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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,397 Reviews

1,397 Reviews of Seguin Chevrolet - Service Center

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August 29, 2024

They always seem to do an awesome job thank you so much. I would highly recommend my family members. More

by BETTYDOMINGUEZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Seguin Chevrolet responded

Dear BETTYDOMINGUEZ66, Thank you for your kind words and for recommending us to your family members! We’re thrilled to know that you consistently have a great experience with us. Your continued support means the world to our team. Sincerely, Jeremy Sims, General Manager

August 28, 2024

Tyson was very attentive when explaing what was going on but while I was trying to give time for them to asset my truck I felt I reached out more to get updates as supposed to him reaching out to me giving More

by TOVARJ1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson - Service, AJ Medrano
Aug 28, 2024 -

Seguin Chevrolet responded

Dear YTOVARJ1161, Thank you for your detailed feedback. I'm glad to hear that Tyson was attentive and that you plan to continue servicing your vehicle with us. I apologize for the inconvenience you experienced with the updates and the lack of a loaner vehicle. We understand how challenging it can be to be without your vehicle for an extended period, and we appreciate your understanding and patience. We’re always looking for ways to improve, and your feedback is invaluable in helping us do so. We look forward to providing you with a better experience in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2024

Nice and helpful people. They know what is needed in the car and the mechanics were willing to work overtime to get my car done. More

by kirstianadittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Seguin Chevrolet responded

Dear kirstianadittman, Thank you for the kind words! We’re thrilled to hear that our team was able to provide you with the service you needed and that our mechanics went the extra mile to get your car done. We appreciate your support and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2024

Long wait! Only there for an oil change. Never once told that my oil has to be changed 2 a year for it be free More

by KAREN.MALDONADO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Seguin Chevrolet responded

Dear KAREN.MALDONADO99, Thank you for sharing your experience. I apologize for the long wait and for the lack of communication regarding the oil change policy. We appreciate your patience and will work on improving our service to ensure clear communication with all of our customers. If you have any further questions or concerns, please don’t hesitate to reach out to me directly at 830-303-4381, extension 2035. Sincerely, Gary Stehle, Service Director

August 26, 2024

Seguin Chevrolet was very good with my recent service visit. It was a nice experience with Tyrone being very helpful. More

by WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Aug 27, 2024 -

Seguin Chevrolet responded

Dear WILL, Thank you for your kind words! We’re thrilled to hear that we provided excellent service during your visit. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 24, 2024

The mechanics and schedulers were very knowledgeable and accomadating. I never felt like I was being taken advantage of. I have and will recommend them. Overall a very good experience! More

by te97gb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie and I'm not sure of mechanics name.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear te97gb@gmail.com, Thank you for your kind words! We're thrilled to hear that our mechanics and schedulers provided you with a knowledgeable and accommodating experience. We appreciate your recommendations and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 24, 2024

Seguin Chevrolet did an awesome job taking care of me at the time of purchase. Ivaris was great and so was finance with Jessica. More

by CLJES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear CLJES2, Thank you for your review! We’re thrilled to hear that Ivaris and Jessica provided excellent service during your purchase. It’s great to know that we could take good care of you. We appreciate your feedback! Sincerely, Jeremy Sims, General Manager

August 24, 2024

Had an oil change scheduled, realized I needed a safety inspection, they took care of me. More

by Thunderwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear Thunderwolf, Thank you for the great review! We’re glad to hear that we could accommodate both your oil change and safety inspection needs. If there's anything else you need, don’t hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 24, 2024

Puras primada que no cumplen Y el tiempo de espera es demasiado Y tardan mucho en responder More

by MORANPEREZM24
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I had a really great experience at Seguin Chevrolet people at the dealership were very nice and helpful More

by RODRIGUEZDERRICK26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal lai
Aug 27, 2024 -

Seguin Chevrolet responded

Dear RODRIGUEZDERRICK26, Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team at Seguin Chevrolet. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

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