Back

Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,336 Reviews

1,336 Reviews of Seguin Chevrolet - Service Center

Sort by
June 06, 2024

Always have been getting a Good Service. Will continue to buy my vehicles at Seguin Cheverolet. More

by PEÑA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Seguin Chevrolet responded

Hey PEÑA, Thank you for your kind words and continued loyalty! We are thrilled to hear that you've consistently received good service. We look forward to serving you again and helping with any future vehicle needs. Sincerely, Jeremy Sims General Manager

June 04, 2024

Service advisors were too busy chitchatting to acknowledge me waiting at the counters for assistance. Gracie eventually asked how she could assist and got my vehicle checked in. Never returned More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Martinez
Jun 04, 2024 -

Seguin Chevrolet responded

Dear Max, I apologize for the poor experience you had with our service department. It's concerning to hear about the lack of attention and assistance you received. This is not the level of service we aim to provide. Please contact me directly at (830) 303-4381 ext. 2035 so we can discuss this further and work towards a resolution. Sincerely, Gary Stehle Service Director

June 04, 2024

Regular scheduled appointment for 11:00AM took longer than usual. Did not leave service center until 1:30PM. No communication whatsoever from the staff on why it was taking so long. Will not be returning More

by SADIES.AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Seguin Chevrolet responded

Dear SADIES.AA, I apologize for the inconvenience and lack of communication during your recent visit. This is not the standard of service we strive to provide. Please contact me directly at (830) 303-4381 ext. 2035 so we can discuss your experience and work towards a resolution. Sincerely, Gary Stehle Service Director

June 01, 2024

top service very helpful very friendly and very nice people i like going there they make feel very welcome and they take of your problems More

by JENNIFER.LEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Seguin Chevrolet responded

Hi JENNIFER.LEAL, We appreciate your positive feedback! Visit us again soon for more outstanding experiences. Sincerely, Jeremy Sims, General Manager

June 01, 2024

Everyone at Seguin Chevrolet is so committed to superior customer service. They are absolutely the best!! More

by SUEANNCROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
Jun 03, 2024 -

Seguin Chevrolet responded

Hi SUEANNCROUSE, Your support is appreciated! We strive to make every visit memorable. Sincerely, Jeremy Sims, General Manager

June 01, 2024

Gracie did an outstanding job of keeping me informed about my suburban, and the services performed on it. Another great reason to keep going back to Seguin Chevy More

by Ucmailman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
Jun 03, 2024 -

Seguin Chevrolet responded

Hi Ucmailman, Your satisfaction is our motivation! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

June 01, 2024

Clean friendly knowledgeable just a no hassle dealership. Everyone knows exactly what they do and do it very professionally. I recommended a few of my friend. More

by Grsndudesm44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 03, 2024 -

Seguin Chevrolet responded

Hi Grsndudesm44, Your trust in us is valued! We're excited to welcome you back for more great deals. Sincerely, Jeremy Sims, General Manager

May 31, 2024

The facility was clean, efficient, and friendly. Jose was a great representative and took care of us. Only downside was on a busy sale holiday, only one financial closer was available so long wait More

by Joy Berberek
Recommend Dealer
Yes
Employees Worked With
Jose salesman and Jennifer finance
May 31, 2024 -

Seguin Chevrolet responded

Hey Joy Berberek, Thank you for taking the time to share your experience! We’re delighted to hear that you found our facility clean, efficient, and friendly. It's great to know that Jose provided excellent service and that Jennifer took great care of you during the closing process. We appreciate your patience during the busy sale holiday and apologize for the wait time you experienced. We're constantly working to improve our processes to better serve our customers. If there's anything else we can do to enhance your experience, please let us know. We look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

May 30, 2024

Much better than last time! On time and fast service. In and out!! No confusion. More

by Velma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Seguin Chevrolet responded

Hi Velma, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

May 29, 2024

Great customer service , really friendly, . they make sure that's we're take of they try there's best for you to be happy More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Seguin Chevrolet responded

Hi Esther, It was a pleasure serving you! Your feedback helps us improve our service. Sincerely, Jeremy Sims, General Manager

...
20
...