
Mar 27, 2024 -

Seguin Chevrolet responded

Hey lmcrore, Thanks for choosing Seguin Chevrolet! We're glad we could assist you in finding a reliable car within your budget. Making the process easy and enjoyable for our customers is what we aim for, and we're glad we could meet your expectations. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Best regards, Jeremy Sims General Manager

Mar 27, 2024 -

Seguin Chevrolet responded

Hi lmcrore, We appreciate your positive review. We are glad to hear our team took excellent care of your vehicle's service. Thank you for choosing us. Take care. Sincerely, Jeremy Sims, General Manager

March 26, 2024

No parts available and no communication on updates I had to call myself for updates. Service manager called me to follow up on voicemail 4 days after I got my vehicle back. More

by DAZYMAG
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Mar 27, 2024 -

Seguin Chevrolet responded

Hey DAZYMAG, Thank you for sharing your experience. We apologize for any inconvenience caused by the lack of parts availability and the communication issues you encountered. We understand the importance of keeping our customers informed throughout the service process, and we regret falling short in this regard. Your feedback is valuable, and we will use it to improve our service. If there's anything we can do to rectify the situation, please reach out to me directly (830) 303-4381 ext. 2035. Best regards, Gary Stehle Service Director

1
...
29
30
31
...
134