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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,337 Reviews
Call Service Center (830) 303-4381

1,337 Reviews of Seguin Chevrolet - Service Center

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May 17, 2024

The Servic technician who helped me her name was Gracie and she was outstanding. She was informative. She even kept me updated throughout the day about my vehicle and gave me correct information and correc More

by destinee_7201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie in service department
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May 20, 2024 -

Seguin Chevrolet responded

Dear destinee_7201, Thank you for your review! We're happy to hear that Gracie provided you with outstanding service. It's wonderful to know that she kept you informed, provided accurate information and pricing, and made your experience so positive. We'll be sure to share your kind words with her. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Gary Stehle Service Director

May 17, 2024

I was quoted a price of $239 and at pick up was charged $416. Terrible service. More

by jenniferlaymon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Seguin Chevrolet responded

Dear jenniferlaymon, We sincerely apologize for the confusion regarding the pricing discrepancy. This does not reflect the level of service we aim to provide. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can discuss this matter and work towards a resolution. Best regards, Gary Stehle Service Director

May 17, 2024

Best service I have ever had. I will recommend to everyone. Thank you so much. More

by JESSEWOMACK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Seguin Chevrolet responded

Dear JESSEWOMACK3, Thanks for your fantastic review! We are glad that you had the best service experience with us. Your recommendation means a lot, and we truly appreciate your kind words. If there is anything else we can assist you with, please don’t hesitate to reach out. Thank you once again! Sincerely, Gary Stehle Service Director

May 20, 2024 -

Seguin Chevrolet responded

Hi JESSEWOMACK3, We appreciate your positive review! It inspires us to continue delivering exceptional service. Sincerely, Jeremy Sims, General Manager

May 17, 2024

The people that work here are always very friendly . The know me by name and greet me as soon as I walk in the door. More

by JMASORIANO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Seguin Chevrolet responded

Hey JMASORIANO75, Thanks for your fantastic review! We're glad our team always provides you with a friendly and personalized experience. Your recognition means a lot to us. If there's anything else we can do for you, please let us know. We look forward to seeing you again soon! Sincerely, Jeremy Sims General Manager

May 20, 2024 -

Seguin Chevrolet responded

Hi JMASORIANO75, Thank you for your kind words! We're committed to providing top-notch service Sincerely, Jeremy Sims, General Manager

May 16, 2024

Service was excellent, but music was playing too loud, and customers could not make phone calls because they could not hear. More

by JMTHAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Seguin Chevrolet responded

Hi JMTHAXTON, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

May 13, 2024

Monica was FANTASTIC! !!! It took a long time but she did a great job of keeping me informed and loved working with her!!!!!! More

by WENDYSCHULTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Seguin Chevrolet responded

Hi WENDYSCHULTZE, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

May 12, 2024

Keren helped us out a lot thanks for helping me find the right car for my needs More

by GMARTINEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren
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May 13, 2024 -

Seguin Chevrolet responded

Hi GMARTINEZ25, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

May 12, 2024

Drey and Tyson were very helpful and got my warranty checked and tire order delivered changed just like they said they would… More

by CASTANDA.YVETTE381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson excellent
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May 13, 2024 -

Seguin Chevrolet responded

Hi CASTANDA.YVETTE381, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

May 12, 2024

We wanted to trade our vehicle and we were walking outside nobody help us that is sad More

by ALFREDSALAZAR252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi ALFREDSALAZAR252, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

May 11, 2024

I arrived for my appointment and was greeted and my truck was taken in for service More

by TPDORRYCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 13, 2024 -

Seguin Chevrolet responded

Hi TPDORRYCOTT, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Jeremy Sims, General Manager

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