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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,334 Reviews
Call Service Center (830) 303-4381

1,334 Reviews of Seguin Chevrolet - Service Center

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November 11, 2024

The Service Technician was very informative and kept in the loop the whole time my truck was at the dealer! More

by bmaggie711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 13, 2024 -

Seguin Chevrolet responded

Thank you for your great review! We're so glad to hear that our Service Technician kept you informed throughout your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

November 11, 2024

Too much money ,Lots of cheaper place $160 dollar for an oil change / tire rotation is crazy, will not be back More

by mamachemehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear mamachemehl, Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer quality service that reflects the value we provide. We’ll take your comments into consideration and work towards improving our services. If you have any questions or concerns, please don’t hesitate to reach out to me directly at (830) 303-4381 ext. 2035. We would love the opportunity to make things right. Sincerely, Gary Stehle, Service Director

November 10, 2024

All of the dealership employees greeted us very well, entire store is clean and accommodating. Jose Ramirez was very kind and patient with us. More

by PRISORNELAS03
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear PRISORNELAS03, Thank you for the wonderful review! We're glad to hear that our team made you feel welcome and that Jose Ramirez provided you with excellent service. We strive to create a positive experience for all our customers, and we're happy that we could meet your expectations. Sincerely, Jeremy Sims, General Manager

November 07, 2024

Great service gave me a time to bring it in and the service was done right away! More

by Nila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear Nila, Thank you for the fantastic review! We're thrilled to hear that our team provided you with prompt and efficient service. We appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

November 06, 2024

Service writer was quick and attentive once the job was done she explained what was done to my vehicle. More

by bigliendo87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Seguin Chevrolet responded

Dear bigliendo87, Thank you for taking the time to leave us a review. I’m glad to hear that our service writer was quick and attentive, and that the explanation of the work done on your vehicle was clear. We appreciate your feedback and look forward to providing you with excellent service in the future. Sincerely, Jeremy Sims, General Manager

November 06, 2024

They treated me very badly, indifferently, they didn't help me at all and they made me feel less More

by gamico_christan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 05, 2024

Really bad on the financial department what's they have your money they forget there promises More

by usasonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear usasonia, I’m truly sorry to hear about your experience with our finance department. It’s important to us that we meet our commitments and provide clear communication throughout the process. Your feedback helps us improve, and I appreciate you bringing this to my attention. I would like to discuss this further and see how we can resolve the issue. Please feel free to reach out to me directly at (830) 303-4381. Sincerely, Jeremy Sims, General Manager

November 05, 2024

All Seguin Chev sales consultants and service advisors have been great and very professional in all our needs More

by Romelia.vaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Ro Reyes in awesome
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear Romelia.vaquera, Thank you so much for your wonderful review! We’re thrilled to hear that our sales consultants and service advisors have met your needs with professionalism and care. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

November 05, 2024

On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More

by lisadls2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Seguin Chevrolet responded

Dear lisadls2005, Thank you for sharing your feedback. I’m glad to hear that you found our staff helpful and our dealership environment to your liking. I’m truly sorry to hear about your concerns regarding communication. Transparency is important to us, and we take your comments seriously as we strive to improve our service. If you would like to discuss this further or have any specific issues you’d like us to address, please don't hesitate to reach out directly. We want to ensure you have a positive experience with us moving forward. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great deals and easy to work with. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. More

by rhernandez126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear RHernandez126, Thank you for sharing your positive experience! We're thrilled to have had the opportunity to work with you on multiple occasions, and it's fantastic to hear that our team provided you with great deals and a smooth process each time. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

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