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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews
Call Service Center (830) 303-4381

1,338 Reviews of Seguin Chevrolet - Service Center

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April 11, 2024

The service staff was friendly the actual repair was very slow I was with out a vehicle for 3 weeks More

by cdoty123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Seguin Chevrolet responded

Hi codty123, Thank you for your 4-star review. We are glad to hear our service team was excellent. Have a great day. Sincerely, Jeremy Sims, General Manager

April 10, 2024

Ramiro went above and beyond to help me find the car I wanted. Thank you Ramiro! More

by Cazarcas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Seguin Chevrolet responded

Hi Cazarcas18, Thank you for sharing your experience! We're thrilled to hear that Ramiro provided exceptional service and went above and beyond to help you find the car you wanted. I'll be sure to pass on your appreciation to him. If you need anything else, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

April 10, 2024

The staff always tries to accommodate to the best of their ability. They were able to get me out within an hour and that was amazing! More

by TIFFANY.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Seguin Chevrolet responded

Hi Tiffany, Thank you for your wonderful feedback! We're delighted to hear that our staff could accommodate you efficiently. Providing excellent service in a timely manner is our goal, and we're thrilled that we could meet your expectations. We look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

April 09, 2024

Th team was Quick to address me and work was completed on time and accurately. More

by ROBHEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Seguin Chevrolet responded

Hey Rob, Thank you for your kind words! We're delighted to hear that our team provided quick and accurate service. If you ever need anything in the future, please don't hesitate to reach out to us! Best regards, Jeremy Sims General Manager

April 09, 2024

Professional customer service. Very knowledgeable Advisors. Show appreciation for customers and willing to advise on the best approach to resolving the client’s issues. Will ret More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
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Apr 09, 2024 -

Seguin Chevrolet responded

Hi Jeff, We greatly appreciate your feedback! Providing professional and knowledgeable customer service is our priority, and we're glad to hear that you had a positive experience with our advisors. We look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

April 07, 2024

My experience was great. Monica was very helpful. Everyone was friendly and I felt right at home.. More

by Lin
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Apr 08, 2024 -

Seguin Chevrolet responded

Hi Lin, Thank you for your kind review. We are glad to hear Monica was helpful during your service visit. Have a great day. Sincerely, Jeremy Sims, General Manager

April 06, 2024

Awesome customer service and great deals. Seguin Chevrolet is my place to go when needing service or new car! THANKS More

by MARYCLACK400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SYBIL KLIEN
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Apr 08, 2024 -

Seguin Chevrolet responded

Hi MARYCLACK400, We appreciate your 5-star review. We are thrilled that our team took excellent care of you and your vehicle. Have a great day. Sincerely, Jeremy Sims, General Manager

April 06, 2024

They took care of me on an oil change! On time, and communicated with me , just a great experience . Becca, and Devon helped me! More

by LARRY@KAPAVIKTRANSPORT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Seguin Chevrolet responded

Hi LARRY@KAPAVIKTRANSPORT.COM We appreciate your positive review. We are thrilled to hear Becca and Devon provided you with an excellent experience. Take care. Sincerely, Jeremy Sims, General Manager

April 04, 2024

I had an appointment for an oil change at 2:00. It took almost 2 hours before it was done. I can understand that wait time if I was a walk in, but when I make an appointment that is excessively rid More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one introduced themselves
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Apr 05, 2024 -

Seguin Chevrolet responded

Hi Kim, We're sorry for the lengthy wait during your appointment. Your time is valuable, and we apologize for any inconvenience. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can come to a resolution and ensure a smoother experience next time. Best, Gary Stehle Service Director

April 04, 2024

Excellent, quick work. Clean facilities, welcoming customer service and no ‘upselling’. Absolutely the way you want a customer service should be working. More

by TNTWEWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzel
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Apr 05, 2024 -

Seguin Chevrolet responded

Hey TNTWEWERS, Thank you for the glowing review! We're delighted to hear about your excellent experience with us. Providing efficient service without upselling is always our aim, and we're thrilled to know we hit the mark for you. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again. Best regards, Jeremy Sims, General Manager

Apr 05, 2024 -

Seguin Chevrolet responded

Hi TNTWEWERS, We appreciate your kind review. We are glad to hear our team provided you with excellent service. Thank you for choosing us. Have a great day. Sincerely, Jeremy Sims, General Manager

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