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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,338 Reviews

1,338 Reviews of Seguin Chevrolet - Service Center

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April 24, 2024

Good service great customer service everyone is always nice always fix my issues with my vehicle More

by R.SANCHEZ2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Seguin Chevrolet responded

Hey R.SANCHEZ2112, Thank you for sharing your positive experience with us! We're thrilled to hear that you received good service and excellent customer care from our team. We appreciate your loyalty and look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

Apr 25, 2024 -

Seguin Chevrolet responded

Hi R.SANCHEZ2112, We appreciate your kind words. We're thrilled to have provided you with excellent service! Have a great day. Sincerely, Jeremy Sims, General Manager

April 20, 2024

The dealership has friendly customer service. They replaced my gray paint that they gave me with the black I ordered. More

by mjeannepalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Seguin Chevrolet responded

Hey mjeannepalm, Thank you for sharing your positive experience with us! We're glad to hear that you received friendly customer service and that we were able to help you with the paint order. Please don't hesitate to reach out if you ever need anything else. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi mjeannepalm, We're glad we could meet your expectations! Looking forward to your next visit. Sincerely, Jeremy Sims, General Manager

April 19, 2024

They had the vehicle I was looking for and ability to deliver. My vehicle had side steps on back order and while it did take a few weeks to come in, they were able to get them installed quickly once in. More

by DV1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
Apr 22, 2024 -

Seguin Chevrolet responded

Hi DV1035, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

April 19, 2024

Had an 8:00 A. M. Appointment which I showed up on time for ...Still took them Four hours to do an oil change and just an oil change because they will not rotate my More

by DANIELQROD210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Every one
Apr 22, 2024 -

Seguin Chevrolet responded

Dear DANIELQROD210, We sincerely apologize for the inconvenience you experienced during your recent visit. Your time is valuable, and we regret that the service took longer than anticipated. Regarding the aftermarket wheels, we understand your frustration and will address this issue internally to ensure better communication in the future. Please accept our apologies for any oversight during the purchase process. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to me directly at (830) 303-4381 ext. 2035. Your feedback is important to us, and we strive to improve our service based on customer input. Best regards, Gary Stehle Service Director

April 19, 2024

Always friendly and answers my questions. Does a good job checking everything on my vehicle. More

by LVK67T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Seguin Chevrolet responded

Hi LVK67T, Thank you for taking the time to share your positive experience with us! We're glad to hear that our team provided friendly service and addressed all your questions. We aim to ensure your vehicle is in top-notch condition. If you need assistance in the future, please reach out. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi LVK67T, Thank you for choosing us! Your positive review means a lot to our team. Have a great day. Sincerely, Jeremy Sims, General Manager

April 19, 2024

This dealership was efficient and friendly! Helped me out last minute with a parts and service need. I highly recommended More

by Alicia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron
Apr 22, 2024 -

Seguin Chevrolet responded

Hi Alicia B, Thank you for your kind words and recommendation! We're delighted to hear that we could assist you efficiently and with a friendly touch. We're always here to help with any parts and service needs you may have. Don't hesitate to reach out if you need anything else in the future. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi Alicia B, We're thrilled to have provided you with excellent service! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

April 18, 2024

Walked in and was taken care of right away. Everyone was friendly and courteous while taking care of my needs More

by debpink50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Apr 19, 2024 -

Seguin Chevrolet responded

Hi debpink50, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Take care. Sincerely, Jeremy Sims, General Manager

April 16, 2024

I like seguin chevrolet every time that I take my card for service it's what we get good service nice waiting room like to walk around check out all those nice vehicle's that they have thank yall. More

by BUSTOS41379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luisa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Michael Littlefield
Apr 16, 2024 -

Seguin Chevrolet responded

Hi BUSTOS41379, Thank you for the fantastic review! We're glad you had a positive experience with us. Have a great day. Sincerely, Jeremy Sims, General Manager

April 13, 2024

I called and set up the appointment,dropped off the truck and checked in.The issues were verified I added the air cond.issue.Got a call that the ac had been recovered and charged and it was cool.The p0420 an More

by SCOTT@DOLANCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
Apr 15, 2024 -

Seguin Chevrolet responded

Hi SCOTT@DOLANCON.COM, I apologize for the inconvenience you experienced with your truck. We take your feedback seriously and are committed to resolving this matter promptly. Please feel free to reach out to me directly at (830) 303-4381 ext. 2035 to discuss your concerns further and find a resolution. Sincerely, Gary Stehle Service Director

April 13, 2024

Great customer service skill they were on top of their game yah. Great job. Yah More

by BUSTOSJR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Seguin Chevrolet responded

Hi BUSTOSJR97, We're thrilled you had a great experience! Visit us again soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

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