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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,702 Reviews
Call Service Center (830) 303-4381

1,702 Reviews of Seguin Chevrolet - Service Center

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July 01, 2025

I’ve found Seguin Chevrolet as a great dealership. Everyone is courteous and tries to put the client first. More

by rcastillo77
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Caffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear rcastillo77, Thank you for the kind words! We’re proud to hear that our team’s commitment to putting our clients first made a great impression. We truly appreciate your support and look forward to serving you again in the future. Sincerely Jeremy Sims, General Manager

June 30, 2025

Was a great experience. They got me in quickly and they found out what was going on, fix the problem. Very professional. More

by jimhdtrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know what her name was, she was excellent.
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear jimhdtrink, Thank you for taking the time to leave this great review! I'm glad to hear our team was able to get you in quickly, identify the issue, and take care of it professionally. We appreciate your trust in us and hope to see you again for future service needs. Sincerely, Jeremy Sims, General Manager

June 30, 2025

Customer service was great, no complaints Wish the online appointment system was updated so that information entered would be received by the dealership. It was annoying to have ton repeat what I entered onl More

by CHEMMAN45
Recommend Dealer
Yes
Employees Worked With
Don't Remeber
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear CHEMMAN45, Thank you for your kind words about our customer service. We truly appreciate your feedback. I understand how frustrating it must be to repeat information that was already entered online, and I apologize for the inconvenience. We're actively working to improve our systems to make your experience as smooth as possible. Sincerely, Jeremy Sims, General Manager

June 30, 2025

The service was very quick and efficient. They provided transportation to and from my house which was awesome and thoughtful. More

by scotty.treadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear scotty.treadway, Thank you for the great review! I’m glad to hear our team provided quick, efficient service and that the transportation to and from your home made things even easier. We appreciate your kind words and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

June 30, 2025

I was disappointed it took an hour and a half to change the oil. I was told the tech that was doing my oil had to stop and go help another tech . More

by Wrwriter
Recommend Dealer
Yes
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear Wrwriter, Thank you for taking the time to share your experience. I apologize for the delay during your oil change and understand how frustrating that can be. We appreciate your patience and will work with our team to ensure better scheduling and service flow in the future Sincerely, Jeremy Sims, General Manager

June 29, 2025

Seguin Chevy service department took excellent care of me upon my visit. Gracie was very respectful, professional, and proactive explaining the plan of action for my truck. More

by jayvecci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear jayvecci, Thank you for the wonderful feedback! I'm glad to hear Gracie and our service team took great care of you and your truck. We’re proud to have team members who go above and beyond with professionalism and clear communication. Sincerely, Jeremy Sims, General Manager

June 29, 2025

Vehicle was serviced promptly with no issues. No high pressure to sell additional work. Service agent was friendly and courteous. More

by jstein95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear jstein95, Thank you for the great review! I’m glad to hear your vehicle was serviced promptly and that our team provided a friendly, no-pressure experience. We appreciate your trust and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

June 29, 2025

I took my car in to get an oil change done. The service was done with no issues. Happy with that. Thank you! More

by HEdith
Recommend Dealer
Yes
Employees Worked With
Don’t remember employees name
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Jul 01, 2025 -

Seguin Chevrolet responded

Dear HEdith, Thank you for sharing your experience! I'm glad to hear your oil change was completed smoothly and without any issues. We appreciate your trust in us and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

June 27, 2025

Amazing experience with Michael Brown and Seguin Chevrolet. He was very kind and professional. Will definitely recommend this business to others. More

by mandakay006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Seguin Chevrolet responded

Dear mandakay006, Thank you for the kind words! We're thrilled to hear Michael provided an amazing experience. Your recommendation means a lot to us, and we truly appreciate your support. Sincerely, Jeremy Sims, General Manager

June 27, 2025

They are Fast, courteous and professional. Staff is very welcoming, waiting room is very comfortable, ver satisfied with their service More

by rpmh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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